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Designing The FutureThe relationship between people and thingsJohn V Willshire
@willshSmithery, London
Loft Digital 21.6.16
Strategic Design bridges disciplines and departments, roles and responsibilities.
It seeks to change the factors around a thing, not just the thing itself.
It makes things happen.
CULTURE
thin
gs
people
PROTOTYPE
STRATEGYDESIGN
thin
gs
people
Over a thousand days ago
stars: from nasa.gov
http://nasa.gov
pic: wikipedia.org
http://wikipedia.org
MAN OF STEEL 2013 dir. Zack Snyder
1975 1980 1985 1990 1995 2000 2005 2010 2015 2020
Worldwide admissions
1978 20101990 20021982 1986 1994 1998 2006 2014
1975 1980 1985 1990 1995 2000 2005 2010 2015 2020
Worldwide admissions
1978 20101990 20021982 1986 1994 1998 2006 2014
Superman
1975 1980 1985 1990 1995 2000 2005 2010 2015 2020
Worldwide admissions
1978 20101990 20021982 1986 1994 1998 2006 2014
BatmanSuperman
1975 1980 1985 1990 1995 2000 2005 2010 2015 2020
Worldwide admissions
1978 20101990 20021982 1986 1994 1998 2006 2014
The Schumacher-Clooney near-extinction event
BatmanSuperman
1975 1980 1985 1990 1995 2000 2005 2010 2015 2020
Worldwide admissions
1978 20101990 20021982 1986 1994 1998 2006 2014
SpidermanThe Schumacher-Clooney near-extinction event
BatmanSuperman
1975 1980 1985 1990 1995 2000 2005 2010 2015 2020
Worldwide admissions
1978 20101990 20021982 1986 1994 1998 2006 2014
SpidermanThe Schumacher-Clooney near-extinction event
Iron Man
BatmanSuperman
1975 1980 1985 1990 1995 2000 2005 2010 2015 2020
Worldwide admissions
1978 20101990 20021982 1986 1994 1998 2006 2014
SpidermanThe Schumacher-Clooney near-extinction event
Iron Man
Kenneth Branaghs Thor
BatmanSuperman
1975 1980 1985 1990 1995 2000 2005 2010 2015 2020
Worldwide admissions
1978 20101990 20021982 1986 1994 1998 2006 2014
SpidermanThe Schumacher-Clooney near-extinction event
Iron Man
Kenneth Branaghs Thor
BatmanSuperman
Avengers: Age Of Ultron
1975 1980 1985 1990 1995 2000 2005 2010 2015 2020
Worldwide admissions
1978 20101990 20021982 1986 1994 1998 2006 2014
Man of Steel
watching as a father, not a son
watching as a father, not a son
Me, my ideas, and fools who didnt listen
Me, my ideas, and fools who didnt listen
My child with my instructions
Me, my ideas, and fools who didnt listen
My child with my instructions
A place where my ideas will save everyone
Its a film about parenting
Whos doing the designing?
Whos doing the designing?
Whose future is it anyway?
Who are we?
http://www.digitalartsonline.co.uk
http://www.digitalartsonline.co.uk
Suddenly, here was an entire generation crying out for an evolved version of the things they were consuming as children
Simon Pegg
Suddenly, here was an entire generation crying out for an evolved version of the things they were consuming as children
Simon Pegg
http://simonpegg.net/2015/05/19/big-mouth-strikes-again/
http://simonpegg.net/2015/05/19/big-mouth-strikes-again/
In The Night Kitchen Maurice Sendak
saraelin.com
1975 1980 1985 1990 1995 2000 2005 2010 2015 2020
*Worldwide admissions, calculated using box office adjusted for ticket price inflation
1978 20101990 20021982 1986 1994 1998 2006 2014
Hey, can we get some Superhero films now too..?
Catholic Guilt Batman
Bro-bin Hood
http://joshualaw88.blogspot.co.uk
1975 1980 1985 1990 1995 2000 2005 2010 2015 2020
*Worldwide admissions, calculated using box office adjusted for ticket price inflation
1978 20101990 20021982 1986 1994 1998 2006 2014
These arent films. Theyre franchise wormholes.
DO YOU WANT SPARKLES?
DO YOU WANT SPARKLES?
DO YOU WANT SPARKLES?
DO YOU WANT SPARKLES?
DO YOU WANT SPARKLES?
DO YOU WANT SPARKLES?
Trapped in an ever-repeating present
Trapped in an ever-repeating present
Time for New Stories
inception
interstellar
"I liken it to the blockbusters I grew up with as a kid: edgy, incisive, challenging."
Christopher Nolan
Contains Spoilishes
In Earth's future, a global crop blight and second Dust Bowl are slowly rendering the planet uninhabitable.
Source: Google Description
Professor Brand, a brilliant NASA physicist, is working on plans to save mankind by transporting Earth's population to a new home via a wormhole.
Source: Google Description
But first, Brand must send former NASA pilot Cooper and a team of researchers through the wormhole and across the galaxy to find out which of three planets could be mankind's new home.
Source: Google Description
Weve seen this movie before
Weve seen this movie before
Farmer Scientist
Its a film about parenting
Prof. Brand has a massive equation
Me, my ideas, and fools who didnt listen
Me, my ideas, and fools who didnt listen
My child with my instructions
Me, my ideas, and fools who didnt listen
My child with my instructions
A place where my ideas will save everyone
I thought I was prepared. I knew the theory. Realitys different
Do not go gentle into that good night, Old age should burn and rave at close of day;
Rage, rage against the dying of the light.
Dylan Thomas
Prof. Brand Dr. Mann
Dr. MannsplainingProf. Brand Dr. Mann
Different daughters
Coop would have rather stayed home
We need to think less about being the hero
BREAKING NEWS: Wireframing is not a
superpower
If these guys build a ship
why would they want you on it?
Heres an alternative
How do we design for a future we cant see?
We dont
How do we design for a future we cant see?
How do you design a world of designers?
Different daughters
METADESIGN
METADESIGN
to nurture the emergence of the previously unthinkable through interdisciplinary collaboration
Wikipedia
to nurture the emergence of the previously unthinkable through interdisciplinary collaboration
User-centric design
Participative design
Metadesign
User-centric design
Participative design
Metadesign
You start, Ill finish
User-centric design
Participative design
Metadesign
You start, Ill finish
Lets do it together
User-centric design
Participative design
Metadesign
You start, Ill finish
Lets do it together
Here - off you go
METADESIGN
ProceduralEmergence
Topologies
Synergies
Diagrams
Languaging
Interdisciplinarity
METADESIGN
Procedural
Emergence
Topologies
Synergies
Diagrams
Languaging
Interdisciplinarity
Give people the tools to do things together
people
IAM Barcelona 2016
Metamechanics
Jean Tinguely 1925-1991
http://www.vernissage.tv
http://www.vernissage.tv
http://www.vernissage.tv
http://www.vernissage.tv
http://www.vernissage.tv
if you stare long enough, you see how they work
http://www.vernissage.tv
Stare at it, see how
it works
spotting patterns in repeat behaviour
Mechanics
the behavior of physical bodies when subjected to forces or displacements, and the subsequent effects of the bodies on their environment
Wikipedia
Mechanics:
What happens to things when things happen to them
Mechanics:
What happens to things when things happen to them
What makes the internet go round?
Lets think Small, then big
an aggregation of many individual pieces of content
Content: whats on the cards
Design Fiction Kit: Near Future Laboratory
Design Fiction Kit: Near Future Laboratory
Mechanics: that they are cards
Deal
Shuffle
Order
Stack
Turn
Spread
Rearrange
card Mechanics are about movement
card Mechanics are about movement
https://www.youtube.com/watch?feature=player_embedded&v=9dIQOrVhM5E - Prof. John Wood, TED, on Synergies
The Creative Quartet - Prof. John Wood
https://www.youtube.com/watch?feature=player_embedded&v=9dIQOrVhM5E
https://www.youtube.com/watch?feature=player_embedded&v=9dIQOrVhM5E - Prof. John Wood, TED, on Synergies
The Creative Quartet - Prof. John Wood
https://www.youtube.com/watch?feature=player_embedded&v=9dIQOrVhM5E
https://www.youtube.com/watch?feature=player_embedded&v=9dIQOrVhM5E - Prof. John Wood, TED, on Synergies
The Creative Quartet - Prof. John Wood
1
https://www.youtube.com/watch?feature=player_embedded&v=9dIQOrVhM5E
https://www.youtube.com/watch?feature=player_embedded&v=9dIQOrVhM5E - Prof. John Wood, TED, on Synergies
The Creative Quartet - Prof. John Wood
1
2
https://www.youtube.com/watch?feature=player_embedded&v=9dIQOrVhM5E
https://www.youtube.com/watch?feature=player_embedded&v=9dIQOrVhM5E - Prof. John Wood, TED, on Synergies
The Creative Quartet - Prof. John Wood
1
2
3 45 6
https://www.youtube.com/watch?feature=player_embedded&v=9dIQOrVhM5E
We are currently witnessing a
re-architecture of the web, away from pages and destinations, towards completely personalised experiences built on an aggregation of many individual pieces of content
Paul Adams, Intercom
@padday
an aggregation of many individual pieces of content
an aggregation of many individual pieces of content
Mechanics can be about small things
Lets zoom out
but this year
1994
1995
1996
1997
1998
1999
SLOW
FAST
FAST
SLOW SLOW
FAST
THE GEARBOX
P1 P2 P3 P4 P5
S5
S4
S3
S2
S1
THE GEARBOX
slowFast
slow
Fast
people
SPACE
P1 P2 P3 P4 P5
S5
S4
S3
S2
S1
P1 P2 P3 P4 P5
S5
S4
S3
S2
S1
Long, slow beliefs + Solid, static structures
P1 P2 P3 P4 P5
S5
S4
S3
S2
S1
Long, slow beliefs + Solid, static structures
rapid interactions +
Transient ephemera
P1 P2 P3 P4 P5
S5
S4
S3
S2
S1
P1 P2 P3 P4 P5
S5
S4
S3
S2
S1
The Long, Slow Drift EasT
P1 P2 P3 P4 P5
S5
S4
S3
S2
S1
The Long, Slow Drift EasT
Cronuts for lunch
P1 P2 P3 P4 P5
S5
S4
S3
S2
S1
P1 P2 P3 P4 P5
S5
S4
S3
S2
S1
Fast people influences slow space
P1 P2 P3 P4 P5
S5
S4
S3
S2
S1
Fast people influences slow space
e.g. Action-based Light displays
P1 P2 P3 P4 P5
S5
S4
S3
S2
S1
P1 P2 P3 P4 P5
S5
S4
S3
S2
S1
Fast space influences slow people
P1 P2 P3 P4 P5
S5
S4
S3
S2
S1
Fast space influences slow people
e.g. Prototype Marketing
P1 P2 P3 P4 P5
S5
S4
S3
S2
S1
the relationship between people and things
slowFast
slow
Fast
people
things
Internet Mechanics:
continually moving, always unexpected, often unintended
http://www.vernissage.tv
http://www.vernissage.tv
Internet Mechanics:
continually moving, always unexpected, often unintended
http://www.vernissage.tv
http://www.vernissage.tv
Working out how the internet works
Stare at it, see how
it works?
Stare at it, see how
it works?
We wanna see the patterns
Pattern match that, kids
Pattern match that, kids
People keep getting in the way
http://www.vernissage.tv
http://www.vernissage.tv
People keep getting in the way
http://www.vernissage.tv
http://www.vernissage.tv
In science, when human behaviour enters the equation, things go nonlinear.
Thats why physics is easy and sociology is hard.
@neiltyson
Strategy is dead. design appropriately.
OODA Loops
OODA Loops
OODA Loops
Observe Orient Decide Act
Observe Orient Decide Act
Design WITH the mechanics, not AGAINST them
Design WITH the mechanics, not AGAINST them
thin
gs
thin
gs
people
PEOPLE (population x impact)
thin
gs
people
PEOPLE (population x impact)
THINGS (output x change)thi
ngs
people
Strategic Design in practice
CULTURE
thin
gs
people
PROTOTYPE
STRATEGYDESIGN
PROTOTYPING
PROTOTYPING
CULTURE
CUSTOMER JOURNEY MAPS
https://www.shopify.com/enterprise/87845062-optimizing-the-customer-journey-tips-from-ecommerce-experts
https://www.shopify.com/enterprise/87845062-optimizing-the-customer-journey-tips-from-ecommerce-experts
DESIGN
Origin. - Cone of Plausibility, Charles William Taylor, 1990
STRATEGY
Strategic Design: approach
thin
gs
people0
TEAM QUAL QUANT
SKET
CH
SCAF
FOLD
STR
UC
TUR
E
0
t
p
EACH SPACE IS SELF-CONTAINED
TEAM QUAL QUANT
SKET
CH
SCAF
FOLD
STR
UC
TUR
E
0
t
p
DIFFERENT PROJECTS TAKE DIFFERENT JOURNEYS
TEAM QUAL QUANT
SKET
CH
SCAF
FOLD
STR
UC
TUR
E
0
t
p
TIME IS AN OUTPUT, NOT AN INPUT
TEAM QUAL QUANT
SKET
CH
SCAF
FOLD
STR
UC
TUR
E
0
t
p
IMPROVE
SHARE?OR
TEAM QUAL QUANT
SKET
CH
SCAF
FOLD
STR
UC
TUR
E
0
t
p
IN SUMMARY
DESIGN FOR PEOPLE TO DESIGN
DESIGN FOR THE WAY THINGS REALLY WORK
DESIGN FOR THE WAY THINGS REALLY WORK
DESIGN FOR MANY ANSWERS
TEAM QUAL QUANT
SKET
CH
SCAF
FOLD
STR
UC
TUR
E
0
t
p
[email protected] http://smithery.co
Thank you Questions?
mailto:[email protected]?subject=http://smithery.co