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HACKING BEHAVIOUR WEBVISIONS BARCELONA 2016 VERON WK LAI (@NOREV517) CLARE ROSS

Hacking behaviour

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Page 1: Hacking behaviour

HACKING BEHAVIOUR WEBVISIONS BARCELONA 2016

VERON WK LAI (@NOREV517) CLARE ROSS

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?

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OUR TASK TODAY

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CURRENT BEHAVIOUR

HABIT HABIT

HABIT

HABIT

HABIT

HABIT

HABIT

HABIT

HABIT

HABIT

HABIT HABIT

BEHAVIOUR CHANGE

HABIT HABIT

HABIT

HABIT

HABIT

HABIT

HABIT

HABIT

HABIT

HABIT

HABIT HABIT

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CUT DOWN SUGAR

CONSUMPTION

NO DESSERT AFTER MEAL

STOP BAKING

COOKIES AT WEEKEND

BAN DAILY ‘COKE’

REPLACE SUGAR WITH HONEY

HABIT

HABIT

HABIT

HABIT

HABIT

HABIT

HABIT HABIT

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EVERYDAY THING

FLOSSING TEETH DAILY EXERCISE

CUT DOWN COFFEE CONSUMPTION

OR…

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20MINS

PICK YOUR BEHAVIOUR (AND DON’T WORRY ABOUT TINY HABIT NOW)

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BEHAVIOUR CHANGE

DESIGN FRAMEWORK

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MODEL, FRAMEWORK AND DIAGRAM

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MODEL, FRAMEWORK AND DIAGRAMS

WHICH ONE?

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MOTIVATION ABILITY KNOWLEDGE TRIGGER

FOGG'S BEHAVIOUR MODEL BJ FOGG, 2010

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MOTIVATION ABILITY KNOWLEDGE TRIGGER

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MOTIVATION ABILITY KNOWLEDGE TRIGGER

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MOTIVATION ABILITY KNOWLEDGE TRIGGER

EXAMPLE?

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TRIGGER STIMULUS/ DESIGN INTERVENTION

THOUGH IDENTIFY YOUR TINY HABIT

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SH:24

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TINY HABIT

THE ‘GOOGLE’ MOMENT

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THE POWER OF HABIT

YOUR CHALLENGE

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JOURNEY

BEFORE DURING AFTER

WHAT THEY THINK

WHAT THEY HEAR (PEOPLE)

HOW THEY FEEL (PAIN)

WHAT THEY DO

WHAT THEY SAY

WHAT THEY GAIN

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PREPARE MY DINNER AFTER

DESERT AFTER DINNER JOURNEY MAP

WATCHING TV

WITH MY HOUSEMATE

DO THE DISHES

TALKING ABOUT OUR DAYS

WANT TO STAY IN THE KITCHEN LONGER TO SOCIALISE

GRAB DESERT IN THE FRIDGE

MEALTIME IS MY SOCIAL HOURS AFTER A LONG DAY. I WANT TO FEEL RELAX

MY HOUSEMATE OFFERS THE DESERT

FEEL UNFRIENDLY IF I AM NOT DOING WHAT OTHERS DOING

CHATTING WITH HOUSEMATES

I WILL HAVE ONE AS WELL

I FEEL MORE ‘PART’ OF THE HOUSE AND IT MAKES ME HAPPY!

STAY FOR ANOTHER 30MINS

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BEFORE DURING AFTER

YOUR TINY HABIT JOURNEY MAP

WHAT YOU THINK

WHAT YOU HEAR (PEOPLE)

HOW YOU FEEL (PAIN)

WHAT YOU DO

WHAT YOU SAY

WHAT YOU GAIN

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DESIGN FOR CHANGE

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RETHINK WHERE OPPORTUNITY HAPPENS

3 HOURS AND 5 MINS US 2015

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IN A WRONG TOUCHPOINT

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TECHNOLOGY IS ‘JUST’ AN ENABLER

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IN A WRONG TOUCHPOINT

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Sequencing: We are more likely to take action when complex tasks are broken down into smaller tasks.!

Seductive Interaction Design!Stephen P. Anderson!

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Appropriate challenges: We delight in challenges, especially ones that strike a balance between being

overwhelming and being boring.!

Seductive Interaction Design!Stephen P. Anderson!

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Status: We constantly assess how interactions enhance or diminish our standing relative to others and our personal best.!

Seductive Interaction Design!Stephen P. Anderson!

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Achievements: We are more likely to engage in activities in which meaningful achievements are recognised.!

Seductive Interaction Design!Stephen P. Anderson!

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SHOW AND TELL

PROTOTYPING

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STORYBOARDING

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TEST YOUR IDEA

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SHARE YOUR EXPERIENCE

IN THE PAST FEW HOURS…