USER

2019

USER GUIDE (FOR IMPORTER) MyDHL+ Importer assigns shipment to shipper (for past IEO user)

Team: ESS Helpdesk Support

Company: DHL Express (Hong Kong) Limited

21/06/2019

USER GUIDE – MYDHL+ IMPORTER ASSIGNS SHIPMENTTO SHIPPER (FOR PAST IEO USER) 1

Index

Part I How the importer creates the shipment instruction (assign shipment) to the

shipper ?

Part II Which are the steps the importer creates the shipment instruction (assign

shipment) to the shipper ?

Part III Which are the steps the shipper creates waybill based on the importer’s

shipment instruction (assign shipment) ?

USER GUIDE – MYDHL+ IMPORTER ASSIGNS SHIPMENTTO SHIPPER (FOR PAST IEO USER) 2

Part I How the importer creates the shipment instruction (assign shipment) to the shipper ?

[Assign this Shipment] in MyDHL+ replaces [Manage Shipments] in Import Export Online (IEO)

USER GUIDE – MYDHL+ IMPORTER ASSIGNS SHIPMENTTO SHIPPER (FOR PAST IEO USER) 3

Part II Which are the steps the importer creates the shipment instruction (assign shipment) to the shipper ?

What Importer do in IEO :

What Importer do in MyDHL+ :

Step 1 : Login IEO URL :

https://importexpressonline.dhl.com/iea/LogoutSer

vlet?ActionIdKey=5

Step 1 : Login MyDHL+ URL :

https://mydhl.express.dhl/hk/en/home.html#/createNew

ShipmentTab

Step 2 : Complete Shipper and Receiver profile

Click <Next> button

Step 2 : Select <Ship> <Create a Shipment> from menu

Click <Assign this Shipment> button if no more shipment

details will be inputted by the importer

USER GUIDE – MYDHL+ IMPORTER ASSIGNS SHIPMENTTO SHIPPER (FOR PAST IEO USER) 4

Step 3 : Complete the shipment detail on behalf of

the shipper by checking “Do you wish to complete the

shipment details on behalf of the Shipper?” if needed

Click <Forward Instruction> button

Step 3 : Complete the shipment detail by input of the

shipment details page by page by clicking <Next> button

and then click <Assign this Shipment> button when the

importer does on behalf of the shipper

Complete “Assign Shipment” setup to the shipper and then

click <Assign this Shipment> button

USER GUIDE – MYDHL+ IMPORTER ASSIGNS SHIPMENTTO SHIPPER (FOR PAST IEO USER) 5

Step 4 : Shipment ID number will be shown to the

importer for identification of this shipment

Step 4 : Temporary ID will be shown to the importer for

identification of this shipment

USER GUIDE – MYDHL+ IMPORTER ASSIGNS SHIPMENTTO SHIPPER (FOR PAST IEO USER) 6

Part III Which are the steps the shipper creates waybill based on the importer’s shipment instruction (assign

shipment)?

What Shipper do in IEO : What Shipper do in MyDHL+ :

Step 1 : The shipper will receive email from IEO to

direct completion of the shipment based on the

importer’s shipment instruction

Step 1 : (note : involve 2 scenarios)

Scenario 1 : When the importer chooses “Assignee must

login to MyDHL+ to complete the shipment” for assigned

shipment.

The shipper will receive email from MyDHL+ and shall click

“Edit Shipment – MyDHL+ Login” button to proceed

Scenario 2 (default option as guest for importer) : When

the importer does not choose “Assignee must login to

MyDHL+ to complete the shipment” for assigned

shipment.

The shipper will receive email from MyDHL+ and shall click

“Edit” button to proceed

USER GUIDE – MYDHL+ IMPORTER ASSIGNS SHIPMENTTO SHIPPER (FOR PAST IEO USER) 7

USER GUIDE – MYDHL+ IMPORTER ASSIGNS SHIPMENTTO SHIPPER (FOR PAST IEO USER) 8

Step 2 : The shipper shall login into IEO URL :

https://importexpressonline.dhl.com/iea/jsps/login/

Login.jsp

Step 2 :

Scenario 1 : When the importer chooses “Assignee must

login to MyDHL+ to complete the shipment” for assigned

shipment.

The shipper already with MyDHL+ login shall login into

MyDHL+. Otherwise, the shipper shall click “Register to

Ship” button to register MyDHL+ at first for login

Scenario 2 : When the importer does not choose “Assignee

must login to MyDHL+ to complete the shipment” for

assigned shipment.

The shipper already with MyDHL+ login shall login into

MyDHL+. Otherwise, the shipper as a guest user shall click

“Ship as a Guest” button to register MyDHL+ at first for

login

USER GUIDE – MYDHL+ IMPORTER ASSIGNS SHIPMENTTO SHIPPER (FOR PAST IEO USER) 9

Step 3 : Select the checkbox of the shipment with

correct Shipment ID and click “create shipment”

Step 3 : Click <Edit/Complete> button to input/edit the

shipment detail

Step 4 : Verify shipper and receiver information and

then click <Update Shipment> button

Step 4 : Verify shipper and receiver information and then

click <Next> button

USER GUIDE – MYDHL+ IMPORTER ASSIGNS SHIPMENTTO SHIPPER (FOR PAST IEO USER) 10

Step 5 : Input all shipment details e.g. packaging, size,

pieces, weight, contents, type of shipment, declared

value and reference etc. and click <Next> button

Step 5 : Complete page by page for all shipment details

until you see “Schedule Pickup” page which shall be done

when the pickup service is required.

USER GUIDE – MYDHL+ IMPORTER ASSIGNS SHIPMENTTO SHIPPER (FOR PAST IEO USER) 11

Step 6 : Click <Accept DHLs Terms & Conditions and

Confirm Shipment> button to proceed generation of

waybill and schedule of pickup

Step 6 : Click <Accept and Continue> button to proceed

generation of the waybill with return of pickup order

number

Step 7 : Check “I would like to schedule a pickup” box

and click <Schedule new pickup> button to proceed

pickup order. If pickup is not required to do yet,

please only click <Print> button to print the waybill

When pickup order is placed, please take note on

confirmation number of pickup

Step 7 : Select all documents and click <Print Selected

Documents> button to print the waybill and take note on

pickup confirmation number

End of Document