Twenty First Annual World Business

Congress

GLOBAL COMPETITIVENESS IN A TIME OF ECONOMIC

UNCERTAINTY AND SOCIAL CHANGE: CURRENT ISSUES

AND FUTURE EXPECTATIONS

HAAGA-HELIA University of Applied Sciences Helsinki, Finland

July 4–8, 2012

TABLE OF CONTENTS

Page Number

CONGRESS VENUE…………………………………………………………………………. 1 MESSAGE FROM DR. AJAY K. MANRAI, IMDA PRESIDENT AND CONGRESS CO-CHAIR……………………………………………………………………………………………….... 1 MESSAGE FROM DR. ERDENER KAYNAK, CONGRESS PROGRAM CO-CHAIR, IMDA EXECUTIVE VICE-PRESIDENT AND DIRECTOR………………………………………………. 2-3 MESSAGE FROM DR. KIP BECKER, CONGRESS PROGRAM CO-CHAIR AND IMDA VICE-PRESIDENT FOR DEVELOPMENT……………………………………………………………….. 3 MESSAGE FROM DR. RITVA LAAKSO-MANNINEN, CONGRESS CO-CHAIR AND PRESIDENT OF HAAGA-HELIA UNIVERSITY OF APPLIED SCIENCES……………………. 4-5

MESSAGE FROM JUSSI PAJUNEN, MAYOR OF THE CITY OF HELSINKI………………….. 5 CONGRESS PROGRAM COMMITTEE………………………………………………………… 6-7

CONGRESS TRACK CO-CHAIRS………………………………………………………………. 7-9

LIST OF MANUSCRIPT REVIEWERS………………………………………………………….. 10-11

CONGRESS PROGRAM SCHEDULES………………………………………............................. 12-19

MASTER SCHEDULE……………………………………………………………………………. 20-21

CONCURRENT SESSIONS………………………………………………………………………

Wednesday, July 4, 2012…………………………………………………………………………. 22

Thursday, July 5, 2012…………………………………………………………………………… 23

Friday, July 6, 2012……………………………………………………………………………… 24-32

Saturday, July 7, 2012…………………………………………………………………………… 33-40

JOURNAL OF TRANSNATIONAL MANAGEMENT…………………………………………….. 41

JOURNAL OF EUROMARKETING………………………………………………………………… 41-43 MESSAGE FROM THE TWENTY SECOND WORLD BUSINESS CONGRESS HOST TWENTY SECOND WORLD BUSINESS CONGRESS OF IMDA ………................................. 43-44

LIST OF COUNTRIES REPRESENTED………………………………………………………… 44

DONOR ORGANIZATIONS………………………………………………………………………… 45

IMDA INTERNATIONAL BUSINESS PERSON OF THE YEAR………………………………… 45-46 THE IMDA 2012 SPECIAL AWARD BUSINESS CHARACTERS OF THE YEAR, ROVIO (ANGRY BIRDS)

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INDEX OF AUTHORS, CHAIRS, AND SPEAKERS ……………………………………………… 48-50

IMDA NEWSLETTER INFORMATION……………………………………………………………. 51

PRELIMINARY STATEMENT OF INTENT……………………………………………………….. 52

CONGRESS SITE FLOOR MAP…………………………………………………………………… 53

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CONGRESS VENUE: HAAGA-HELIA University of Applied Sciences, Ratapihantie 13, 00520 Helsinki (Next to Holiday Inn Helsinki Exhibit & Convention Center)

WELCOME MESSAGE FROM THE IMDA PRESIDENT

Ajay K. Manrai President of International Management Development Association, Congress Co-chair,

and University of Delaware

It is a matter of great pleasure and honor for me to welcome you to the Twenty First Annual World Business Congress in Helsinki, Finland. The conference is organized and hosted jointly by IMDA and HAAGA-HELIA University of Applied Sciences. The University offers students great opportunities for a versatile choice of studies including specializations, high-quality education in Finnish, Swedish and English. HAAGA-HELIA cooperates with more than 170 partner universities worldwide and their international programs have over 1000 foreign students enrolled in more than 80 countries. Today, we live in a hyper-competitive and dynamic business world. The business education and practices, such as, ways to analyze and understand consumers, competitors, technology, society and other environmental factors are continuously evolving and reshaping the business world. It is thus critical to learn about the state-of-the-art developments in the business field. The 21st IMDA Annual World Business Congress will create a unique and excellent learning opportunity for recent developments in the business world. You will not only meet and greet and network with your colleagues from academics and industry but also engage in stimulating discussions based on academic research papers and business practices. There are more than 130 papers included for presentations in the conference from various subfields within the business discipline covering a wide range of topics. There are papers on topics that will appeal to business people, public policy makers, consultants, and academics. Furthermore, the Congress will offer keynote addresses, formal paper symposia, case study presentations, special sessions such as educators, an industry leadership and public policy makers’ panel discussion as well as Doctoral Research Seminar. In addition to an excellent academic component, we plan to offer a first rate social program. There will be tours to a number of interesting sites and a variety of sightseeing tours before and after the Congress to the scenic, historical, architectural and religious sites of Tallinn, Estonia and St Petersburg, Russia. I am particularly excited about inviting you to join us for the Banquet Dinner on Friday evening, July 6, 2011 to celebrate the academic and collegial successes of our distinguished IMDA colleagues. Finally, on behalf of IMDA Board of Directors and its entire membership, I would like to thank our colleagues at HAAGA-HELIA University of Applied Sciences for hosting us for the Twenty First International Management Development Association Annual World Business Congress. I would also like to thank all the attendees, track and session chairs, reviewers and organizers for their critical role in bringing together the Congress.

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WELCOME MESSAGE FROM CONGRESS PROGRAM CO-CHAIR

Erdener Kaynak Executive Vice-President, Director of IMDA, Congress Program Co-chair and Proceedings

Co-editor On behalf of the Executive Board of IMDA, Program Committee, Track and Session Co-chairs, I take this great opportunity to welcome all of the delegates and the accompanying persons and guests to the pearl of the Baltic region-Helsinki for the Twenty First World Business Congress of the IMDA held from July 4th through 8th, 2012. With this congress, IMDA has reached yet another milestone as we are celebrating our 25th silver anniversary of the foundation of the organization. Since July 2011, Congress Organizing Committee members both in the U.S.A. and Finland have been working very diligently to organize a diverse congress program, which will be academically challenging and stimulating and culturally enriching for all of the participants and the accompanying persons. We are extremely pleased that a number of plenary sessions and panels with representatives from local industries, trade organizations and the government departments have been organized. In the morning, there are keynote addresses by distinguished Finnish company managers. In the afternoon of the first day of the congress, we have organized two special panels. The first one is devoted to Global Competitiveness in a Time of Economic Uncertainty and Social Change – Current Issues and Future Expectations and the second one is on Changes and Developments in Global Business Around the Globe: Issues and Strategies with the participation of both local and international speakers. For the registered delegates and their spouses and accompanying persons, there will be an afternoon visit to interesting places in the city of Helsinki on Wednesday July 4th, 2012. The plenary sessions will be held all day on Thursday, July 5th, 2012. All day Friday and Saturday, there will be four parallel academic sessions and special panels devoted to various contemporary management and business development issues. This year, as in past IMDA congresses, we are offering full papers, research-in-progress papers, and special panels/sessions. We are delighted to note that a broad spectrum of papers, ideas, and research findings are being presented by scholars and practitioners coming from five continents and some 34 countries. As part of our IMDA tradition, we will again publish the Congress Best Papers in a future issue of the Association's premier Journal of Transnational Management (JTM). The journal is in its 17th volume and is included in the latest issue of Cabell’s Directory of Publishing Opportunities in Management. Also, our own Advances in Global Management Development is in its 21st volume, and it is now considered as a journal publication by the same directory. Last year, our Advances in Global Business Development was admitted to Reuters Web of Science Social Sciences Citation Index for proceedings. Only a small number of proceedings around the world are included in this citation index. One other noteworthy development is that we have established IMDA Press and its first publication is the Journal of Euromarketing which was recently acquired from Taylor & Francis Group. It is edited by Erdener Kaynak who is assisted by Ajay K. Manrai as Associate Editor and Kip Becker as Technology and E-Commerce Editor. We would welcome your article contributions to both of our journals. We are also interested in expanding our portfolio of journal publications. If you are interested in developing a new business journal for IMDA Press, please consult with Drs. Kip Becker and/or Erdener Kaynak.

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This is our second World Business Congress organized in Finland. Some of our members who attend IMDA congresses regularly still have fond memories of our Second World Business Congress, held in Turku, Finland in June 1993 in cooperation with Turku University. We are extremely pleased with the co-sponsorship of HAAGA-HELIA University of Applied Sciences and a number of Finnish institutions and companies whose names are printed in this congress program. We would like to take this opportunity to profusely thank our partner institution and our diverse sponsors. Congress Co-chairs Ritva Laakso-Manninen and Ajay K. Manrai, Special Sessions and Panels Chairs, IMDA Board of Directors, and Congress Administrative Directors in two locations as well as Local Arrangements Committee members in the U.S. and Finland were of special help to us. All of these individuals did an outstanding job at every stage of the congress organization and development. The congress webpage and final version of the congress proceedings were prepared by Talha Doğan Harcar of Pennsylvania State University at Beaver. The excellent congress website and database Talha has developed and improved over the years substantially aided and helped streamline the work of the congress organizers, and presenters. The congress delegates, paper presenters, and participants at large have found congress-related links on our website very useful. Special thanks and appreciation also go to track co-chairs, manuscript reviewers, and colleagues who are chairing panels and academic sessions at the congress. As always, our family members, especially our wives, deserve great credit for the help and support they have rendered throughout the year.

I wish much success in the deliberations at the Twenty First World Business Congress of IMDA. We are certain that we will all benefit from the proceedings immensely. We encourage all of you to attend the Twenty Second World Business Congress to be held in Taipei, Taiwan from July 3rd through 7th, 2013.

WELCOME MESSAGE FROM CONGRESS PROGRAM CO-CHAIR

Kip Becker IMDA Vice-President for Development, Editor of Journal of Transnational Management,

and Boston University

It is with great enthusiasm that I welcome each of the participants to the Twenty First World Business Congress of the International Development Association. To each of you that are joining us for the first time you will find a warm friendly atmosphere that encourages not only participation in the congress and but also an organization that wants you to become more deeply involved. It was exactly twenty five years ago that the IMDA was founded by Erdener Kaynak, Bert Rosenbloom and myself to be an organization that would be worldwide in scope and out-going in nature. It took several years to develop the Association and we had several important planning meetings in Philadelphia, Pennsylvania and Cherry Hill, New Jersey as well as during conferences all three of us attended in the USA and Europe. The first IMDA congress was hosted by Saint Mary’s University, Halifax, Nova Scotia, Canada in April 1992 when our distinguished colleague Dr. T. S. Chan was the Director of the MBA Program, and began a great tradition of providing a warm social environment to exchange business ideas and was followed by many great conference experiences around the world. The managing board has, each year, dedicated itself to assuring those goals.

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I recognize that the past couple of years have been traumatic ones filled with numerous business difficulties. During such time we are truly reminded of the importance of maintaining and building our professional and personal relationships. This can no longer be done nationally but requires strong international commitment. It is during such times that we see clearly how each of us remains interwoven into the events of the world and just as the Japanese adage offers that, “a butterfly flapping its wings in one nation may create a storm in another” we find that a business problem in one part of the world can surely sneak into another part. Nations and individuals are no longer able to neglect their neighbor’s problems as neither technology nor economic levels shield them from the misfortunes of others. The converse is also true; no level of misfortune can disrupt sincerely strong friendship bonds.

I request that you accept my challenge to use this occasion to strengthen your bonds among your current IMDA colleagues, to reach out to new IMDA friends you meet at this congress and find ways to become involved to make the IMDA even more successful during the next twenty five years ahead.

WELC OME MESSAGE FROM CONGRESS CO-CHAIR

Ritva Laakso-Manninen

Congress Co-chair and President of HAAGA-HELIA University of Applied Sciences, Finland

I am delighted to have the opportunity to host the 21st World Business Congress of the International Management Development Association (IMDA) to be held on July 4th – 8th, 2012. I have a great pleasure to welcome participants from around the world interested in the topic Global Competitiveness in a Time of Economic and Social Change. The congress offers an excellent opportunity to meet colleagues from around the world and to exchange information and ideas on a variety of global business topics. I am very happy that the IMDA Board of Directors decided to embed the Congress at HAAGA-HELIA in Helsinki. It is our great pleasure to do our best that you will have a good and valuable time at HAAGA-HELIA and in Helsinki. I am sure that our beautiful summer city near the Baltic Sea will serve you unforgettable memories. HAAGA-HELIA University of Applied Sciences offers career-focused programmes with strong industry links. Learning methods engage students in real projects for real corporations. Our expertise at HAAGA HELIA-HELIA focuses on business and services. We want to give high level service and sales competencies to all of our graduates. At the moment we have approximately 10500 students and 700 employees working at six campuses. HAAGA-HELIA is an international university of applied sciences. We have more than 200 partner universities throughout the world and a variety of opportunities to internationalise. All of our main programmes are also conducted in English language and that gives possibilities of foreign origin students to study with us and foreign visiting professors to co-operate with us. We are developing all the time new international activities such as; co-operative courses, international R&D and co-operation with

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international business companies. Finland is famous for its high level pedagogical approach and we can say that the Finnish education system is one of the most highly developed in the world. Our School of Vocational Teacher Education provides instructors with high level qualifications for teachers´ positions. We welcome you to join our knowledge and developing network. Please read more information from www.haaga-helia.fi.. I look forward to meeting you all in Helsinki at HAAGA-HELIA University of Applied Sciences in the beginning of July. I am sure that IMDA 2012 will give us real opportunities to interact, develop new connections and create directions for the future.

WELCOME MESSAGE FROM THE MAYOR OF THE CITY OF HELSINKI

I have the great pleasure of welcoming IMDA 2012 World Business Congress delegates to the City of Helsinki. The town of Helsinki was founded by King Gustavus Vasa of Sweden (which Finland belonged to for many centuries) as a new trading post in southern Finland and a competitor to Tallinn in Estonia, the Hanseatic city on the opposite shore of the Gulf of Finland. Helsinki has been the capital city since 1812 (3 years after Finland became an autonomous Grand Duchy of the Russian Empire). Helsinki is the center of the Helsinki Region of about 1.3 million inhabitants and we are all proud to celebrate during 2012 the cities 200th anniversary (Jubilee). Helsinki has been frequently ranked highly in statistics for international association/congress meetings by the Union of International Associations (UIA). Moreover, the New York Times chose Helsinki as the second most interesting destination in the world in its article, The 45 Places to Go in 2012. Furthermore, Helsinki was appointed the World Design Capital for 2012. The World Design Capital (WDC) designation is unique as it aims to focus on the broader essence of design’s impact on urban spaces, economies and citizens. During your stay in Helsinki you will all have the opportunity to share in the celebration of design. For sports enthusiast, the 2012 European Athletics Championships will take place in Helsinki from 26th June through 1st July. Helsinki has a dynamic economy with a diversified industrial structure. The Helsinki region is an economic engine for the rest of Finland. One of the strong economic sectors in Helsinki has been information and communication technology (ICT), which drove rapid growth in Helsinki up to the early years of the 21st century. Based on economic growth in the first five years of the century, Helsinki was among the stronger metropolises in Europe. I encourage you to benefit from the numerous celebrations occurring in Helsinki during your stay. I would also like to express my appreciation, on behalf of Helsinki residents, to the IMDA Board for selecting Helsinki as the venue for the 2012 World Business Congress. May all the delegates benefit from this experience and leave Finland with a positive image of the Helsinki Region.

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CONGRESS PROGRAM COMMITTEE

HONORARY CONGRESS CO-CHAIRS CONGRESS CO–CHAIRS Ritva Laakso-Manninen President HAAGA-HELIA University of Applied Sciences Ratapihantie 13 FI-00520 Helsinki FINLAND

Ajay K. Manrai Faculty Director GEP Department of Business Administration University of Delaware Newark, DE 19716 USA

CONGRESS PROGRAM CO-CHAIR CONGRESS PROGRAM CO-CHAIR Erdener Kaynak Chair, Marketing Program School of Business Administration Pennsylvania State University at Harrisburg 777 West Harrisburg Pike Middletown, PA, 17057, USA

Kip Becker Chair Department of Administrative Sciences Boston University 808 Commonwealth Avenue Boston, MA 02215, USA

PROCEEDINGS CO-EDITORS Erdener Kaynak Chair, Marketing Program School of Business Administration Pennsylvania State University at Harrisburg 777 West Harrisburg Pike Middletown, PA 17057, USA

Talha D. Harcar Department of Business Administration Business Program Coordinator Pennsylvania State University at Beaver 100 University Drive Monaca, PA 15061, USA

CONGRESS ADMINISTRATIVE DIRECTOR IN FINLAND

CONGRESS ADMINISTRATIVE DIRECTOR IN THE USA

Gerard Danford Talha D. Harcar Business and Information Systems Department of Business Administration HAAGA-HELIA University of Applied Sciences Pennsylvania State University at Beaver Ratapihantie 13 100 University Drive FI- 00520, Helsinki Monaca, PA 15061, USA FINLAND

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CONGRESS ORGANIZING COMMITTEE IN FINLAND Soili Ahoinpelto, HAAGA-HELIA University of Applied Sciences, Finland Mario Passos Ascencao, HAAGA-HELIA University of Applied Sciences, Finland Gerard Danford, HAAGA-HELIA University of Applied Sciences, Finland Kevin Gore, HAAGA-HELIA University of Applied Sciences, Finland Paula Kinnunen, HAAGA-HELIA University of Applied Sciences, Finland Laura Karppa, HAAGA-HELIA University of Applied Sciences, Finland Ritva Laakso-Manninen, HAAGA-HELIA University of Applied Sciences, Finland Jari Luomakoski, HAAGA-HELIA University of Applied Sciences, Finland Anu Moisio, HAAGA-HELIA University of Applied Sciences, Finland Johanna Vuori, HAAGA-HELIA University of Applied Sciences, Finland LOCAL ARRANGEMENTS COMMITTEE IN THE USA Kip Becker, Boston University, USA Talha D. Harcar, Pennsylvania State University at Beaver, USA Erdener Kaynak, Pennsylvania State University at Harrisburg, USA Ovgu I. Kaynak, Treatment Research Institute, USA Beste Kuru,MetLife Insurance, Turkey Ajay K. Manrai, University of Delaware, USA Amy Mark, Central Daupin High School, USA Elif S. Salati, Wild Life Conservation Society, USA Numan Salati. Independent IT Consultant, USA Barry Unger, Boston University, USA CONGRESS TRACK CO-CHAIRPERSONS John A. Pearce II, Villanova University, USA, Global Human Resources Management and Organizational Behavior John E. Spillan, University of North Carolina at Pembroke, USA, Global Human Resources Management and Organizational Behavior Kip Becker, Boston University, USA, Global Information and Technology Management Fahri Unsal, Ithaca College, USA, Global Information and Technology Management Berrin Guner, Rowan University, USA, Global Business Education Agnieszka Skuza, P:oznan University of Economics, Poland, Global Business Education Abbas A. Ali, Indiana University of Pennsylvania, USA, Entrepreneurship and Enterprise Development Strategies Makarand Gulawani, Grant MacEwan University, Canada, Entrepreneurship and Enterprise Development Strategies Ian Phau, Curtin University of Technology, Australia, Global Marketing Management and Business Strategies Rajagopal, Monterrey Institute of Technology and Higher Education, Mexico, Global Marketing Management and Business Strategies Luiz Moutinho, University of Glasgow, United Kingdom, Global Tourism Development and Hospitality Management Jari Luomakoski, HAAGA-HELIA University of Applied Sciences, Finland, Cross-Cultural Marketing Communications Noel Murray, Chapman University, USA, Cross-Cultural Marketing Communications

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A. Ben Oumlil, Western Connecticut State University, USA, Global Business in the Middle and Near East Mehmet Haluk Koksal, American University of Beirut, Lebenon, Global Business in the Middle and Near East Jung-Wan Lee, Boston University, USA, Global Business in South East Asia, Australia, and Pacific Region My-Van Tran, University of South Australia, Australia, Global Business in South East Asia, Australia, and Pacific Region Jan Napoleon Saykiewicz, Duquesne University, USA, Business in Transitional Economies Jan Nowak, Tischner European University, Poland, Business in Transitional Economies John Hill , University of Alabama, USA, Global Business in Europe Leon Zurawicke, University of Massachusetts, Boston, USA, Global Business in Europe Michael Etgar, The College of Management, Israel, Global Production, Operations Management and Services Sahavet Gurdal, Marmara University, Turkey, Global Production, Operations Management and Services Nikolai Wasilewski, Pepperdine University, USA, Global Competition Policy and Corporate Strategy Piotr Bula, Cracow University of Economics, Poland, Global Competition Policy and Corporate Strategy Shaukat Ali, University of Wolverhampton, United Kingdom, Value Creation and Customer Relationship Management Mario Passos Ascencao, HAAGA-HELIA University of Applied Sciences, Finland, Value Creation and Customer Relationship Management Ajay J Manrai , University of Delaware, USA, Cross-Cultural Consumer Behavior and Comparative Marketing Systems Dana-Nicoleta Lascu, University of Richmond, USA, Cross-Cultural Consumer Behavior and Comparative Marketing Systems Johanna Vuori, HAAGA-HELIA University of Applied Sciences, Finland, Global Management Development and Corporate Governance Tugba Kalafatoglu, ESADE Business School, Spain, Global Management Development and Corporate Governance Sanullah Ansari, Zulfiqar Ali Bhutto Institute of Science and Technology, Pakistan, Enterprise Development Strategies in the Global Economy Joanne S. H. Chan, University of Macau, Macau, Enterprise Development Strategies in the Global Economy Simon K. M. Mak , City University of Hong Kong, Accounting, Risk Management and Finance in Global Context Gyongyi Bugar, University of Pecs, Hungary, Accounting, Risk Management and Finance in Global Context Anatoly Zhuplev, Loyola Marymount University, USA, Global Business in Russian Federation, Eastern /Central Europe and Commonwealth of Independent States Andrey G. Medvedev, Graduate School of Management, Russian Federation, Global Business in Russian Federation, Eastern/Central Europe and Commonwealth of Independent States Murat Akpinar, JAMK University of Applied Sciences, Finland, Global Business Case Studies Claude Cellich, International University in Geneva, Switzerland, Global Business Case Studies Barry Unger, Boston University, USA, Innovation and Technology Management

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Svetla Marinova, Aalborg University, Denmark, Innovation and Technology Management Erdal Atukeren, Swiss Institute for Business Cycle Research, Switzerland, Global Economics, Capital Markets, and Finance Anand Krishnamoorthy , Troy State University, USA, Global Economics, Capital Markets, and Finance Hong Liu, University of Manchester, United Kingdom, Multinational Enterprises and Entry Strategies Emin Akcaoglu, Tuk Hava Kurumu University, Turkey, Multinational Enterprises and Entry Strategies Ali M. Shah, University of Kashmir, India, Business Strategies in Emerging Markets Marina Dabic, University of Zagreb, Croatia, Business Strategies in Emerging Markets Rotimi W. Olatunji, Lagos State University, Nigeria, Global Business in Africa Frederic Jallat, European Business School, France, Global Business in Africa Bert Rosenbloom, Drexel University, USA, Marketing Channels and Distribution Systems and Supply Chain Management A. N. M. Waheeduzzaman, Texas A & M University-Corpus Christi, USA, Marketing Channels and Distribution Systems and Supply Chain Management Anu Moisio, HAAGA-HELIA University of Applied Sciences, Finland, Nordic Business Zsuzsanna Vincze, Umea University, Sweden, Nordic Business Erdener Kaynak, Pennsylvania State University at Harrisburg, Global Business (Misc.) Talha Dogan Harcar, Penn State University at Beaver, USA, Global Business (Misc.) LIST OF TRACKS, PANELS AND SPECIAL SESSIONS

Company Internationalization Consumer Behavior: Issues and Strategies Country Specific Cases of Globalization Cross–National/Cultural Marketing Current Issues in Trade and Development Organizational and Human Resources Development Issues Global Business and Development Marketing Management Strategies Entry and Operational Strategies Strategic Management Development Global Business: Developmental Perspective Global Training and Development International Business Competitiveness International Finance and Risk Management Managing in the Global Marketplace Technology Transfer and Foreign Direct Investment New Perspectives on Global Corporate Responsibility and Business Ethics Services Management and Marketing New Developments in Global Business Education Environmental Challenges in International Business Development Business Issues in Emerging Markets

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Entrepreneurship and Business Development Case Research Pedagogy in Emerging Markets Investment and Portfolio Management International Business in Transitional Economies Comparative Management Systems

LIST OF MANUSCRIPT REVIEWERS

Agnieszka Skuza, Poznan University of Economics, Poland Ajay Manrai, University of Delaware, USA Anand Krishnamoorthy, Troy University - Atlantic, USA András Takács, University of Pécs, Hungary Barry Unger, Boston University, USA Berrin Guner, Rowan University, U.S.A. Claude Cellich, International University in Geneva, Switzerland Dana Lascu, University of Richmond, USA Daniel W. Smith, The Pennsylvania State University at Beaver, USA David Shetterly, Troy University, USA Elizabeth Kastenholz, University of Aveiro, Portugal Emin Akcaoglu, Turk Hava Kurumu University, Turkey Enrique Bigne, University of Valencia, Spain Erdal Atukeren, ETH Zurich, Switzerland Erdener Kaynak, The Pennsylvania State University at Harrisburg, USA Framarz D. Byramjee, Indiana University of Pennsylvania, USA Frederic Jallat, European Business School, France Gerard Danford, HAAGA-HELIA University of Applied Sciences, Finland Graham Ferguson, Curtin University, Australia Grish Subramanian, Pennsylvania State University at Harrisburg, USA Gul Aygen, Dogus University, Turkey Hans Gullestrup, University of Aalborg, Denmark Hassam Ahmad Al-Shammari, Indiana University of Pennsylvania, USA Helenka Hopkins Nolan, University of Alabama, USA Helia Pereira, Lisbon University Institute, Portugal Hormoz Movassaghi, Ithaca College, USA Ian Phau, Curtin University of Technology, USA Ilya A. Lipin, Villanova University, USA Ingrid Hoxha, Pennsylvania State University at Harrisburg, USA Jan Nowak, Tischner European University, Poland Jari Luomakoski, HAAGA-HELIA University of Applied Sciences, Finland Jase R. Ramsey, University of Alabama, USA Joette M. Wisnieski, Indiana University of Pennsylvania, USA, John A. Pearce II, Villanova University, Villanova, PA, USA. Joseph L. Balloun, Mercer, USA Junbo Wang, City University of Hong Kong, Hong Kong

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Karen Koza, Western Connecticut State University, USA Kip Becker, Boston University, USA Lalita Manrai, University of Delaware, USA Leon Zurawicki, University of Massachusetts at Boston, USA Manek Kirpalani, Bloomsburg University, USA Manuel Pontes, Rowan University Maria Hayssa, University of Turku, Finland Marin Marinov, University of Gloucestershire, United Kingdom Meltem Caber, Akdeniz University, Turkey Michael Laric, University of Baltimore, USA Michael Lwin, Curtin University, Australia Min Teah, Curtin University, Australia Mohammed Mahdi, University of Wolverhampton, United Kingdom Murat Akpinar, JAMK University of Applied Sciences, Finland Noel Murray, Chapman University, USA Nwamaka Anaza, Francis Marion University, USA Ozge Yucel-Aybat, Pennsylvania State University at Harrisburg, USA Pedro Quelhas Brito, University of Porto, Portugal Peter Jones, University of Gloucestershire, United Kingdom Petya Ganusheva, The University of Economics in Varna, Bulgaria Rajagopal, Monterrey Institute of Technology and Higher Education, Mexico Refik Culpan, Pennsylvania State University at Harrisburg, USA Robert Stone, Talladega College, USA Rotimi Olatunji, Lagos State University, Nigeria Sanaullah Ansari, SZABIST, Pakistan Scott McCabe, University of Nottingham, United Kingdom Shaukat Ali, University of Wolverhampton, United Kingdom Shirley Rate, Glasgow Caledonian University, United Kingdom Simon K. M. Mak, City University of Hong Kong, Hong Kong Steve Dix, Curtin University of Technology, USA Tahir Albayrak, Akdeniz University, Turkey Talha Harcar, The Pennsylvania State University at Beaver, USA Thomas Lee, University of Tasmania, Australia Tom Mroczkowski, American University, USA Tugba Kalafatoglu, ESADE Business School, Spain Ulla Hakala, University of Turku, Finland Vanessa Quintal , Curtin University of Technology, USA Wafa AlGarah Al Akhawayn University, Morocco

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INTERNET ACCESS DURING THE CONGRESS

Computers (Internet access) are adjacent to Room 1001, 1st Floor and HAAGA-HELIA will also arrange some units in lobby area

CONGRESS PROGRAM SCHEDULE

WEDNESDAY, July 4, 2012 ONE-DAY CRUISE TO TALLINN, ESTONIA: July 4, 2012 Departure: Wednesday, July 4th, 2012. Meet at the Helsinki Makasini Terminal at 07:30 a.m. Linda Line ferry departs from Helsinki at 08:00 a.m. Return: The same day. Arrival in Helsinki at 18:30 p.m. local time. De-embarking, going through Finnish customs and passport control. Prices:

- 90 Euro/person in 2nd Class on board - 135 Euro/person in 1st Class on board

Price includes: - Ferry ticket Helsinki-Tallinn-Helsinki - A place in a chosen class - Guided walking tour of the city center - Lunch in “Olde Hansa” Restaurant - Tour conductor services in Tallinn - Information package and city maps

DISCLAIMER: International Management Development Association is not the organizer of this tour. The Association is not responsible for the quality and accuracy of the services offered by the Finnish tour operator company. 15:00 – 17:00

A GUIDED TOUR OF THE CITY OF HELSINKI A TOUR TO HISTORICAL, AND INTERESTING SITES IN HELSINKI METROPOLITAN AREA See the beauty of this stunning Nordic city on an introductory sightseeing tour with live commentary by you knowledgeable guide. A great way to get oriented with the city, particularly for first time visitors. The city tour will take you to the most interesting parts of Helsinki, such as the historical center with Senate Square, the Presidential Palace, City Hall, the Parliament building, Finlandia Hall and the Opera House. We will also stop at the Sibelius Monument and, when possible, at the Temppeliaukio Church (the church in the rock). Please congregate in front of Holiday Inn Congress Center and the busses will depart sharp at 15:00 p.m. There will be another

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17:00 – 18:30 18:30 – 20:30

departure point of Holiday Inn Railway Station. Departure is at 15:20 p.m. (The tour will last approximately 90 minutes and organized by STA Travel) (For registered delegates, registered spouses and registered accompanying persons only. Tickets are required) CONGRESS REGISTRATION (Including Registration for Congress Functions) HAAGA-HELIA Main Building, 1st Floor Lobby CONGRESS WELCOME RECEPTION HAAGA-HELIA University of Applied Sciences, Pasila Campus Main Building Lobby, (Dress Code: Informal) (REGISTERED DELEGATES, REGISTERED SPOUSES AND REGISTERED ACCOMPANYING PERSONS ONLY)

THURSDAY, July 5, 2012 08:30 – 15:00 09:00 – 09:15 09:15 – 10:30

CONGRESS REGISTRATION Haaga-Helia Main Building, 1st Floor Lobby OPENING CEREMONIES A ND WELCOMING ADDRESSES BY DISTINGUISHED GUESTS (Haaga-Helia Main Building, Auditorium “FINLANDIA,” 1st Floor ) WELCOME MESSAGES AND INTRODUCTIONS Erdener Kaynak, Executive Vice-President and Director of the IMDA and Congress Program Chair, USA Ritva Laakso-Manninen, Congress Co-chair and President of Haaga- Helia University of Applied Sciences, Finland Ajay K. Manrai, President of the IMDA and Congress Co-chair, USA SPECIAL OPENING PANEL Theme:Balanced National Economic Success Requires Innovation Speakers: Marja-Liisa Peltola Assistant Director, Finland Central Chamber of Commerce Samuli Ketola Director, Strategy and Offerings, Elisa Corporation Birgitta Kivinen Training Officer, Open University - Helsinki University

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10:30- 11:00 11:00 –12:30 12:30 – 14:00 14:00 – 15:30 14:00 – 15:30 15:30 – 16:00

COFFEE BREAK HAAGA-HELIA Main Building Lobby I.1: FINNISH BUSINESS LEADERS PANEL Location: HAAGA-HELIA Main Building Auditorium “FINLANDIA”, 1 st Floor Theme: Innovation and Entrepreneurship as Drivers of Competitiveness: Experiences and Role Models Session Chair: Pasi Makinen CEO Culminatum Innovation Timo Poijarvi CEO Hitlantis Riku Salminen COO Jongla LUNCH BREAK Location: HAAGA-HELIA CONGRESS RESTAURANT (REGISTERED DELEGATES, SPOUSES, AND ACCOMPANYING PERSONS ONLY) ADMISSION TICKETS ARE REQUESTED I.2: PUBLIC POLICY MAKERS PANEL Location: HAAGA-HELIA Main Building Auditorium “FINLANDIA,” 1 st Floor Theme: Educational Flexibility Supports Discontinuous Economic Growth Session Chair: Ilkka Korhonen Head- Institute for Economies in Transition, Central Bank of Finland Paula Kinnunen Vice-President, HAAGA-HELIA University of Applied Sciences

Satya Prakash Head of Business Development for Finland Tata Group India IMDA BOARD OF DIRECTORS MEETING HAAGA-HELIA Main Building Room 1219 “SIBELIUS” COFFEE BREAK HAAGA-HELIA Main Building Lobby

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16:00 – 17:30 19:00 – 20:30

I.3: SPECIAL PANEL Location: HAAGA-HELIA Main Building Auditorium “FINLANDIA,” 1 st Floor Theme: Changes and Developments in International Business: Issues and Strategies Session Chair: Erdener Kaynak, Pennsylvania State University at Harrisburg, USA Switzerland: An Island of Stability Despite the Euro Crisis? Claude Cellich, International University in Geneva, Switzerland Changes and Developments in Retailing in India Ajay K. Manrai, University of Delaware, USA Internationalization of Firms from :Peripheral Regions: The Role of Management Choice Svetla T. Marinova, Odense University, Denmark Changes and Developments in Turkish Business: Fact or Fiction? Erdener Kaynak, Pennsylvania State University at Harrisburg, USA The Shifting Role of International Education: Colonialism to Joint Ventures Kip Becker, Boston University, USA Poland/Central -Eastern Europe: Successes and Pitfalls Jan Napoleon Saykiewicz, Duquesne University, USA RECEPTION AT HELSINKI CITY HALL Address: Helsinki Town Hall, Pohjoisesplanadi 11-13, 00099 Helsinki (Sponsored by the Mayor of the City of Helsinki) (Registered delegates, registered spouses, and registered accompanying persons only). Please congregate in front of Holiday Inn Congress Center and the busses will depart sharp at 18:20 p.m. There will be another departure point at Holiday Inn Railway Station. Departure is at 18:35 p.m. (delegates make their own way back from reception)

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FRIDAY, July 6, 2012 09:00 – 10:30 10:30 – 11:00 11:00 – 12:30 12:30 – 14:00 14:00 – 15:30 15:30 – 16:00 16:00-17:30 17:30–18:30 20:30 – 24:00

CONCURRENT SESSIONS HAAGA-HELIA Main Building 1004 “AAPO”, 1005 “ERRO”, 1006 “JUHANI”, 1007 “LAURI” COFFEE BREAK HAAGA-HELIA Main Building Lobby CONCURRENT SESSIONS HAAGA-HELIA Main Building 1004 “AAPO”, 1005 “ERRO”, 1006 “JUHANI”, 1007 “LAURI” LUNCH BREAK Location: HAAGA-HELIA CONGRESS RESTAURANT (REGISTERED DELEGATES, SPOUSES, AND ACCOMPANYING PERSONS ONLY) ADMISSION TICKETS ARE REQUESTED CONCURRENT SESSIONS HAAGA-HELIA Main Building 1004 “AAPO”, 1005 “ERRO”, 1006 “JUHANI”, 1007 “LAURI” COFFEE BREAK HAAGA-HELIA Main Building Lobby CONCURRENT SESSIONS HAAGA-HELIA Main Building 1004 “AAPO”, 1005 “ERRO”, 1006 “JUHANI”, 1007 “LAURI” IMDA BOARD OF DIRECTORS MEETING HAAGA-HELIA Main Building 1st Floor, Room 1219 “SIBELIUS” CONGRESS BANQUET AND AWARD CEREMONIES Yacht Club NJK (Nylandska Jaktklubben) Valkosaari, 00140 Helsinki We will have exclusive rights to the island. However, all guests must depart by 24:00 midnight At Yacht Club NJK (Nylandska Jaktklubben) rules were codified on 4th of March 1861 in the official presentation of Russian Czar Alexander the Second. The villa-type restaurant, located on the small island of Valkosaari, was built in 1900. It is one of the best locations for festivities during the summer season, the most popular crayfish restaurant in town and a wonderful setting for a tasty meal.

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The tall, specious Middle room is surrounded by a bright covered verenda with large windows and a view towards the City Market Square and Katajanokka Island. . MASTER OF CEREMONIES Kip Becker Award Ceremonies: Silver Anniversary Awards Distinguished Fellow Awards Best Paper Awards Door Prizes IMDA 2012 Special Award Presentation IMDA 2012 International Business Person of the Year Award Entertainment and Cultural Performances (For Registered delegates, registered spouses and registered accompanying persons only.) Please congregate in front of Holiday Inn Congress Center and the busses will depart sharp at 19:30 stopping also at Holiday Inn-Railway Station 19:45 (busses depart banquet at 24:00 to Holiday Inn Railway Station and Holiday Inn Congress Center)

SATURDAY, July 7, 2012 09:00 – 10:30 10:30 – 11:00 11:00 – 12:30 12:30 – 14:00 14:00 – 15:30

CONCURRENT SESSIONS HAAGA-HELIA Main Building 1004 “AAPO”, 1005 “ERRO”, 1006 “JUHANI”, 1007 “LAURI” COFFEE BREAK HAAGA-HELIA Main Building Lobby CONCURRENT SESSIONS HAAGA-HELIA Main Building 1004 “AAPO”, 1005 “ERRO”, 1006 “JUHANI”, 1007 “LAURI” LUNCH BREAK Location: HAAGA-HELIA Building Lobby (REGISTERED DELEGATES, SPOUSES, AND ACCOMPANYING PERSONS ONLY) ADMISSION TICKETS ARE REQUESTED CONCURRENT SESSIONS HAAGA-HELIA Main Building 1004 “AAPO”, 1005 “ERRO”, 1006 “JUHANI”, 1007 “LAURI”

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15:30 – 16:00 16:00-17:30 19:30 – 21:00

COFFEE BREAK HAAGA-HELIA Main Building Lobby CONCURRENT SESSIONS HAAGA-HELIA Main Building 1004 “AAPO”, 1005 “ERRO”, 1006 “JUHANI”, 1007 “LAURI” FAREWELL BUFFET RECEPTION HAAGA-HELIA University of Applied Sciences Pasila Campus, Ratapihantie 13, 00520 Helsinki (Casual Dress) (For Registered delegates, registered spouses and registered accompanying persons only)

SATURDAY, July 7, 2012 VISA –FREE POST CONGRESS TOURS TO ST.PETERSBURG, RUSSIAN FEDERATION There are two and four day tours are available for congress delegates. TWO-DAY CRUISE TO ST. PETERSBURG: July 7-9, 2012 Departure: Saturday, July 7th, 2012 Meet at the Helsinki West Terminal (Lansiterminaali) at 16:30. M/S Princess Maria departs from Helsinki at 19:00 Return: Monday, July 9, 2012. Arrival in Helsinki at 8:30 a.m. local time. De-embarking, going through Finnish customs and passport control. Prices:

- 155 Euro/person in B4 cabin - 235 Euro/person in B2 cabin - 400 Euro/person in B1 cabin - 195 Euro/person in A4 cabin - 295 Euro/person in A2 cabin - 515 Euro/person in A1 cabin

Price includes: - Ferry ticket Helsinki-St. Petersburg-Helsinki - A cabin of chosen class - Guided tour of the State Hermitage Museum - Tour conductor services in St. Petersburg - Information package and city maps

FOUR-DAY CRUISE TO ST. PETERSBURG: July 7-11, 2012 Departure: Saturday, July 7th, 2012 Meet at the Helsinki West Terminal (Lansiterminaali) at 16:30. M/S Princess Maria departs from Helsinki at 19:00

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Return: Wednesday, July 11, 2012. Arrival in Helsinki at 8:30 a.m. local time. De-embarking, going through Finnish customs and passport control. Prices:

- 375 Euro/person in B4 cabin - 460 Euro/person in B2 cabin - 405 Euro/person in A4 cabin - 525 Euro/person in A2 cabin

Price includes: - Ferry ticket Helsinki-St. Petersburg-Helsinki - A cabin of chosen class - A bed in a double room in Dostoevsky Hotel - Two buffet breakfast at the hotel - Guided city tour by bus - Guided tour of the State Hermitage Museum - Guided Tour of Catherine’s Palace or Peterhof Summer Gardens - Russian Lunch with a folk music performance - Guided tour of Cathedrals of St. Petersburg - Tour conductor services in St. Petersburg - Information package and city maps

DISCLAIMER: International Management Development Association is not the organizer of these tours. The Association is not responsible for the quality and accuracy of the services offered by the Finnish tour operator company.

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Date Day

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Time

VENUE A guided Helsinki City Tour Program, Wednesday, July 4, 2012, 15:00 – 17:00 (For Registered Delegates, Spouses, and Invited Guests) (Meet at HAAGA-HELIA, Main Building in front of the main entrance at 14:45 p.m. at the latest. Departure is at 15:00 p.m. sharp.

Congress Welcome Reception, Wednesday, July 4, 2012, 18:30-20:30 at HAAGA-HELIA, Main Building Lobby (For Registered Delegates, Spouses, and Invited Guests Only)

HAAGA-HELIA Main Building 1004

“AAPO” 1005

“EERO” 1006 “JUHANI”

1007 “LAURI”

July 4, 2012

Wednesday 18:00-19:00

C O N G R E S S

Congress Registration at HAAGA-HELIA, Main Building on Wednesday, July 4, 2012, 17:30- 18:30, Thursday, July 5, 2012, 8:30-15:00, Friday and Saturday July 6 & 7, 2012, 10:00-14:00

July 5, 2012 Thursday

1 9:00-9:15 Opening Ceremonies HAAGA-HELIA Main Building, 1st Floor,

Auditorium “FINLANDIA”

2 9:15-10:30 I.1 Keynote Addresses by Finnish Dignitaries

HAAGA-HELIA Main Building, 1st Floor, Auditorium “FINLANDIA”

3 11:00-12:30 I.2 Special Panel I HAAGA-HELIA Main Building, 1st Floor,

Auditorium “FINLANDIA”

4 14:00-15:30 I.3Special Panel II HAAGA-HELIA Main Building, 1st Floor,

“FINLANDIA”

5 16:00-17:30 I.4: Special Panel III HAAGA-HELIA Main Building, 1st Floor,

“FINLANDIA”

6 19:00-20:30 Helsinki Town Hall Reception

Sponsored by the Mayor of the City of Helsinki

July 6, 2012 Friday 1 9:00-10:30 Parallel Sessions II.1 II.2 II.3 II.4

2 11:00-12:30 Parallel Sessions II.5 II.6 II.7 II.8

3 14:00-15:30 Parallel Sessions II.9 II.10 II.11 II.12

4 16:00-17:30 Parallel Sessions II.13 II.14 II.15 II.16

MASTER SCHEDULE

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20:30-24:00

R E G I S T R A T I O N

COCKTAIL RECEPTION, CONGRESS BANQUET, AWARD CEREMONIES Master of Ceremonies: Kip Becker Yacht Club NJK (Nylandska Jaktklubben) (Registered delegates, registered spouses, and registered accompanying persons only)

July 7, 2012 Saturday 1 9:00-10:30 Parallel Sessions III.17 III.18 III.19 III.20

July 7, 2012 Saturday

2 11:00-12:30 Parallel Sessions III.21 III.22 III.23 III.24

3 14:00-15:30 Parallel Sessions III.25 III.26 III.27 II I.28

4 16:00-17:30 Parallel Sessions III.29 III.30 III.31 III.32

The tours will start on Saturday afternoon at 7:00 p.m. and the return to Helsinki is early Monday and Wednesday mornings respectively at 8:30 a.m.

A two day and four day tours to St. Petersburg, Russian Federation and. surrounding areas will be undertaken. This is a paid visit. advance booking is needed. Both tours will take place as planned. Please visit the IMDA Website and book your seat and pay the tour fee by Thursday July 5, 2012 at the latest. More information is available on the IMDA website of www.imda.cc Bus transportation is provided for the following functions: 5th July Mayor’s Reception: 18:15-18:30 bus departs from HAAGA-HELIA to Town Hall – stopping also at Holiday Inn-Railway Station 18:30-18:45 (delegates make their own way back from the reception. 6th July Banquet: 19:30 buses departs from HAAGA-HELIA to banquet - stopping also at Holiday Inn-Railway Station 19:45 (busses depart banquet at 24:00 to Holiday Inn Railway Station & HAAGA-HELIA main campus).

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Wednesday, July 4, 2012

A FULL DAY PAID PRE-CONGRESS TOUR TO TALLINN, ESTONIA

07:30 – 18:30

Please book and pay for the tour by July 2nd, 2012 at the latest. Visit www.imda.cc for further information

THE CITY OF HELSINKI TOUR

15:00 – 17:00

Registered Delegates, Registered Spouses, and Registered Accompanying Persons Only. Please congregate at HAAGA-HELIA Building lobby entrance by 14:45 p.m. at the latest.

We will depart sharp at 15:00 p.m. There will be a second pick up location of Holiday Inn Railway Station at 15:20 p.m.

Visit to Interesting Architectural, Noteworthy Sites in the Center of Helsinki

CONGRESS REGISTRATION

Location: HAAGA-HELIA Main Building, 1 st Floor 17:30 – 18:30

CONGRESS WELCOME RECEPTION

(REGISTERED DELEGATES, REGISTERED SPOUSES AND REGISTERED ACCOMPANYING PERSONS ONLY)

Location: HAAGA-HELIA Building Lobby 18:30 – 20:30

Dress Code: Informal

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Thursday July 5, 2012

CONGRESS REGISTRATION Location: HAAGA-HELIA Main Building, 1st Floor

8:30 – 15:00

OPENING CEREMONIES AND WELCOMING ADDRESSES 9:00 – 9:15

Location: HAAGA-HELIA Main Building, 1st Floor, Auditorium “FINLANDIA”

WELCOME MESSAGES AND INTRODUCTIONS

KEYNOTE SPEAKERS 9:15 – 10:30

COFFEE BREAK

10:30 – 11:00 HAAGA-HELIA Main Building Lobby

KEYNOTE ADDRESSES BY BUSINESS LEADERS

11:00 – 12:30 Location: HAAGA-HELIA Main Building, 1st Floor, Auditorium “FINLANDIA”

LUNCH BREAK

12:30 – 14:00 Location: HAAGA-HELIA CONGRESS RESTAURANT (REGISTERED DELEGATES, SPOUSES,

AND ACCOMPANYING PERSONS ONLY) ADMISSION TICKETS ARE REQUESTED

SPECIAL PANELS Location: HAAGA-HELIA Main Building, 1st Floor, Auditorium “FINLANDIA”

14:00–15:30 and 16:00 –17:30

COFFEE BREAK Location: HAAGA-HELIA Main Building Lobby

15:30 – 16:00

RECEPTION AT HELSINKI CITY HALL 19:00 – 20:30

(Sponsored by the Mayor of the City of Helsinki)

(For Registered Delegates, Registered Spouses and Registered Accompanying Persons)

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Friday, July 6, 2012

CONGRESS REGISTRATION Location: HAAGA-HELIA Main Building, 1st Floor

10:00 – 15:00

CONCURRENT SESSIONS

9:00 – 10:30 11:00 – 12:30 14:00 – 15:30 16:00 – 17:30

Sessions are held at 1004 “AAPO”, 1005 “ERRO”, 1006 “JUHANI”, 1007 “LAURI”

COFFEE BREAKS HAAGA-HELIA Main Building Lobby

10:30 – 11:00 15:30 – 16:00

LUNCH BREAK

12:30 – 14:00 Location: HAAGA-HELIA CONGRESS RESTAURANT (REGISTERED DELEGATES, SPOUSES,

AND ACCOMPANYING PERSONS ONLY) ADMISSION TICKETS ARE REQUESTED

CONGRESS BANQUET/AWARD CEREMONIES Location: Yacht Club NJK (Nylandska Jaktklubben)

20:30 – 24:00

MASTER OF CEREMONIES Kip Becker

SILVER ANNIVERSARY AWARDS DISTINGUISHED FELLOW AWARDS BEST PAPER AWARDS DOOR PRIZES AND BOOK DRAWS SPECIAL AWARD PRESENTATION IMDA 2012 INTERNATIONAL BUSINESS PERSON OF THE YEAR AWARD ENTERTAINMENT AND CULTURAL PERFORMANCES (FOR REGISTERED DELEGATES, REGISTERED SPOUSES AND REGISTERED ACCOMPANYING PERSONS ONLY)

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CONCURRENT SESSIONS

Friday, July 6, 2012 9:00 – 10:30

II.1: Company Internationalization: Global Perspective Location: 1004 "AAPO"

CHAIR: Ajay K. Manrai, University of Delaware, U.S.A. SPEAKERS: A Psychic Effect and Post-Acquisition Performance: A Control Approach of Emerging MNCs in Advanced Economies Huu Le Nguyen, University of Vaasa, Finland Jorma Larimo, University of Vaasa, Finland Factors Affecting Attitude toward Private Labels: A Pilot Study between Turkey and Germany Sibel Aydoğan, Marmara University, Turkey Ceyda Aysuna, Marmara University, Turkey Sahavet Gurdal, Marmara University, Turkey

Foreign Subsidiary Performance: Evidence from Ghana Samuel Ato Dadzie, University of Vaasa, Finland Jorma Larimo, University of Vaasa, Finland Huu Le Nguyen, Univeristy of Vaasa, Finland

II.2: Global Business Issues

Location: 1005 "EERO" CHAIR: Cordelia Friesendorf, International School of Management, Hamburg, Germany SPEAKERS: Added Dimension for Tourism Investments to Appeal to Specific National Cultural Dispositions– Enriched Attractions of a Country Brand Simon Kwai-ming Mak, City University of Hong Kong, Hong Kong Erdener Kaynak, Pennsylvania State University at Harrisburg, U.S.A. Educational Impact of Student Use of Laptops and Cell Phones in the Classroom: A Survey of American and Canadian Students Fahri Unsal, Ithaca College, U.S.A. Nursel Selver Ruzgar, Ryerson University, Canada

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The Political Economy of E-procurement: Data Reflect Transactional Cost Interpretations, Not Agency Theory Eric Prier, Florida Atlantic University, U.S.A. Edward Schwerin, Florida Atlantic University, U.S.A. Csaba Csáki, University College Cork, Ireland

II.3: International Business Competitiveness

Location: 1006 "JUHANI" CHAIR: John S. Hill, University of Alabama, U.S.A. SPEAKERS: System Improvement and Work Place Relocation about Intranet Use in Hospital Management Accounting: Evidence of Hong Kong Public Hospitals Steve C. C. Fong, Macau Polytechnic Institute, Macau The Strategic Planning Process within SMEs in Romania: A Quantitative Approach Florin Tudor Ionescu, Bucharest Academy of Economic Studies, Romania A Study of Very Old Japanese Companies: Are There Common: Survival Strategies? Vicki R. TenHaken, Hope College, U.S.A. Makoto Kanda, Meiji Gakuin University, Japan ____________________________________________________________________________________

II.4: Marketing Research Location: 1007 "LAURI"

CHAIR: Talha D. Harcar, Penn State University at Beaver, U.S.A. SPEAKERS: Consumer Taste Preferences for Soft Drinks: Country of Origin Impact Talha D. Harcar, Pennsylvania State University at Beaver, U.S.A. Erdener Kaynak, Pennsylvania State University at Harrisburg, U.S.A. Energy Drink Consumption Behaviors of Consumers in Turkey Burhan Ozkan, Akdeniz University, Turkey M. Goksel Akpinar, Akdeniz University, Turkey Suleyman Karaman, Akdeniz University, Turkey Melike Ceylan, Akdeniz University, Turkey Sinem Gulcan, Akdeniz University, Turkey The Effects of Stadium Sponsorship on Consumer Attitudes Talha D. Harcar, Pennsylvania State University at Beaver, U.S.A. Berrin Guner, Rowan University, U.S.A.

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COFFEE BREAK: 10:30 – 11:00

Location: HAAGA-HELIA Main Building Lobby

CONCURRENT SESSIONS

Friday, July 6, 2012 11:00 – 12:30

II.5: International Finance and Risk Management Location: 1004 "AAPO"

CHAIR: Gyongyi Bugar, University of Pecs, Hungary SPEAKERS: An Investigation of the Department of State’s Economic and Transaction Exposure Utilizing FOIA (Freedom of Information Act) Anand Krishnamoorthy, Troy University, U.S.A. David Shetterly, Troy University, U.S.A. Finance Strategy of Stock Listed German Companies Herbert Broens, University of Pécs, Hungary Risk Taking Attitude of The GCC Banking System Ritab Al-Khouri, Qatar University, Qatar

II.6: Managing in the Global Marketplace Location: 1005 "EERO"

CHAIR: My-Van Tran, University of South Adelaide, Australia SPEAKERS: Disrupted Didactics: Situated Learning in an International Work Externship Kevin Gore, HAAGA-HELIA University of Applied Sciences, Finland The Political Economy of Retail Banking in the EU Challenges and Opportunities Cordelia Friesendorf, International School of Management, Germany Tourists Market Segmentation Using Importance of Destination Attributes Lalita A. Manrai, University of Delaware, U.S.A. Ajay K. Manrai, University of Delaware, U.S.A. Shabir Bhat, University of Kashmir, India

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II.7: Organizational Development and Business Enterprises Location: 1006 "JUHANI"

CHAIR: Sandra Poindexter, Northern Michigan University, U.S.A. SPEAKERS: Role of Knowledge Transfer as a Coordinative Tool in Interorganizational Relationships Güven Alpay, Boğaziçi University, Turkey Pınar Büyükbalcı, Yıldız Technical University, Turkey The Impact of Skills Development Training on Employee Motivation and Job Satisfaction Tshedi (MN) Naong, Central University of Technology, South Africa The Relationships between Organizational Condition Fitness and Importance and Possibility of Post-M&A Organizational Management Behavior Shang-Ping Lin, National Yunlin University of Science and Technology, Taiwan Yin-Ying Wang, National Yunlin University of Science and Technology, Taiwan Ying-Pei Shen, Tzu-Hui Institute of Technology, Taiwan Nan-Jhou Pingtung, Da-Yeh University, Taiwan ______________________________________________________________________________

II.8: Business Education Development Location: 1007 "LAURI"

CHAIR: Makarand Gulawani, Grant MacEwan University, Canada SPEAKERS: Harnessing Uncertainty with Improvisation Skills Barbara Stuart, University of Denver, U.S.A. Study Abroad Programs: Impact on Students’ Short-Term and Long-Term Academic and Personal Development Fahri Unsal, Ithaca College, U.S.A. Hormoz Movassaghi, Ithaca College, U.S.A. Training and Development of Human Resources in the Hellenic Police: A Study of Greek Police Officers Christos Georgogiannis, University of Patras, Greece Panagiotis Polychroniou, University of Patras, Greece

LUNCH BREAK

12:30 – 2:00 Location: HAAGA-HELIA CONGRESS RESTAURANT (REGISTERED DELEGATES, SPOUSES,

AND ACCOMPANYING PERSONS ONLY) ADMISSION TICKETS ARE REQUESTED

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CONCURRENT SESSIONS

Friday, July 6, 2012 14:00 – 15:30

____________________________________________________________________________________

II.9: Consumer Behavior: Cross-Cultural/National Issues Location: 1004 "AAPO"

CHAIR: Jan Napoleon Saykiewicz, Duquesne University, U.S.A. SPEAKERS: A History of Violence: The Impact of Fear and Anxiety on Consumption Patterns in a Context of Low-Intensity Conflicts and Political Tensions in Lebanon Frédéric Jallat, ESCP Europe, France Forecasting Electricity Consumption in Iran Shahram Fattahi, Razi University, Islamic Republic of Iran Shiva Hemati, Kermanshah Education Organization, Islamic Republic of Iran Leadership and Decision Making at Sibling Partnership Stage in Turkish Family Firms: An Exploratory Study Nihat Erdogmus, Istanbul Sehir University, Turkey Erkan Erdemir, Eskisehir Osmangazi University, Turkey The Future Prospects of Factors Affecting Consumer Attitudes on Fruit Juice Market in Turkey Mevlut Gul, Suleyman Demirel University, Turkey M. Goksel Akpinar, Akdeniz University, Turkey Erdal Dagistan, Mustafa Kemal University, Turkey Sinem Gulcan, Akdeniz University, Turkey

II.10: Country Specific Cases of Globalization Location: 1005 "EERO"

CHAIR: Johanna Vuori, HAAGA-HELIA University of Applied Sciences, Finland SPEAKERS: Estimating New Keynesian Phillips Curve: the Case of Iran Shahram Fattahi, Razi University, Islamic Republic of Iran Executives’ Interpretation of Strategic Ambivalence and Organizational Choices of Responses Wenlong Yuan, University of Lethbridge, Canada Yongjian Bao, University of Lethbridge, Canada Brad Olson, Univeristy of Lethbridge, Canada Foreign Direct Investment of Polish Firms: A Case Study Approach Marian Gorynia, Poznań University of Economics, Poland Jan Nowak, Tischner European University, Poland

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Piotr Trąpczyński, Poznań University of Economics, Poland Radosław Wolniak, University of Warsaw, Poland Social Network Reputation Management: An Investigation of the Actions of Firms on the New York and London Stock Exchanges Kip Becker, Boston University, U.S.A. Jung Wan Lee, Boston University, U.S.A.

II.11: Branding and Brand Equi ty

Location: 1006 "JUHANI"

CHAIR: Svetla T. Marinova, Aalborg University, Denmark SPEAKERS: The Determinants of Mobile Advertising Success Nicolas Hamelin, Al Akhawayn University., Morocco Nabil Mohattane, Al Akhawayn University., Morocco Talha Harcar, Pennsylvania State University at Beaver, U.S.A. The Impact of Credit Card Use, Being a Market Maven and Materialism on Compulsive Buying Ömer Torlak, KTO Karatay University, Turkey Muhammet Ali Tiltay, Eskisehir Osmangazi University, Turkey The Relationship of Cross-Cultural Social Network Usage Patterns to Brand Business Value: An Exploratory Investigation of Branded Websites G. Russell Merz, Eastern Michigan University, U.S.A. Silvina Diaz, Foresee, U.S.A.

II.12: Current Issues in Trade and Development

Location: 1007 "LAURI" CHAIR: Merja Karppinen, HAAGA-HELIA University of Applied Sciences, Finland SPEAKERS: An Assessment of Consumer Preferences on Drinking Water Market: Today to the Future M. Goksel Akpinar, Akdeniz University, Turkey Mevlut Gul, Suleyman Demirel University, Turkey Evaluating Leadership Development Program Efficacy – An Australian University Case Study Peter McClenaghan, University of New England, Australia Organizational Values Alignment in the Asia Pacific: A Case Study from the Australian Automotive Industry Philip Roy Harrell, University of South Australia, Australia

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Peter McClenaghan, University of New England, Australia John David Malcolm, Malcolm and Associates, Australia

COFFEE BREAK: 15:30 – 16:00 Location: HAAGA-HELIA Main Building Lobby

CONCURRENT SESSIONS

Friday, July 6, 2012 16:00 – 17:30

II.13: Organizational and Human Resource Development Issues Location: 1004 "AAPO"

CHAIR: Anu Moisio, HAAGA-HELIA University of Applied Sciences, Finland SPEAKERS: Analysis of the Relationship between Human Capital and Economic Growth in Turkey Suna Korkmaz, Balıkesir University, Turkey Personal Identity, Conditional Corporate Culture and Coaching Partnerships Alma M. Whiteley, Curtin University, Australia Heather Gilhespy, University of the West of England, United Kingdom Strategic Human Resource Management Practice in High Technology Industry Yu-Lin Wang, National Cheng Kung University, Taiwan

Shihping Huang, National Chiao Tung University, Taiwan

II.14: Marketing Management Strategy

Location: 1005 "EERO" CHAIR: Berrin Guner, Rowan University, U.S.A. SPEAKERS: Marketing Strategy: A Case Study of Riche Monde (Bangkok) Company Sinee Sankrusme, Ramkhamhaeng University, Thailand The Country of Origin Effect on Purchasing Intention of Turkish Consumers for Leather Shoes Merve Coşkun, Istanbul Technical University, Turkey Şebnem Burnaz, Istanbul Technical University, Turkey Understanding the Dimensions of Foreignness in an American Context Myroslaw J Kyj, Widener University, U.S.A. Larissa S. Kyj, Widener University, U.S.A.

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II.15: Case Method Pedagogy in Emerging Markets

Location: 1006 "JUHANI" CHAIR: Victor Bilodeau, Grant MacEwan University, Canada SPEAKERS: Employee Networking in Croatian Companies Marina Dabic, University of Zagreb, Croatia Maja Basić, University of Zagreb, Croatia Ivana Kovac, University of Zagreb, Croatia Students’ Perceptions of Corporate Social Responsibility in Higher Education: Influence on Perceived Service Quality, Attitudinal Loyalty and Repeat Patronage Intentions Amber Jamil, International Islamic University, Pakistan Fawad A. Rana, Shaheed Zulfiqar Ali Bhutto Institute of Science and Technology, Pakistan Technology Development, E-commerce and Modernity in Iran Sepideh Niknia, Multimedia University, Malaysia Mehdi Damaliamiri, Bu-Ali Sina University, Islamic Republic of Iran Firouzeh Akbari, Islamic Azad University, Islamic Republic of Iran The Role of Impressions about Website on Company Image and Behavioral Loyalty: An Empirical Study among Physicians Melek Demiray, Istanbul Technical University, Turkey A. Banu Elmadag Bas, Istanbul Technical University, Turkey Pelin Yilmaz, Bayer, Turkey

II.16: Global Business: Developmental Perspective Location: 1007 "LAURI"

CHAIR: Frederic Jallat, ESCP Europe, France SPEAKERS: A Qualitative Content Analysis on Complaints of Mass Transportation Customers: A Municipality Case from Turkey Müjdat Özmen, Eskisehir Osmangazi University, Turkey Mahmut Paksoy, Istanbul Kültür University, Turkey Knowledge Networks Management in Technology Parks Adam Ploszaj, University of Warsaw, Poland The Demand Determinants of Takaful (Islamic Insurance) by Conventional and Islamic Banks in Pakistan Sanaullah Ansari, Shaheed Zulfikar Ali Bhutto Institute of Science & Technology, Pakistan Aamir Wazir, Shaheed Zulfikar Ali Bhutto Institute of Science & Technology, Pakistan

Muhammad Farooq, Shaheed Zulfikar Ali Bhutto Institute of Science & Technology, Pakistan

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Saturday, July 7, 2012

CONCURRENT SESSIONS 9:00 – 10:30 11:00 – 12:30 14:00 – 15:30

16:00 – 17:30 Sessions are held at

1004 “AAPO”, 1005 “ERRO”, 1006 “JUHANI”, 1007 “LAURI”

COFFEE BREAKS 10:30 – 11:00 15:30 – 16:00

Location: HAAGA-HELIA Main Building Lobby

LUNCH BREAK 12:30 – 14:00

Location: HAAGA-HELIA Building Lobby (REGISTERED DELEGATES, SPOUSES, AND ACCOMPANYING PERSONS ONLY) ADMISSION TICKETS ARE REQUESTED

CONGRESS FAREWELL BUFFET RECEPTION 19:00 – 21:00

Location: HAAGA-HELIA University of Applied Sciences Pasila Campus, Ratapihantie 13, 00520 Helsinki

CONCURRENT SESSIONS Saturday, July 7, 2012

9:00 – 10:30 ____________________________________________________________________________________

III.17: Market Entry, Technology Transfer and Foreign Direct Investment

Location: 1004 "AAPO" CHAIR: Jan Nowak, Tischner European University, Poland SPEAKERS: Institutional Determinants of Retail Internationalization Michael R. Czinkota, Georgetown University, U.S.A. Svetla Trifonova Marinova, Aalborg University, Denmark A. Coskun Samli, University of North Florida, U.S.A. Zhizhong Jiang, University of North Florida, U.S.A. Karimot Bamisedun, University of Birmingham, United Kingdom

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Push and Pull Effects in International Retailing Michael Etgar, Sarnat School of Business Administration, Israel Dalia Rachman-Moore, College of Management Academic Studies, Israel Top Management Team, Role Stress, and International Joint Venture Performance Huu Le Nguyen, University of Vaasa, Finland ___________________________________________________________________________

III.18: New Perspectives in Global Corporate Responsibility and Business Issues Location: 1005 "EERO"

CHAIR: Jung Wan Lee, Boston University, U.S.A. SPEAKERS: How do Strengths and Weaknesses in Social Performance Across Different Stakeholder Domains Affect the Corporate Social Performance and Company Performance Relationship? Kamalesh Kumar, University of Michigan-Dearborn, U.S.A. Information-Orientation: A Strategic Opportunity For Better EFQM Implementation Marta de Zarraga, University of Navarra, Spain Maria Jesus Alvarez, University of Navarra, Spain Leticia Banares, University of Navarra, Spain Ana M. Fernandez-Vallejo, University of Navarra, Spain Towards a New Business Model in the Food Industry Chiru Ion Codrin, Bucharest University of Economic Studies, Romania Carmen Costea, Bucharest University of Economic Studies, Romania Lina Chiru, Politehnica University, Romania

III.19: New Developments in Global Business Education Location: 1006 "JUHANI"

CHAIR: Larissa S. Kyj, Rowan University, U.S.A. SPEAKERS: An Expert System for Supplier Selection Using Fuzzy Analytic Network Process and Fuzzy VIKOR Mahdi Abedini Naeini, Tarbiat Modares University, Islamic Republic of Iran Mohammad Sabet Motlagh, Tehran University, Islamic Republic of Iran Amir Afsar, Qom University, Islamic Republic of Iran State-Business Relationship to Stimulate Business Development Oskar Kayasan, University of London, United Kingdom The Role of Corporate Brands in Market Development Krzysztof J. Chmielewski, Kozminski University, Poland Jan N. Saykiewicz, Duquesne University, U.S.A.

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III.20: Environmental Challenges in International Business Development Location: 1007 "LAURI"

CHAIR: Peter McCienaghan, University of New England, Australia SPEAKERS: Bali as a Tourist Destination - Students’ Perceptions Tekle Shanka, Curtin University,, Australia Rhesa Pradana Alamsyah, Curtin University, Australia, Australia Can Organizations Create Engaged Employees? The Impact of Objective Reward System, Participative Organizational Climate, Procedural Fairness, and Department Power on Employee Engagement Aslı Goksoy, American University in Bulgaria, Bulgaria Crossing the Unease Barrier in International Communications Dana Lascu, University of Richmond, U.S.A. Zafar U. Ahmed, University of Dammam, Saudi Arabia Mohammad Esmaeel Toghani, University of Malaya, Malaysia

COFFEE BREAK 10:30 – 11:00

Location: HAAGA-HELIA Main Building Lobby CONCURRENT SESSIONS

Saturday, July 7, 2012 11:00 – 12:30

____________________________________________________________________________________

III.21: Services Management and Marketing Location: 1004 "AAPO"

CHAIR: Sabir A. Bhat, University of Kashmir, India SPEAKERS: Competing for Veins: Assessing the Costs and Benefits of Alternative Treatments of Varicose Veins An International Comparison Verena Majer, University of Hall-Tyrol, Austria Relationship Among Public Management, Service Quality, and Overall Attractiveness that Affects Foreigners' Perception Regarding the Potential of the Thai Medical Tourism Industry Sinee Sankrusme, Ramkhamhaeng University, Thailand Towards the Professional Sales Competences of Tomorrow Anu Moisio, HAAGA-HELIA University of Applied Sciences, Finland Johanna Vuori, HAAGA-HELIA University of Applied Sciences, Finland Food Hubs: Issues, Opportunities, and Propositions for Practitioners James Matson, Matson Consulting, Inc., U.S.A. Richard A. Heiens, University of South Carolina-Aiken, U.S.A.

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III.22: The State of Business Education around the World

Location: 1005 "EERO"

CHAIR: Paul Marshall, Widener University, U.S.A. SPEAKERS: Decision Triggers in an ERP Business Simulation Game Victor Bilodeau, Grant McEwan University, Canada International E-Service-Learning: Students Gain Global Awareness as Consultants for a Developing Business Sandra Poindexter, Northern Michigan University, U.S.A. Bruce Sherony, Northern Michigan University, U.S.A. Strategy for Business Education Market in India Uday Salunkhe, Welingkar Institute of Management, India Makarand Gulawani, MacEwan University, Canada

III.23: Impact of Emerging Nations in a Globalized World Location: 1006 "JUHANI"

CHAIR: Fahri Unsal, Ithaca College, U.S.A. SPEAKERS: A Comparative Study of Exchange Rate Prediction Shahram Fattahi, Razi University, Islamic Republic of Iran Ali Akram Mirzaee, Razi University, Islamic Republic of Iran An Exploratory Study of Co-production in the DIY Market Nic S. Terblanche, Stellenbosch University, South Africa ___________________________________________________________________________

III.24: Entrepreneurship and Business Development Location: 1007 "LAURI"

CHAIR: Erdal Atukeren, KOF Swiss Economic Institute, Switzerland SPEAKERS: SME Promotion Policy: The Case of Georgia Tatiana Papiashvili, International Black Sea University, Georgia Ilyas Ciloglu, International Black Sea University, Georgia

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The Middle Manager’s Role in the Beginnings of the History of Management Ana M. Fernandez-Vallejo, University of Navarra, Spain The Transformation of Core Competence into Competitive Advantage: A Conceptualization Nikolai Wasilewski, Pepperdine University, U.S.A. UK Tour-Operators’ Capabilities to Manage the Unexpected. A Business and Operational Risk Kevin Kane, University of Salford, United Kingdom Gabriela Stănciulescu, The Bucharest University of Economic Studies, Romania Stela Georgiana Ciuchete, The Bucharest University of Economic Studies, Romania Remus Hornoiu, The Bucharest University of Economic Studies, Romania Daniel Bulin, The Bucharest University of Economic Studies, Romania

Lunch Break 12:30 – 14:00

Location: HAAGA-HELIA CONGRESS RESTAURANT (REGISTERED DELEGATES, SPOUSES, AND ACCOMPANYING PERSONS ONLY) ADMISSION TICKETS ARE REQUESTED

CONCURRENT SESSIONS Saturday, July 7, 2012

14:00 – 15:30 ____________________________________________________________________________________

III.25: Investment and Portfolio Management Location: 1004 "AAPO"

CHAIR: Tugba Kalafatoglu, Ramon Llull University, Spain SPEAKERS: Locus of Control and Attitudes towards Trade Secret Misappropriation Hélène Delerue, University of Quebec at Montreal, Canada Mariam Hamid, University of Quebec at Montreal, Canada R&D and Innovation:A Comparison of State-Owned and Foreign-Owned Electronics Firms in China Hui-Lin Lin, National Taiwan University, Taiwan Ryh-song Yeh, Yuan Ze University, Taiwan The EU Policy and Business Strategy for Incumbent Energy Utilities Laura Haar, University of Manchester, United Kingdom

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III.26: Strategic Management Development

Location: 1005 "EERO" CHAIR: Ali M. Shah, University of Kashmir, India SPEAKERS: Challenges and Achievements in Gauging Investment Risk Gyöngyi Bugár, University of Pécs, Hungary Máté Uzsoki, Item Solutions, Hungary Management of Australia’s Cultural Icon ‘To climb or not to climb’ Uluru / Ayers Rock My-Van Tran, University of South Australia, Australia Market Concentration and Concentrations in Retail Blazenka Knezevic, Universty of Zagreb, Croatia Tea Jagic, Universty of Zagreb, Croatia

III.27: Global Business Development

Location: 1006 "JUHANI" CHAIR: Jorma Larimo, University of Vaasa, Finland SPEAKERS: Hate or Love Together?: Vulnerability-based Commitment behind Global Supply Chains Yiu-hing. Wong, Hong Kong Polytechnic University, Hong Kong T.L. Yip, The Hong Kong Polytechnic University, Hong Kong Ricky Y. K. Chan, The Hong Kong Polytechnic University, Hong Kong Increasing Innovation through Networking in Croatia Marina Dabic, University of Zagreb, Croatia Maja Basić, University of Zagreb, Croatia Vlajcic Davor, University of Zagreb, Croatia Marketing Competencies and Performance of Born Global Firms: A Preliminary Findings Mohammad Falahat Nejad Mahani, University Sains Malaysia at Penang, Malaysia Osman Mohamad, University Sains Malaysia at Penang, Malaysia ___________________________________________________________________________

III.28: Comparative Management Systems Location: 1007 "LAURI"

CHAIR: Yelena Tsarenko, Monash University, Australia SPEAKERS: A Research on The Social Aspects of Family Physician-Patient Relationship Mert Uydaci, Marmara University, Turkey Eda Yilmaz, Istanbul University, Turkey

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Asymmetric Effects of Brand Extension Success or Failure on Parent Brand and Flagship Pronobesh Banerjee, Winston Salem State University, U.S.A. Ze Wang, University of Central Florida, U.S.A. Sanjay Mishra, University of Kansas, U.S.A. Surendra N. Singh, University of Kansas, U.S.A. Where Nations Come From: The Role of History and Cultural Forensics in Explaining National Culture John S. Hill, University of Alabama, U.S.A. George F. Franke, University of Alabama, U.S.A. Jase R. Ramsey, University of Alabama, U.S.A. Helena Hopkins Nolan, University of Alabama, U.S.A.

COFFEE BREAK: 15:30 – 16:00 Location: HAAGA-HELIA Main Building Lobby

CONCURRENT SESSIONS

Saturday, July 7, 2012 16:00 – 17:30

III.29: Doctoral Research Seminar Location: 1004 "AAPO"

CHAIR: Ajay K. Manrai, University of Delaware, U.S.A. SPEAKERS: Catalysts of SME Development in Latvian Regions Aivars Timofejevs, Stockholm School of Economics in Riga, Latvia Foreign Direct Investment of Companies from Poland as a CEE Country: Its Motives, Location Choice and Impact on Firm Competitiveness Piotr Trąpczyński, Poznań University of Economics, Poland Strategies for Architecting Power Brands Lucía Fernández Reyes, EGADE Business School, Tecnológico de Monterrey, Mexico

III.30: Innovation and Technology Management Location: 1005 "EERO"

CHAIR: Nguyen Huu Le, University of Vaasa, Finland SPEAKERS: Mobile Message Communications for Broadcast Announcements and Info: Possible Factors Influencing Its Acceptance by Business Users Barry Unger, Boston University, U.S.A.

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Ayodale Cole, SMS Streamer, Inc, U.S.A. Steve Dix, Curtin University, Australia Strategic Entrepreneurship An Approach to Sustained Growth Ali M. Shah, University of Kashmir, India The Location Patterns of Small and Medium-Sized Enterprises’ International Activities: The Case of Poland Joanna A .Wiśniewska, Poznań University, Poland

III.31: International Business in Transitional Economies

Location: 1006 "JUHANI" CHAIR: Myron Kyj, Widener University, U.S.A. SPEAKERS: Citizens' Relationship with Public Administration: A Romanian Case Study Andreea Mihaela Barbu, Bucharest Academy of Economic Studies, Romania Has the Non-Oil Traded Goods Sector been Squeezed as a Result of the Oil Boom: A Case of Libya Ali Nasef, Tripoli University, Libya Xiaoling Hu, University of Gloucestershire, United Kingdom Should Future Property Taxes Influence Residential Real Estate Appraisal? Case Study U.S.A. vs Russia Paul S. Marshall, Widener University, U.S.A. Hasan H. Valiullin, International University Dubna, Russian Federation

III.32: International Business Development

Location: 1007 "LAURI" CHAIR: Simon Kwai-ming Mak, The City University of Hong Kong, Hong Kong SPEAKERS: An Empirical Examination of Business Ethical and Moral Philosophies: An International Perspective A. Ben Oumlil, Western Connecticut State University, U.S.A. Joseph L. Balloun, Mercer University, U.S.A. Corporate Social Responsibility: towards a Context-Specific Perspective in the Developing Countries Wilson Ozuem, London School of Commerce, United Kingdom Geoff Lancaster, London School of Commerce, United Kingdom Kerry Howell, University of Plymouth, United Kingdom The Myth between Entrepreneurship and Economic Development? Tugba Kalafatoglu, University Ramon Llull, Spain

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THE JOURNAL OF TRANSNATIONAL MANAGEMENT Editor: Kip Becker (kbecker@bu.edu )

The Journal of Transnational Management is the official journal of the International Management Development Association. In addition to receiving submissions from authors in nations with strong research records and abilities, the journal has, and will continue, to distinguish itself as a leader in providing editorial assistance to authors from developing nations. The journal has a dedicated editorial board that is multi-national in scope and prepared to provide the assistance needed to encourage authors from nations that are not the traditional contributors with their submissions in order to optimize the opportunity to authors in developing nations to present their management articles to an international audience. The journal, in addition to research publications, is interested in receiving media/book reviews. Information concerning the JTM relating to past volumes and submission information is available on the web site of IMDA www.imda.cc Please feel free to contact me with questions concerning the JTM.

Over the past two years the journal has received articles from authors representing 16 different nations. In line with one of the journal’s missions, that of assisting authors from developing nations, IMDA should be proud that during this time frame articles have been published from Turkey, China, Hungary, Poland, Hong Kong, Fiji Islands, Lebanon, Taiwan, Jordan and Qatar in addition to the USA, Canada, Australia, UK, France, Spain, Italy, the Netherlands, Germany, Italy and Greece which are more frequently represented. I have provided the title, country discussed, author and his/her nation of residence to provide a broad picture of the Journal’s scope over the past several years.

JOURNAL OF EUROMARKETING (Editor-in-Chief: Erdener Kaynak ek9@comcast.net)

Enlarged Europe is playing an increasingly more important role in the global economy. The purpose of the Journal of Euromarketing is to meet the needs of academics, practitioners, and policy makers in the discussion of marketing issues pertaining to Europe and European countries’ trading relationship with other nations. The purpose of this exciting journal is to increase our understanding of the strategic planning aspects of marketing management in Europe. As well, marketing and international business aspects of the trading relationship between European and foreign firms are also explored conceptually as well as analytically. The unique position of the region would provide fascinating reading material for practitioners, public policy makers and academicians. The articles submitted to the journal create a forum whereby a conceptual understanding of the European markets and marketing systems be operationalized, analytical insights obtained as well as the past, the present, and the future of European marketing be highlighted. The manuscripts submitted should report the results of cross-cultural/national and comparative studies conducted among countries of Europe. They can be based upon a single country of the region and/or industry there upon with a concerted effort to contrast the results/findings and managerial implications with those obtained by international marketing scholars/practitioners elsewhere. Both thought provoking and well-developed and documented conceptual/theoretical as well as empirical contributions are sought. But every manuscript must have an applied, managerial orientation. With its 27 full and 5 associate members, EU is the world’s largest internal market possessing nearly $12 trillion economy. Its importance is constantly increasing. Currently, there is a vacuum in the marketing literature which needs to be filled by relating the Europe factor to the global marketing scene;

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emphasizing on an interaction mode – that is, the horizontal dimension as well as the inter and intra trade and marketing activities in Europe. As such, Journal of Euromarketing covers the following areas of inquiry: a) Functional areas of marketing in Europe and comparison with the practices of those in other regions. b) The dynamics that account for the linkage of European national markets into markets of the

developing world, North and Latin America, the Far East and Africa. c) Determine the best methods available for marketing goods and services in different socio-economic,

demographic, cultural, competitive, and legal-political environments of Europe at national and regional levels.

d) The method by which European marketing institutions are linked together into viable and coherent business systems.

e) The type of environmental factors prevailing in different European countries of the region which force changes in the marketing structure of the area countries and industrial sectors

f) How efficiently does the marketing system perform its universal functions in the countries of Europe and how the weaknesses of the marketing system can be overcome in the region?

g) The various stages of market and marketing system development in Europe as a working device for generalizing and, possibly, predicting likely developments in marketing in individual countries of the region.

Both thought provoking theoretical/conceptual and insightful empirical contributions containing most current and up-to-date knowledge which offer the greatest managerial insights are considered. Articles submitted must contain practical information for the marketing practitioners, public policy makers, classroom teachers and researchers with a major emphasis on European marketing. The Journal tries to appeal to a larger group of readers, so the articles should be written in such a manner that those outside the field can comprehend the expertise and attitudes of those who work within it. Hence, a major criterion is that the language used should be as simple as possible without altering in any way, form, or shape the quality of the information to be communicated. Although not exhaustive, the following topics are illustrative of the subject areas to be covered in the Journal: Cross-National Consumer Segments in Europe Export behavior of European Firms Marketing Strategies of European Multinationals Marketing Implications of Strategic Alliances of European Firms Markets and Marketing Systems of European Countries Marketing Practices of Europe Companies Public Sector Marketing in Europe Comparative Marketing Systems in Europe Diffusion of Innovations Among European Nations Transfer of Marketing Technology and Reverse Technology Transfer in Europe Buyer-Seller Interactions and Organizational Buyer Behavior Issues in European Markets Business Customs and Practices Among European Countries Marketing Interaction/Interrelationships Between Europe and Other Trading Blocs European Corporate Cultures

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Legal-Political Aspects of Marketing in Europe Marketing Issues Pertaining to EU, EFTA, Council of Europe, European Members of OECD, and

Associate Members of EU Marketing Research in Europe Communication/Promotion/Advertising Strategies of European Firms Other Topics Directly Related to European Marketing

The Journal is published four times a year. Papers are blind reviewed by at least two members of the Editorial Review Board. Book reviews and special case study materials based on product/service, success and/or failure of European companies in global markets and industries shall also appear as regular items in the Journal of Euromarketing. Prospective authors are requested to attempt to restrict their submissions to approximately twenty-five double spaced pages including figures, tables, and references. Authors should submit their manuscripts electronically along with a short abstract and a one-page executive summary to either Editor-in-Chief Erdener Kaynak at ek9@comcast.net or Associate Editor Ajay K. Manrai at manraia@udel.edu The IMDA Press style guidelines should be used in preparing manuscripts. If in doubt, prospective authors should either refer to the inside back cover of any IMDA Press journal or use The American Psychological Association style guidelines. For “Instructions for Authors” and for additional information, please contact the Editor-in-Chief.

\International Management Development Association (IMDA) Annual World Business Congress in Taipei, Taiwan Host Institution: National Taipei University

July 3-7, 2013

Welcome Message from the President of National Taipei University Mr. Fujiing Shiue

On behalf of National Taipei University, I am honored to welcome you all to join us in Taipei for the Annual IMDA World Congress. It’s my great pleasure for us to host this prestige event attended by international academics, practitioners and business guests. Adhering to our philosophies of liberty, innovation, and excellence, National Taipei University passes

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on professional knowledge which enhances creativity, allowing our student to collaborate with industries through a global perspective. By doing this we encourage students to participate in activities with local and international private enterprises, as well as public, government-owned systems. Our goal is to cultivate managers of international companies. Taiwan, and in particular Taipei, has been recognized worldwide for hosting international meetings and exhibitions, especially within the Informational Communication Technology industry. The Exhibition Computex is recognized as the world’s second largest Computer Expo, having over 50 000 World Wide exhibitors and visitors. The IMDA World Congress will enable participants all over the world to not only engage in its success on behalf of worldwide conferences, but also learn and understand the unique cultural experience in Taiwan, as it is a country populated with over 23 million of the world friendliest people, where it’s culture hybrid blend of various sources, including its own historical and ancestry origin of the majority of its current residents, traditional Confucionist beliefs & increasing Western values. The IMDA management along with my colleagues in National Taipei University is determined to host a memorable congress for all of you. I hope that we will have an opportunity to meet you at the IMDA World Congress in 2013. On behalf of National Taipei University – You are most welcomed to visit Taipei, Taiwan

LIST OF COUNTRIES REPRESENTED

Australia Austria Bulgaria Canada China Croatia Denmark Finland France Georgia Germany Greece Hong Kong Hungary

India Ireland Islamic Republic of Iran Israel Japan Latvia Lebanon Libya Macau Malaysia Mexico Morocco Pakistan Poland

Qatar Romania Russian Federation Saudi Arabia South Africa Spain Switzerland Taiwan Thailand Turkey U.S.A. United Kingdom

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IMDA AND THE CONGRESS ORGANIZING COMMITTEE GREATFULLY ACKNOWLEDGE THE CONTRIBUTIONS OF THE FOLLOWING ORGANIZATIONS

CONGRESS SPONSORS

RECIPIENT OF THE IMDA 2012 INTERNATIONAL BUSINESS PERSON OF

RECIPIENT OF THE IMDA 2012 INTERNATIONAL BUSINESS PERSON OF THE YEAR AWARD

Dr. Matti Alahuhta President & CEO of KONE Corporation

Matti Juhani Alahuhta (born in Alahärmä, Finland on 22 June 1952) is the President & CEO of KONE Corporation (2005– ) and former Member of Nokia’s Executive Board (1993–2004). He is the Chairman of the Board of the Aalto University Foundation and also a Member of the Board of Directors for KONE Corporation (2003– ), UPM Kymmene (2008-) and of the IMD (International Institute for Management Development). KONE was founded in 1910. During its 100 years as an industrial engineering company, KONE has been involved in businesses as different as textile manufacture, medical technology and the design of hydraulic piping systems. The company's main focus, however, has always been the elevator and escalator business. KONE is one of the global leaders in the elevator and escalator industry. The company has been committed to understanding the needs of its customers for the past century, providing industry-leading elevators, escalators and automatic building doors as well as innovative solutions for modernization and maintenance. The company’s objective is to offer the best People Flow™ experience by developing and delivering solutions that enable people to move smoothly, safely, comfortably and without waiting in buildings in an increasingly urbanizing environment. In 2011, KONE had annual net sales of EUR 5.2 billion and on average 35,000 employees.

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Matti Alahuhta attained his M.Sc. (Tech.) in 1976 and D.Sc. (Tech.) in 1990 at the Helsinki University of Technology. His dissertation was titled “Global Growth Strategies for High Technology Challenges”. Alahuhta has also earned an Honorary Doctorate from Tampere University of Technology. Alahuhta joined Nokia as a Research Engineer in 1975. From 1982 to 1984 he was a Sales Director at Rank Xerox and he returned to Nokia as a Sales Director for the Transmissions Systems Business Unit at a time when Nokia started its global expansion in its telecommunications networks business. After different roles with increasing responsibilities, he was appointed as President of Nokia Telecommunications and as Member of the Executive Board in 1993. In 1998, he was appointed President of Nokia Mobile Phones and in 2004 he was appointed Executive Vice President and Chief Strategy Officer of the Nokia Group. "Alahuhta is credited as one of the driving forces in transforming Nokia from a sluggish conglomerate into a global leader in cellphones during late 90's and early 2000's. At Nokia, he became head of the mobile phone division in 1998, the start of a golden age for the company. Later, he was made Group chief strategy officer. Alahuhta had initially been a strong candidate to succeed Jorma Ollila as chief executive. He joined KONE as a non-executive director in 2001 and in 2005 was made President and CEO one year later" (New York Times). After joining KONE in 2006, Alahuhta immediately started a broad change program in the company which resulted in a successful development in KONE’s business performance. Mr. Alahuhta is known as a visionary and development-oriented leader. His ability to develop and coach teams and create an inspiring spirit to achieve ambitious objectives is highly appreciated. During the last few years KONE has significantly increased its market share in Asia-Pacific and North America. Simultaneously, it has increased its profitability to a new level. KONE’s systematic work in developing competitiveness under Mr. Alahuhta’s leadership has made KONE more customer-focused and globally aligned. The European Business Press (EBP) presented the "European Manager of the Year 2009 Award" to Matti Alahuhta, CEO of KONE, at its General Assembly in Helsinki. In 2003, he was given the Commander of the White Rose of Finland badge of honour. In 1994, Matti Alahuhta was designated as a Knight for the 1st Class of the Order of the White Rose of Finland. “The key challenge for leaders in difficult times is to see even this phase as an opportunity. Instead of emphasizing costs only, such an approach requires the development of a positive spirit and getting people to direct their energy towards a clear common goal. It also requires the continuing active development of people and overall competitiveness of the company. Finally, it requires a high level of activity directed towards customers and a lot of internal communication concerning markets, the company’s own actions, targets and business progress.” Matti Alahuhta is married to Leena and they have two children

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RECIPIENT OF THE IMDA 2012 SPECIAL AWARD BUSINESS CHARACTERS OF THE YEAR, ROVIO (ANGRY BIRDS) The award will be accepted by Peter Vesterbacka, “Mighty Eagle” Chief Marketing Officer & Co-founder, Rovio Entertainment Ltd., (Angry Birds, Business Characters of the Year)

Rovio is an entertainment media company, and the creator of the globally successful Angry Birds franchise. Rovio was founded in 2003 as a mobile game development studio, and the company has developed several award-winning titles for various mobile platforms. In 2009, Rovio released Angry Birds, a casual puzzle game for touchscreen smartphones that became a worldwide phenomenon from 2010 onwards. The Angry Birds games have enjoyed continuing worldwide chart success, and the franchise has since expanded to a variety of new business areas. Rovio is rapidly expanding its activities in broadcast media, merchandising, publishing and services. Rovio's headquarters are located in Finland. Peter Vesterbacka is the CMO and Mighty Eagle of Rovio. Peter drives the company’s marketing and brand strategy, taking Angry Birds to new and unexpected places. Rovio is much more than a gaming company, it is a “next-generation entertainment franchise.” And the company is more than a game maker, indeed. Rovio is trying to leverage the Chinese market as much as possible. Rovio are all about doing special events, like launching Angry Birds Space in space with NASA. No other game has ever been launched in space. Rovio thought, "why not?" And, of course, working with NASA means that Angry Birds Space is also very educational, and that's the reason Rovio teamed up with National Geographic as well. Angry Birds now has the best-selling physics book on Amazon. It shows that the brand goes from the game to animation to books

Peter Vesterbacka is one of TIME Magazines 100 most influential People in The World 2011. Peter has been active with startup companies for years and he is the founder of Mobile Monday, Connected Day, Some Bazaar and Slush conference. He serves on the board of Star Wreck Studios and likes to describe himself as "Mighty Eagle."

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CONGRESS PARTICIPANTS INDEX

A A. Banu Elmadag  Bas, 32 A. Ben  Oumlil, 40 A. Coskun  Samli, 33 Aamir  Wazir, 32 Adam  Ploszaj, 32 Aivars  Timofejevs, 39 Ajay K.  Manrai, 13, 25, 27, 39, 43 Ali  Nasef, 40 Ali Akram  Mirzaee, 36 Ali M. Shah, 38, 40 Aliaga, O. A., 6 Alma M.  Whiteley, 31 Amber  Jamil, 32 Amir  Afsar, 34 Ana M.  Fernandez‐Vallejo, 34, 37 Anand  Krishnamoorthy, 27 Andreea Mihaela  Barbu, 40 Anu Moisio, 7, 9, 31 Aslı  Goksoy, 35 Ayodale  Cole, 40 

B Barbara  Stuart, 28 Barry  Unger, 39 Berrin  Guner, 26, 31 Blazenka  Knezevic, 38 Brad  Olson, 29 Bruce  Sherony, 36 Burhan  Ozkan, 26 

C Carmen  Costea, 34 Ceyda  Aysuna, 25 Chiru Ion  Codrin, 34 Christos  Georgogiannis, 28 Claude Cellich, 9, 10, 13 Cordelia  Friesendorf, 25,  27 Csaba  Csáki, 26 

D Dalia  Rachman‐Moore, 34 Dana  Lascu, 35   Daniel  Bulin, 37 David  Shetterly, 27 

E Eda  Yilmaz, 38   Edward  Schwerin, 26 Erdal  Dagistan, 29 Erdal Atukeren, 36 Erdener  Kaynak, 26 Erdener Kaynak, 13, 25, 41, 43, 52 Eric  Prier, 26 Erkan  Erdemir, 29 

F Fahri  Unsal, 25, 2, 36 Fawad A.  Rana, 32 Firouzeh  Akbari, 32 Frédéric  Jallat, 29, 32 

G G. Russell  Merz, 30 Gabriela  Stănciulescu, 37 Geoff  Lancaster, 40 George F.  Franke, 39 Güven  Alpay, 27 Gyöngyi  Bugár, 27, 38 

H Hasan H.  Valiullin, 40 Heather  Gilhespy, 31 Helena Hopkins  Nolan, 39 Hélène  Delerue, 37 Herbert  Broens, 27 Hormoz  Movassaghi, 28 Hui‐Lin  Lin, 37 Huu  Le Nguyen, 25, 34 

I Ilkka Korhonen, 13 Ilyas  Ciloglu, 36 Ivana  Kovac, 32 

J James  Matson, 35  Jan Napoleon Saykiewicz, 8, 13, 29, 34 Jan Nowak, 29,33 

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Jase R.  Ramsey, 39 Joanna  A .Wiśniewska, 40 Johanna  Vuori, 25, 29, 35 John David  Malcolm, 30 John S.  Hill, 39 Jorma  Larimo, 25, 38 Joseph L. Balloun, 11, 40 Jung Wan  Lee, 30, 34 

K Kamalesh  Kumar, 34 Karimot  Bamisedun, 33 Kerry  Howell, 40 Kevin  Gore, 27 Kevin  Kane, 37 Kip  Becker, 13, 15, 21, 24, 30, 41 Krzysztof J.  Chmielewski, 34 

L Lalita A. Manrai, 27 Larissa S.  Kyj, 31, 34 Laura  Haar, 37 Leticia  Banares, 34 Lina  Chiru, 34 Lucía Fernández Reyes, 39 

M M. Goksel  Akpinar, 26, 29, 30 Mahdi Abedini  Naeini, 34 Mahmut  Paksoy, 32 Maja  Basić, 32, 38 Makarand  Gulawani, 28, 36 Makoto  Kanda, 26 Maria Jesus  Alvarez, 34 Mariam  Hamid, 37 Marian  Gorynia, 29 Marina  Dabic, 31, 38 Marta de  Zarraga, 34 Máté  Uzsoki, 38 Mehdi  Damaliamiri, 32 Melek  Demiray, 32 Melike  Ceylan, 26 Merja Karppinen, 30 Mert  Uydaci, 38 Merve  Coşkun, 31 Mevlut  Gul, 29, 30 Michael  Etgar, 34 Michael R.  Czinkota, 33 Mohammad Esmaeel Toghani, 35 Mohammad Falahat  Nejad Mahani, 38 Mohammad Sabet  Motlagh, 34 Muhammad  Farooq, 32 Muhammet Ali  Tiltay, 30 Müjdat  Özmen, 32 

Myron Kyj, 40 Myroslaw J  Kyj, 31 My‐Van  Tran, 38 

N Nabil  Mohattane, 30 Nan‐Jhou  Pingtung, 28 Nguyen Huu Le, 39 Nic S.  Terblanche, 36 Nicolas  Hamelin, 30 Nihat  Erdogmus, 29 Nikolai  Wasilewski, 37 Nursel Selver  Ruzgar, 25 

O Ömer  Torlak, 30 Oskar  Kayasan, 34 Osman  Mohamad, 38 

P Panagiotis  Polychroniou, 28 Pasi Makinen, 13 Paul S.  Marshall, 40 Paula Kinnunen, 7, 13 Pelin  Yilmaz, 32 Peter  McClenaghan, 30, 35 Philip Roy, 30 Pınar Büyükbalcı, 28 Piotr  Trąpczyński, 29, 39 Pronobesh  Banerjee, 39 

R Radosław  Wolniak, 29 Remus  Hornoiu, 37 Rhesa Pradana  Alamsyah, 35 Richard A.  Heiens, 35 Ricky Y. K., 36, 38 Riku Salminen, 13 Ritab  Al‐Khouri, 27 Ryh‐song  Yeh, 37 

S Sabir A. Bhat, 35 Sahavet  Gurdal, 25 Samuel Ato  Dadzie, 25 Sanaullah  Ansari, 32 Sandra  Poindexter, 27, 36 Sanjay  Mishra, 39 Satya Prakash, 13 Şebnem  Burnaz, 31 Sepideh  Niknia, 32 Shabir  Bhat, 27 

50

Shahram  Fattahi, 29, 36 Shang‐Ping  Lin, 28 Shihping Huang, 31  Shiva  Hemati, 29 Sibel  Aydoğan, 25 Silvina  Diaz, 30 Simon Kwai‐ming  Mak, 2, 40 Sinee  Sankrusme, 31, 35 Sinem  Gulcan, 26, 29 Stela Georgiana  Ciuchete, 37 Steve  Dix, 40 Steve C. C. Fong, 26 Suleyman  Karaman, 26 Suna  Korkmaz, 31 Surendra N.  Singh, 39 Svetla Trifonova  Marinova, 13, 30, 33 

T T. L.  Yip, 36, 38 Talha D. Harcar,  26, 30 Tatiana  Papiashvili, 36 Tea  Jagic, 38 Tekle  Shanka, 35 Timo Poijarvi, 13 Tshedi (MN)  Naong, 28 Tugba  Kalafatoglu, 37,40 

U Uday  Salunkhe, 36 

V Verena  Majer, 35 Vicki R.  TenHaken, 26 Victor  Bilodeau, 31, 36 Vlajcic  Davor, 38 

W Wenlong  Yuan, 29 Wilson  Ozuem, 40 

X Xiaoling  Hu, 40 

Y Yelena Tsarenko, 38 Ying‐Pei  Shen, 28 Yin‐Ying  Wang, 28 Yiu‐hing.  Wong, 36, 38 Yongjian  Bao, 29 Yu‐Lin  Wang, 31 

Z Zafar U.  Ahmed, 35 Ze  Wang, 39 Zhizhong  Jiang, 33 

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INTERNATIONAL MANAGEMENT DEVELOPMENT ASSOCIATION (IMDA)

NEWSLETTER INFORMATION Please provide us with information concerning your academic and professional activities. We would like to use this information in our forthcoming IMDA Newsletter. Title and full name: _____________________________________________________________ Institutional affiliation: __________________________________________________________ Business address: _______________________________________________________________ Tel.: ___________________ Fax: ____________________ E–mail: _______________________ Research interests: ______________________________________________________________ Teaching specialization: __________________________________________________________ _____________________________________________________________________________ Consulting/Research experience: ___________________________________________________ _______________________________________________________________________________ Recent consulting / Research assignments: ___________________________________________ _____________________________________________________________________________ Recent publications: _____________________________________________________________ _____________________________________________________________________________ ______________________________________________________________________________ Are your publications available free of charge? Yes _____ No ______ If there is a charge, what is the amount? _____________________________________________ How can our members obtain a copy of your publications? ______________________________ ______________________________________________________________________________ Noteworthy recent achievements and accomplishments: __________________________________ _______________________________________________________________________________ ______________________________________________________________________________ Collaboration desired: ___________________________________________________________ ______________________________________________________________________________ Position openings: ______________________________________________________________ ______________________________________________________________________________ Other information: _____________________________________________________________ ______________________________________________________________________________ Please return this form to: Dr. Guner Gursoy, Director, Graduate School of Social Sciences, Kemerburgaz University, Istanbul, Turkey, Tel: +90-212-6040100, Ext. 1433, E-mail:gunergursoy@kemerburgaz.edu.tr

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INTERNATIONAL MANAGEMENT DEVELOPMENT ASSOCIATION Twenty Second Annual World Business Congress

Taiwan National University Taipei, Taiwan July 3-7, 2013

http://www.imda.cc

WANT TO BE INVOLVED IN THE 2013 IMDA PROGRAM? OR

HAVE ANY IDEA FOR A SESSION OR TRACK? Name: ________________________________________________________________________ Affiliation: ____________________________________________________________________ Address: ______________________________________________________________________ Phone: ____________________ Fax: _____________________ E–mail: _________________ I would like to participate in the 2011 IMDA Program as: ______ Track chair _________________________________________________ Track ______ Reviewer ___________________________________________________ Track ______ Special session/Panel organizer _______________________________________ Suggestions for session, track or paper: _______________________________________ Any other suggestions: ____________________________________________________ Please send this to: Professor Erdener Kaynak, School of Business Administration, Pennsylvania State University at Harrisburg, 777 West Harrisburg Pike, Middletown, PA 17057, USA, Tel: (717) 948–6343, (717) 566–3054, Fax: (717) 566–8589, E–mail: k9x@psu.edu or ek9@comcast.net _____________________________________________________________________________________

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CONFERENCE AND MEETING FACILITIES HAAGA-HELIA UNIVERSITY OF APPLIED SCIENCES FLOOR PLAN