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COMMUNITY ENGAGEMENT STRATEGIES
2
Contents
Table of Content ................................................... 2
A. The Introduction ............................................. 3
B. The Community Engagement Strategies ........ 3
C. The Project Overview ...................................... 4
D. The Key Stakeholders ..................................... 4
E. The Voice ......................................................... 6
F. The Principles .................................................. 7
G. Strategies & Programs .................................... 8
H. Recommendations .......................................... 9
References ............................................................ 9
COMMUNITY ENGAGEMENT STRATEGIES
3
A. The Introduction
The community engagement plan is an essential practice both in urban
planning industry and in planning framework of New South Wales. There
are legal requirements under the Environmental Planning and Assessment
Act 1979 underpinning the public participation adjacent to every planning
and environmental process in local and state level. The implementation of
the regulation become inevitable, especially in the Central Park
development as the State Significant Development that lead to large-scale
impacts to urban entities in Sydney and NSW such as housing, transport,
economy, heritage, public amenities, neighbourhood characteristic,
landscape and carbon footprint. The unique vision of Central Park titled
“CREATION THROUGH COLLABORATION” is perfectly reflecting the
necessity and awareness of Frazier Property to encourage community
engagement strategies. The commitment to develop mutual
understanding and harmony during the entire process of planning,
construction and further development inter-stakeholder will improve the
positive contributions to building up an authentic and high-quality
sustainable urban development as a good example of the future
developments not only in Sydney as Metropolitan Area but across
Australian urban areas.
B. The Community Engagement Strategies
There are several objectives to manifest the vision of “CREATION
THROUGH COLLABORATION” from the Central Park development through
this community engagement strategy. The intentions of the strategy are:
Defining key stakeholders of the Central Park plan
Notifying the stakeholders regarding the Central Park
development in sustainable, effective and efficient ways
• Designing unique public participation platforms for
stakeholders groups to improve the involvement
• Developing mutual consideration regarding the potential of
changes towards the urban renewal projects
The mandatory regulation under Environmental Planning and Assessment
Act 1979 for public participation are:
• s33C Public access to environmental planning
instruments and related document
• s79 Public participation—designated development
• s89F Public participation in State significant
development
• s115Z Environmental assessment and public
consultation in State significant infrastructure
Furthermore, the importance goals of the community engagement plan for
the Central Park development obtain from A Guide for Engaging
Communities in Environmental Planning and Decision Making (Department
of Environment and Conservation NSW 2006) are:
1. Increased Public Expectation
2. Reduced Conflict
3. Risk Management and Technical Competence
4. Good governance
COMMUNITY ENGAGEMENT STRATEGIES
4
C. The Project Overview
The Central Park project is located in Chippendale NSW under the City of
Sydney LGA and strategically taking place in the hub of Sydney’s South CBD
corridor nearby the Sydney Central Railway Station. This mega urban
transformation project develops in the former of 150 years
Carlton and United Brewery on Broadway Street. The
ownership including development and management of the
project belongs to the Frasers Property Australia. The previous
owners, the Australand and Fosters, commence the actual
project stages in 2003 to 2007. Since 2007, Frasers Property
Australia takes over the project and continues the
development approval process to the start-up of construction.
The NSW government is the consent authorities after declared
the site as State Significant Site under the part 3A of
Environmental Planning and Assessment Act 1979 from City of
Sydney Council.
The value of the 5.8-hectare urban renewal project is estimated
$600 million including residential, commercial, retail, heritage,
parks and street. The Frazier Property commits to provide one-third of the
development of the site to serve the public interest. The significant budget
also addresses to build a sophisticated and integrated design of urban
architecture, landscape and green technologies to the site within a
collaboration of local and international experts such as architects,
botanists, artists and engineers.
This Central Park projects will be the next Sydney’s landmark after the
Opera House, Sydney Eye Tower and Harbour Bridge. These mega projects
are expected to be a significant generator for NSW economy in the next
ten years by creating approximately 1,200 jobs during the construction,
2,500 prospective occupants in residential and 5,400 employments for
retail and commercial. The development of Central Park considers the
importance of public access to planning, design and implementation
phases by providing platforms for Chippendale local community
engagement and the preservation of the Heritage listed sites.
D. The Key Stakeholders
The identification of relevant stakeholders’ group is critical to reducing the
tension that likely to occur in the development negotiation process and
maximise the benefits for all parties due to the proportional of each
interested parties. The recognition of the stakeholders is also importance
to design proper strategies to communicate eFfectively the vision and the
objectives of this urban renewal projects and prepares the contingency
plan base on the characteristic of the stakeholders.
The Central Park Site
COMMUNITY ENGAGEMENT STRATEGIES
5
The definition of stakeholders in use to define the stakeholders derives
from the Planning and Urban Design Standards published by American
Planning Association (2006):
“A stakeholder is defined as someone with a ’stake’ or interest, in the
issues being addressed. In practice, this means anyone could be a
stakeholder because a resident, taxpayer and concerned citizen could all
have an interest”
The publication also helps to classify four types of stakeholder base on
Sectors of Society, Interest Groups, Agencies and Elected Officials within
four reasons for selecting the stakeholders; Jurisdiction, Information,
Conflict and Networks. By adapting the concept then the lists of the
relevant stakeholders to Central Park projects describe as follows:
No Stakeholder Including
1 Government Agencies
NSW Department of Planning & Environment
Transport for NSW
Roads and Maritime Services
2 City of Sydney Council Staff
Lord Mayor
Corporate, Finance, Properties and Tenders Committee
Cultural and Community Committee
Environment Committee,
Local Pedestrian, Cycling and Traffic Calming Committee
Planning and Development Committee
No Stakeholder Including
3 City of Sydney Councillors
Nine Councillors
4 Joint Committees
The Central Sydney Planning Committee
The Central Sydney Traffic & Transport Committee
5
Chippendale Residents and Property Landlords
4,047 residents ( ABS 2011 Usual residents)
2,218 dwellings (ABS 2011)
6 Local Trade & Industry Groups
The Chippendale Creative Precinct (CCP)
7 Society Organisations & Groups
Chippendale Residents Interest Group
East Chippendale Community Group
Friends of Carlton United Site (FoCUS)
8 Schools & Education Sector
The University of Technology Sydney (City Campus Blackfriars)
The University of Notre Dame Australia (Broadway Campus)
Curtin University Sydney
9 Visitors Tourists
Shoppers
10 Regional and Local Media Groups
Radio
Newspaper
TV
Online Media
COMMUNITY ENGAGEMENT STRATEGIES
6
E. The Voice
All the group of stakeholders in the previous section have particular
concerns regarding the Central Park project. These concerns need to
capture and deliver delicately through effective and efficient strategies.
The concerns below derive from wide-range resources that assume to be
relevant to the project. The resources that use in this community
engagement strategies are City of Sydney local environment plan (LEP) and
Development Control Plan (DCP), official data from related agencies, study
cases, newspaper, online media and regular observation of the area.
By examining, the potential issues address by the stakeholders, the Central
Park developer will be able to consider positives and negatives from the
aspects that will occur during the planning and implementation process.
This is a very crucial element of decision-making process since the inability
to deal with the fundamental interest of the stakeholders will result in
inefficiency of time, costs, and human resources.
No Stakeholder Potential Concerns
1 Government Agencies
The sufficient and commitment plans in accommodating State regulations on infrastructure, environment, transport, housing, employment, levy and voluntary planning agreement
The action plans for short-term, mid-term and long-term
No Stakeholder Potential Concerns
2 City of Sydney Council Staff
The Central Park Masterplan should be reflected the integration and suitability to the local planning instruments.
The Central Park Masterplan should consider public access to the area
The Central Park Masterplan should consider sharing space and view to the surrounding area
The sufficient and commitment plans in accommodating Council regulations on public services and voluntary planning agreement
The Central Park Masterplan should consider transparency to public domain
Minimising local community disadvantages
The action plans for short-term, mid-term and long-term
3 City of Sydney Councillors
4 Joint Committees
5
Chippendale Residents and Property Owners
Heritage sites
Public access/ Privatization
Sharing view
Solar Access
Parking
Excessive development
Noise
Maintain local characteristics
Affordable Housing
Green Open Spaces
The Density
Giving incentive to the property owners who experience direct impact from the construction
Accommodating, maintaining and preserving local artists
Minimising local community disadvantages
6 Community Organisations & Groups
COMMUNITY ENGAGEMENT STRATEGIES
7
No Stakeholder Potential Concerns
7 Local Business & Industry Groups
Accommodating surrounded local business by creating Memorandum of Understanding (Mou) for sustainable and fair-trading especially for small business
A regular space of local business exhibitions
8 Schools & Education Providers
Affordable students housing
The open opportunities for educational exhibitions and learning purposes
9 Visitors
Comfortability
Sanitary
Accessibility
Design
Security
10 Regional and Local Media Groups
Open access of information to the public domain
F. The Principles
The fundamental principles of this community engagement scheme are
Sustainable, Feasible and Fair. These three values seem to be relevant to
achieve the aims of the Central Park development.
Sustainable is inevitable since it is a part of the Central Park identity as a
sustainable urban development project. The sustainability should not only
apply to technological features but altogether with public participation.
The idea of sustainability in community engagement above is an
adaptation from the book of Community and Sustainable Development:
Participation in the Future by Diane Warburton (2009). This publication
also suggests that the involvement of community participation is always
considerable to advance outcomes and to avoid “confusion” and
“misunderstanding” that most likely result in prolonged deadlock in
planning and implementation process.
Feasible by definition of Meriam Webster dictionary is “possible to do” and
this is an important value to the entire plan. The feasibility of public
participation point of view is creating strategies that viable to deliver due
to the characteristics of the identified stakeholders as well as the capability
of the resources of the project host. Also, feasibility should apply in
practical and solution terms according to the paper titled Engaging
Queenslanders: Community Engagement in the Business of Government
(2005).
Fair is important to develop mutual understanding in policy making
especially for today business-driven sector as stated by Anne Coote, Head
of Social Policy at the New Economics Foundation cited in the publication
of “Below the Radar in a Big Society? Reflections on community
engagement, empowerment and social action in a changing policy context”
(Mcabe, 2010).
Furthermore, the practical principles of public participation plans are
deriving from the spectrum of The International Association for Public
Participation (IAP2). This International Recognition of participatory
planning is assisting to indicate the objectives of this plan as to Inform,
Consult, Involve and Collaborate (The International Association for Public
Participation: Foundations of Public Participation 2014).
COMMUNITY ENGAGEMENT STRATEGIES
8
The spectrum of The International Association for Public Participation (IAP2)
G. Strategies & Programs
No Stakeholder Strategy Programs
1 Government Agencies
Maintaining regular consultation and inspection
Managing a Preface Presentation of the development
Managing frequent Inter-authorities consultations
Focused Group Discussion
Regular Site Inspection
2 City of Sydney Council Staff
3 City of Sydney Councillors
4 Joint Committees
5 Chippendale Residents and Property Owners
Continuing to inform the development process
Encouraging public engagement to the plan
Developing trust-building and partnership
Arranging business meetings
Establishing Community Exhibitions
Focused Group Discussion
Online submission
Advertising
Memorandum of Understanding (MoU)
Recreational visitation to the site for stakeholder number 5 to 10
6 Community Organisations & Groups
7 Local Business & Industry Groups
8 Schools & Education Providers
9 Visitors
10 Regional and Local Media groups
COMMUNITY ENGAGEMENT STRATEGIES
9
H. Recommendations
There are recommendations for the plan, which are divided to the timeline
of the plan as short-term, mid-term and long-term. All the
recommendations are likely to be integrated into the vision of the Central
Park project, objectives and social planning principles that relevant to
adopt to this community engagement plan. The lists of the
recommendation are mentioned as follows below;
Short-term recommendations are
1. Starting to advertise the plan
2. Identifying and verifying key stakeholders and individuals
3. Creating multi-communication platforms
4. Maintaining collaboration to the entire stakeholders
Mid-term recommendations are
1. Developing trust-building to key stakeholders and individuals
2. Organising regular consultation
3. Organising creative exhibition and presentation
4. Maintaining collaboration to the entire stakeholders
Long-term recommendations are
1. Sustaining trust-building key stakeholders and individuals
2. Sustaining regular consultation, exhibition and presentation
3. Maintaining collaboration to the entire stakeholders
References
American Planning Association 2006, “Planning and Urban Design Standards”, John Wiley & Sons, p.49, viewed
12 November 2015,
<https://books.google.com.au/books?id=3spWR8wdGaQC&q=stakeholder#v=snippet&q=st
akeholder&f=false>
City of Sydney 2014, “Central Park Sydney”, Major Developments, viewed 12 November 2015,
http://www.cityofsydney.nsw.gov.au/vision/major-developments/central-park
Department of Environment and Conservation NSW 2006, A Guide for Engaging Communities in Environmental
Planning and Decision Making, viewed 12 November 2015,
<http://www.environment.nsw.gov.au/resources/communities/2006288-Engaging-
Communities.pdf >.
Frasers Property 2013, “CREATION THROUGH COLLABORATION”, Central Park Sydney, viewed 12 November
2015, <http://www.centralparksydney.com/explore/the-visionaries>
Mcabe, A. 2010, “Below the Radar in a Big Society? Reflections on community engagement, empowerment and
social action in a changing policy context”, Third Sector Research Centre, , viewed 12
November 2015, <
http://epapers.bham.ac.uk/787/1/WP51_BTR_in_a_Big_Society_McCabe_Dec_2010.pdf>
New South Wales Government 2015, Environmental Planning and Assessment Act 1979 No 203, NSW Legislation,
viewed 11 October 2015,
<http://www.legislation.nsw.gov.au/scanview/inforce/s/1/?TITLE=%22Environmental%20Pl
anning%20and%20Assessment%20Act%201979%20No%20203%22&nohits=y>.
Profile.id.com.au 2015, “Chippendale Community Profile”, viewed 12 November 2015, <
http://profile.id.com.au/sydney/about?WebID=130>
Queensland Department of Communities 2005, “Engaging Queenslanders: Community engagement in the
business of government”, State of Queensland, viewed 12 November 2015, <
https://www.qld.gov.au/web/community-engagement/guides-
factsheets/documents/engaging-queenslanders-business-gov.pdf>
The International Association for Public Participation 2014, Foundations of Public Participation, viewed 12
November 2015, <https://www.iap2.org.au/documents/item/83>
Warburton, D. 2009, “Community and Sustainable Development: Participation in the Future”, Routledge,
viewed 12 November 2015,
<https://books.google.com.au/books?id=_Vv7AQAAQBAJ&source=gbs_navlinks_s>