Designing The Future

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  • Designing The FutureThe relationship between people and thingsJohn V Willshire

    @willshSmithery, London

    Loft Digital 21.6.16

  • Strategic Design bridges disciplines and departments, roles and responsibilities.

    It seeks to change the factors around a thing, not just the thing itself.

    It makes things happen.

  • CULTURE

    thin

    gs

    people

    PROTOTYPE

    STRATEGYDESIGN

  • thin

    gs

    people

  • Over a thousand days ago

    stars: from nasa.gov

    http://nasa.gov

  • pic: wikipedia.org

    http://wikipedia.org

  • MAN OF STEEL 2013 dir. Zack Snyder

  • 1975 1980 1985 1990 1995 2000 2005 2010 2015 2020

    Worldwide admissions

    1978 20101990 20021982 1986 1994 1998 2006 2014

  • 1975 1980 1985 1990 1995 2000 2005 2010 2015 2020

    Worldwide admissions

    1978 20101990 20021982 1986 1994 1998 2006 2014

    Superman

  • 1975 1980 1985 1990 1995 2000 2005 2010 2015 2020

    Worldwide admissions

    1978 20101990 20021982 1986 1994 1998 2006 2014

    BatmanSuperman

  • 1975 1980 1985 1990 1995 2000 2005 2010 2015 2020

    Worldwide admissions

    1978 20101990 20021982 1986 1994 1998 2006 2014

    The Schumacher-Clooney near-extinction event

    BatmanSuperman

  • 1975 1980 1985 1990 1995 2000 2005 2010 2015 2020

    Worldwide admissions

    1978 20101990 20021982 1986 1994 1998 2006 2014

    SpidermanThe Schumacher-Clooney near-extinction event

    BatmanSuperman

  • 1975 1980 1985 1990 1995 2000 2005 2010 2015 2020

    Worldwide admissions

    1978 20101990 20021982 1986 1994 1998 2006 2014

    SpidermanThe Schumacher-Clooney near-extinction event

    Iron Man

    BatmanSuperman

  • 1975 1980 1985 1990 1995 2000 2005 2010 2015 2020

    Worldwide admissions

    1978 20101990 20021982 1986 1994 1998 2006 2014

    SpidermanThe Schumacher-Clooney near-extinction event

    Iron Man

    Kenneth Branaghs Thor

    BatmanSuperman

  • 1975 1980 1985 1990 1995 2000 2005 2010 2015 2020

    Worldwide admissions

    1978 20101990 20021982 1986 1994 1998 2006 2014

    SpidermanThe Schumacher-Clooney near-extinction event

    Iron Man

    Kenneth Branaghs Thor

    BatmanSuperman

    Avengers: Age Of Ultron

  • 1975 1980 1985 1990 1995 2000 2005 2010 2015 2020

    Worldwide admissions

    1978 20101990 20021982 1986 1994 1998 2006 2014

    Man of Steel

  • watching as a father, not a son

  • watching as a father, not a son

  • Me, my ideas, and fools who didnt listen

  • Me, my ideas, and fools who didnt listen

    My child with my instructions

  • Me, my ideas, and fools who didnt listen

    My child with my instructions

    A place where my ideas will save everyone

  • Its a film about parenting

  • Whos doing the designing?

  • Whos doing the designing?

    Whose future is it anyway?

  • Who are we?

    http://www.digitalartsonline.co.uk

    http://www.digitalartsonline.co.uk

  • Suddenly, here was an entire generation crying out for an evolved version of the things they were consuming as children

    Simon Pegg

  • Suddenly, here was an entire generation crying out for an evolved version of the things they were consuming as children

    Simon Pegg

  • http://simonpegg.net/2015/05/19/big-mouth-strikes-again/

    http://simonpegg.net/2015/05/19/big-mouth-strikes-again/

  • In The Night Kitchen Maurice Sendak

  • saraelin.com

  • 1975 1980 1985 1990 1995 2000 2005 2010 2015 2020

    *Worldwide admissions, calculated using box office adjusted for ticket price inflation

    1978 20101990 20021982 1986 1994 1998 2006 2014

    Hey, can we get some Superhero films now too..?

  • Catholic Guilt Batman

  • Bro-bin Hood

  • http://joshualaw88.blogspot.co.uk

  • 1975 1980 1985 1990 1995 2000 2005 2010 2015 2020

    *Worldwide admissions, calculated using box office adjusted for ticket price inflation

    1978 20101990 20021982 1986 1994 1998 2006 2014

    These arent films. Theyre franchise wormholes.

  • DO YOU WANT SPARKLES?

  • DO YOU WANT SPARKLES?

  • DO YOU WANT SPARKLES?

  • DO YOU WANT SPARKLES?

  • DO YOU WANT SPARKLES?

  • DO YOU WANT SPARKLES?

  • Trapped in an ever-repeating present

  • Trapped in an ever-repeating present

  • Time for New Stories

  • inception

    interstellar

  • "I liken it to the blockbusters I grew up with as a kid: edgy, incisive, challenging."

    Christopher Nolan

  • Contains Spoilishes

  • In Earth's future, a global crop blight and second Dust Bowl are slowly rendering the planet uninhabitable.

    Source: Google Description

  • Professor Brand, a brilliant NASA physicist, is working on plans to save mankind by transporting Earth's population to a new home via a wormhole.

    Source: Google Description

  • But first, Brand must send former NASA pilot Cooper and a team of researchers through the wormhole and across the galaxy to find out which of three planets could be mankind's new home.

    Source: Google Description

  • Weve seen this movie before

  • Weve seen this movie before

  • Farmer Scientist

  • Its a film about parenting

  • Prof. Brand has a massive equation

  • Me, my ideas, and fools who didnt listen

  • Me, my ideas, and fools who didnt listen

    My child with my instructions

  • Me, my ideas, and fools who didnt listen

    My child with my instructions

    A place where my ideas will save everyone

  • I thought I was prepared. I knew the theory. Realitys different

  • Do not go gentle into that good night, Old age should burn and rave at close of day;

    Rage, rage against the dying of the light.

    Dylan Thomas

  • Prof. Brand Dr. Mann

  • Dr. MannsplainingProf. Brand Dr. Mann

  • Different daughters

  • Coop would have rather stayed home

  • We need to think less about being the hero

  • BREAKING NEWS: Wireframing is not a

    superpower

  • If these guys build a ship

  • why would they want you on it?

  • Heres an alternative

  • How do we design for a future we cant see?

  • We dont

    How do we design for a future we cant see?

  • How do you design a world of designers?

  • Different daughters

  • METADESIGN

  • METADESIGN

    to nurture the emergence of the previously unthinkable through interdisciplinary collaboration

    Wikipedia

  • to nurture the emergence of the previously unthinkable through interdisciplinary collaboration

  • User-centric design

    Participative design

    Metadesign

  • User-centric design

    Participative design

    Metadesign

    You start, Ill finish

  • User-centric design

    Participative design

    Metadesign

    You start, Ill finish

    Lets do it together

  • User-centric design

    Participative design

    Metadesign

    You start, Ill finish

    Lets do it together

    Here - off you go

  • METADESIGN

    ProceduralEmergence

    Topologies

    Synergies

    Diagrams

    Languaging

    Interdisciplinarity

  • METADESIGN

    Procedural

    Emergence

    Topologies

    Synergies

    Diagrams

    Languaging

    Interdisciplinarity

  • Give people the tools to do things together

  • people

  • IAM Barcelona 2016

  • Metamechanics

  • Jean Tinguely 1925-1991

  • http://www.vernissage.tv

    http://www.vernissage.tv

  • http://www.vernissage.tv

    http://www.vernissage.tv

  • http://www.vernissage.tv

    if you stare long enough, you see how they work

    http://www.vernissage.tv

  • Stare at it, see how

    it works

  • spotting patterns in repeat behaviour

  • Mechanics

    the behavior of physical bodies when subjected to forces or displacements, and the subsequent effects of the bodies on their environment

    Wikipedia

  • Mechanics:

    What happens to things when things happen to them

  • Mechanics:

    What happens to things when things happen to them

  • What makes the internet go round?

  • Lets think Small, then big

  • an aggregation of many individual pieces of content

  • Content: whats on the cards

    Design Fiction Kit: Near Future Laboratory

  • Design Fiction Kit: Near Future Laboratory

    Mechanics: that they are cards

  • Deal

    Shuffle

    Order

    Stack

    Turn

    Spread

    Rearrange

  • card Mechanics are about movement

  • card Mechanics are about movement

  • https://www.youtube.com/watch?feature=player_embedded&v=9dIQOrVhM5E - Prof. John Wood, TED, on Synergies

    The Creative Quartet - Prof. John Wood

    https://www.youtube.com/watch?feature=player_embedded&v=9dIQOrVhM5E

  • https://www.youtube.com/watch?feature=player_embedded&v=9dIQOrVhM5E - Prof. John Wood, TED, on Synergies

    The Creative Quartet - Prof. John Wood

    https://www.youtube.com/watch?feature=player_embedded&v=9dIQOrVhM5E

  • https://www.youtube.com/watch?feature=player_embedded&v=9dIQOrVhM5E - Prof. John Wood, TED, on Synergies

    The Creative Quartet - Prof. John Wood

    1

    https://www.youtube.com/watch?feature=player_embedded&v=9dIQOrVhM5E

  • https://www.youtube.com/watch?feature=player_embedded&v=9dIQOrVhM5E - Prof. John Wood, TED, on Synergies

    The Creative Quartet - Prof. John Wood

    1

    2

    https://www.youtube.com/watch?feature=player_embedded&v=9dIQOrVhM5E

  • https://www.youtube.com/watch?feature=player_embedded&v=9dIQOrVhM5E - Prof. John Wood, TED, on Synergies

    The Creative Quartet - Prof. John Wood

    1

    2

    3 45 6

    https://www.youtube.com/watch?feature=player_embedded&v=9dIQOrVhM5E

  • We are currently witnessing a

    re-architecture of the web, away from pages and destinations, towards completely personalised experiences built on an aggregation of many individual pieces of content

    Paul Adams, Intercom

    @padday

  • an aggregation of many individual pieces of content

  • an aggregation of many individual pieces of content

  • Mechanics can be about small things

  • Lets zoom out

  • but this year

  • 1994

    1995

    1996

    1997

    1998

    1999

  • SLOW

    FAST

  • FAST

    SLOW SLOW

    FAST

  • THE GEARBOX

  • P1 P2 P3 P4 P5

    S5

    S4

    S3

    S2

    S1

    THE GEARBOX

    slowFast

    slow

    Fast

    people

    SPACE

  • P1 P2 P3 P4 P5

    S5

    S4

    S3

    S2

    S1

  • P1 P2 P3 P4 P5

    S5

    S4

    S3

    S2

    S1

    Long, slow beliefs + Solid, static structures

  • P1 P2 P3 P4 P5

    S5

    S4

    S3

    S2

    S1

    Long, slow beliefs + Solid, static structures

    rapid interactions +

    Transient ephemera

  • P1 P2 P3 P4 P5

    S5

    S4

    S3

    S2

    S1

  • P1 P2 P3 P4 P5

    S5

    S4

    S3

    S2

    S1

    The Long, Slow Drift EasT

  • P1 P2 P3 P4 P5

    S5

    S4

    S3

    S2

    S1

    The Long, Slow Drift EasT

    Cronuts for lunch

  • P1 P2 P3 P4 P5

    S5

    S4

    S3

    S2

    S1

  • P1 P2 P3 P4 P5

    S5

    S4

    S3

    S2

    S1

    Fast people influences slow space

  • P1 P2 P3 P4 P5

    S5

    S4

    S3

    S2

    S1

    Fast people influences slow space

    e.g. Action-based Light displays

  • P1 P2 P3 P4 P5

    S5

    S4

    S3

    S2

    S1

  • P1 P2 P3 P4 P5

    S5

    S4

    S3

    S2

    S1

    Fast space influences slow people

  • P1 P2 P3 P4 P5

    S5

    S4

    S3

    S2

    S1

    Fast space influences slow people

    e.g. Prototype Marketing

  • P1 P2 P3 P4 P5

    S5

    S4

    S3

    S2

    S1

    the relationship between people and things

    slowFast

    slow

    Fast

    people

    things

  • Internet Mechanics:

    continually moving, always unexpected, often unintended

    http://www.vernissage.tv

    http://www.vernissage.tv

  • Internet Mechanics:

    continually moving, always unexpected, often unintended

    http://www.vernissage.tv

    http://www.vernissage.tv

  • Working out how the internet works

  • Stare at it, see how

    it works?

  • Stare at it, see how

    it works?

  • We wanna see the patterns

  • Pattern match that, kids

  • Pattern match that, kids

  • People keep getting in the way

    http://www.vernissage.tv

    http://www.vernissage.tv

  • People keep getting in the way

    http://www.vernissage.tv

    http://www.vernissage.tv

  • In science, when human behaviour enters the equation, things go nonlinear.

    Thats why physics is easy and sociology is hard.

    @neiltyson

  • Strategy is dead. design appropriately.

  • OODA Loops

  • OODA Loops

  • OODA Loops

    Observe Orient Decide Act

  • Observe Orient Decide Act

  • Design WITH the mechanics, not AGAINST them

  • Design WITH the mechanics, not AGAINST them

  • thin

    gs

  • thin

    gs

    people

  • PEOPLE (population x impact)

    thin

    gs

    people

  • PEOPLE (population x impact)

    THINGS (output x change)thi

    ngs

    people

  • Strategic Design in practice

  • CULTURE

    thin

    gs

    people

    PROTOTYPE

    STRATEGYDESIGN

  • PROTOTYPING

  • PROTOTYPING

  • CULTURE

  • CUSTOMER JOURNEY MAPS

    https://www.shopify.com/enterprise/87845062-optimizing-the-customer-journey-tips-from-ecommerce-experts

    https://www.shopify.com/enterprise/87845062-optimizing-the-customer-journey-tips-from-ecommerce-experts

  • DESIGN

  • Origin. - Cone of Plausibility, Charles William Taylor, 1990

  • STRATEGY

  • Strategic Design: approach

  • thin

    gs

    people0

  • TEAM QUAL QUANT

    SKET

    CH

    SCAF

    FOLD

    STR

    UC

    TUR

    E

    0

    t

    p

  • EACH SPACE IS SELF-CONTAINED

    TEAM QUAL QUANT

    SKET

    CH

    SCAF

    FOLD

    STR

    UC

    TUR

    E

    0

    t

    p

  • DIFFERENT PROJECTS TAKE DIFFERENT JOURNEYS

    TEAM QUAL QUANT

    SKET

    CH

    SCAF

    FOLD

    STR

    UC

    TUR

    E

    0

    t

    p

  • TIME IS AN OUTPUT, NOT AN INPUT

    TEAM QUAL QUANT

    SKET

    CH

    SCAF

    FOLD

    STR

    UC

    TUR

    E

    0

    t

    p

  • IMPROVE

    SHARE?OR

    TEAM QUAL QUANT

    SKET

    CH

    SCAF

    FOLD

    STR

    UC

    TUR

    E

    0

    t

    p

  • IN SUMMARY

  • DESIGN FOR PEOPLE TO DESIGN

  • DESIGN FOR THE WAY THINGS REALLY WORK

  • DESIGN FOR THE WAY THINGS REALLY WORK

  • DESIGN FOR MANY ANSWERS

    TEAM QUAL QUANT

    SKET

    CH

    SCAF

    FOLD

    STR

    UC

    TUR

    E

    0

    t

    p

  • [email protected] http://smithery.co

    Thank you Questions?

    mailto:[email protected]?subject=http://smithery.co