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© DESIGN GROUP ITALIA Leandro Agro: IxD /UX | IoT
Exponential Design
www.designgroupitalia.com
301116
© DESIGN GROUP ITALIA
WHO FRONTIERS TOK.tv SRLABS JOINPAD
Leandro Agro: IxD /UX | IoT
Leandro Agrò
www.designgroupitalia.com
© DESIGN GROUP ITALIA © DESIGN GROUP ITALIA
UX Internet of Things
IxD Virtual Assistants
Eye-‐Tracking
Usability Mobile & Wearable AR/VR
Natural / EmoRonal UI ‘97
‘00
‘08
‘06
‘04
© DESIGN GROUP ITALIA © DESIGN GROUP ITALIA
WE ARE DESIGN GROUP ITALIA
We work with small and big companies, government, NGO, on all con:nents
© DESIGN GROUP ITALIA
<15 MIN
We are the consequence of the technologies we use.
We are the stories we tell, and the consequence of the tools we use.
S.O. BEHAVIOURS A.I.
The more advanced the technology we use is, the more relevant the human factor becomes
CARS HEALTH HOME
© DESIGN GROUP ITALIA
EXPONENTIAL TIMES 1. DESIGN | 2. D_TECH | 3. D_MIND
© DESIGN GROUP ITALIA
1. DESIGN
Memphis, 1981-‐87 Macintosh, 1984
Ego Centric
User Centric
Memphis, 1981-‐87 Macintosh, 1984
1937 Alan Turing develops the theory of compuRng machine 1963 Douglas Engelbart invents the first computer mouse 1965 Andries van Dam and Ted Nelson coin the term “hypertext" 1969 ARPA goes online, connecRng four U.S. universiRes 1975/76 MICROSOFT / APPLE 1982 The word “Internet” is used for the first Rme. 1984 DNS is born /William Gibson coins the term “cyberspace.” 1990 Tim Berners-‐Lee invented WWW 1994/95 YAHOO, AMAZON, EBAY 1998 GOOGLE 2001 WIKIPEDIA 2005 YOUTUBE
2007 iPhone
User Centric
© DESIGN GROUP ITALIA © DESIGN GROUP ITALIA
“Design isn't just about shapes or pixels anymore. Design is the process that shapes product behaviours, communi:es, companies and -‐ in the end -‐ builds new worlds.”
© DESIGN GROUP ITALIA
2. DESIGN & TECH
Il Software cambia tutto
Il Software cambia tuttoSo5ware changes everything
Over the last 10 years, we have dramatically evolved our habits
Why did Nokia fail? “I wasn’t a software guy.” (Jorma Ollila, former CEO, NOKIA) The smartphones we keep in our pockets are just empty shells. The software we install that provides them their true shape.
© DESIGN GROUP ITALIA © DESIGN GROUP ITALIA
© DESIGN GROUP ITALIA
It is the Design of So5ware changes everything.
© DESIGN GROUP ITALIA
3. DESIGN & MIND
© DESIGN GROUP ITALIA
To be connected is the “natural state of mind” for any object
© DESIGN GROUP ITALIA
People’s expectaRons are shaped by consumer technologies.
© DESIGN GROUP ITALIA
Technologies are shaping us through the connected (cogniRve) devices we are using.
© DESIGN GROUP ITALIA
Cognitive tools Mental model
© DESIGN GROUP ITALIA
Cognitive tools Mental model
We are the consequence of the technologies we use.
© DESIGN GROUP ITALIA
It is obsolete to design objects that simply wait unRl their bujons have been pressed. We should design connected, social and proacRve objects intelligent enough to parRally predict user’s needs according to the context.
A.I.
From Blackberry to SLACK Companies are more permeable to grassroots technologies. ���This has an impact on Corporate hierarchies and organizations in general.
From Interaction to pair conversation
“AI is the future of IT”…and probably also part of the future of Design
© DESIGN GROUP ITALIA KK: Keep in mind “what technology wants…”
POSIZIONAMENTO ERRATO (B2B vs B2B) FALSA REALTA’ AUMENTATA BASSA ACCETTABILITA’ SOCIALE ERRATA ERGONOMIA
Sergey Brin
Technology and money are systematically insufficient.
TAM TAM TALKS Stewart Brand
Cultural Acceptability ���Any technology (or product) can only be successful in its time.
• Identity • Motivation • Technology • Relation • Trust • Culture • Time • Behaviors • Space • Intelligence
Any sufficiently advanced technology is indistinguishable from… magic.
POLITICS
ORGANIZATIONS
CULTURE
Arthur C. Clarke
© DESIGN GROUP ITALIA
UX Internet of Things
IxD Virtual Assistants
Eye-‐Tracking
Usability Mobile & Wearable AR/VR
Natural / EmoRonal UI ‘97
‘00
‘08
‘06
‘04
“Design isn't just about shapes or pixels anymore. Design is the process that shapes product behaviors, communiRes, companies and builds new worlds.”
© DESIGN GROUP ITALIA
Leandro Agrò
Grazie.
Infuse HUMANITY into everything (or everything will evolve without it)