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why are facts not enough? Jennifer Briselli [email protected] | @jbriselli

Design Strategy for Science Communication: Workshop Slides

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Page 1: Design Strategy for Science Communication: Workshop Slides

why are facts not enough?

Jennifer Briselli [email protected] | @jbriselli

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the more things change…

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1923

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2012

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1902

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2006

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2007

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2012

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the more they stay the same.

the more things change…

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human beings are still human.

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“”The saddest aspect of life right now is that science gathers knowledge faster than society gathers wisdom.

Isaac Asimov

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prove scientific consensus, out-reason them all!

more facts! better education! science literacy!

let’s just ignore them… maybe they’ll disappear.

so, the problem with science communication must be…

people are in denial

people are misinformed

people are irrational

the problem is…

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that’s not how it works.

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Denial?

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http://www.desmogblog.com/2012/11/15/why-climate-deniers-have-no-credibility-science-one-pie-chart

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24 reject global warming

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hierarchical

egalitarian

communitarianindividualist

gun control

HPV vaccine

compulsory health measures

evolution

climate change

nuclear power

abortion

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Cultural Cognition of Scientific Consensus

Source: Kahan, Dan M., Jenkins-Smith, Hank and Braman, Donald, Cultural Cognition of Scientific Consensus (February 7, 2010). Journal of Risk Research, Vol. 14, pp. 147-74, 2011

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“Is this a knowledgeable and credible expert on…”

respondents who agree the author is an expert

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Cultural Cognition:

“Individuals form risk perceptions that are congenial to their values.

Cultural cognition shapes individuals’ beliefs about the existence of scientific consensus.”

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Denial? People generally trust science but our perception of scientific expertise is colored by our values.

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Misinformation?

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“How much risk do you think climate change poses?”

perceived risk

science literacy

egalitarian communitarian

hierarchical individualist

Prediction:better informed

more agreementwith consensus

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“How much risk do you think climate change poses?”

perceived risk

science literacy

egalitarian communitarian

hierarchical individualist

Result: for some, better educated

more polarized views opposing consensus

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Misinformation?

People don’t process information in a vacuum; simply providing more, better information doesn’t get people on the same page.

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Irrational?

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“All that stuff I was taught about evolution and embryology and the big bang theory, all that is lies straight from the pit of Hell.”Rep. Paul Broun R-GA & member the House Science Committee

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maybe this is a rhetorical design problem.

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“”Everyone designs who devises courses of action aimed at changing existing situations into preferred ones.

Herbert Simon

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How do you design for people who don’t already agree with you?

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“”Where ever there is design, there is rhetoric.

Kenneth Burke

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design

human-centered

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FACTS

doubt &

controversy

LOGIC

INFORMATION

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hierarchical

egalitarian

communitarianindividualist

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communitarianindividualist

Interference from outsiders limits

personal freedom.

Collective assistance and

welfare structures hold us back.

Freedom and competition lead to

human resourcefulness and

innovation.

People should fend for themselves and leave others alone.

Human interaction and compassion are important.

People have a responsibility to take care of each other.

Collaboration and solidarity make

strong, safe communities.

Everyone should be willing to both help

and depend on others.

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hierarchical

egalitarian

It’s ok to acknowledge and even emphasize

differences.

It’s ok to distribute wealth and duty according to class or

expertise.

Roles should be differentiated in a traditional manner.

Policy and social conventions should support traditional hierarchies and

stability.

Discrimination is harmful.

Everyone deserves equal representation in duty and fair distribution of wealth.

Everyone should have access; non-traditional roles

are ok.

Everyone should be allowed to participate; diversity is

good.

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hierarchical

egalitarian

communitarianindividualist

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hierarchical

individualist

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Hierarchical - Individualist

“Personal ambition is a virtue, not a vice.”

Values:

Risks:

Personal freedom within a traditional social structure

Unrestricted opportunities to compete & pursue private interests

Destabilization of traditional social and family structures

Outsider interference and externally imposed restrictions

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hierarchical

communitarian

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Hierarchical - Communitarian

“What’s good for the goose is good for the gander.”

Values:

Risks:

Strong community values in a traditional social structure

Conventions that support the good of the community over individual needs

Policies that threaten traditional family and social hierarchies

Behaviors that challenge social norms

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egalitarian

individualist

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Egalitarian - Individualist

“Everyone should be free to choose his or her own path.”

Values:

Risks:

Personal freedom & individual rights for everyone in all contexts

Unrestricted opportunities for individuals to compete as desired

Patriarchal social conventions & government oversight

Intrusions or restrictions on personal freedom and choice

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egalitarian

communitarian

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Egalitarian - Communitarian

“One for all and all for one!”

Values:

Risks:

Community stewardship

Equal access & participation for everyone, regardless of class, gender, race, age, or status

Restrictions on participation or access for certain populations

Conventions that reinforce social inequalities or undermine community

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hierarchical

egalitarian

communitarianindividualistmost people

extreme stereotypes

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So how do we use this information? Let’s try it out…

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Part I: Gaining familiarity with the different worldviews and their values

Part II: Applying this knowledge to the communication process

Homework: Try it on your own.. And report back!

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Part I:Gaining familiarity with the different worldviews

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“The good thing about science is that it's true whether or not you believe in it.”

Neil deGrasse Tyson

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“I say to the grownups, if you want to deny evolution and live in your world, that's completely inconsistent with the world we observe, that's fine.  But don't make your kids do it.  Because we need them.  We need scientifically literate voters and taxpayers for the future.  We need engineers that can build stuff and solve problems.”

Bill Nye

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“Science and art belong to the whole world, and before them vanish the barriers of nationality.”

Johann Wolfgang von Goethe

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“Science is the belief in the ignorance of the experts.”

Richard Feynman

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“We can no longer allow America’s dependence on foreign oil to compromise our energy security. Instead, we must invest in inventing new ways to power our cars and our economy. I’ll put my faith in American science and ingenuity any day before I depend on Saudi Arabia.”

John Kerry

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“Science is like a blabbermouth who ruins a movie by telling you how it ends! Well, I say there are some things we don't want to know! Important things!”

Ned Flanders (The Simpsons)

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“We oppose the teaching of...critical thinking skills and similar programs...which have the purpose of challenging the student’s fixed beliefs and undermining parental authority.”

Republican Party of Texas 2012 platform

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“While it is evident that the human right to produce and use energy does not extend to activities that actually endanger the climate of the Earth upon which we all depend, bogus claims about climate dangers should not be used as a justification to further limit the American people’s freedom.”

Ron Paul

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“We should make all forms of energy bear their full costs. Many forms of energy produce side effects, like pollution, that are a cost to society. The producers don’t bear those costs; society does. There has to be a way to level the playing field and cause those forms of energy to bear their true costs.”

George Shultz, Secretary of State (Reagan Admin)

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“The Apostle Paul says in Romans 1 that the Creation itself reflects God’s eternal power and divine nature. Good science searches the order of that Creation; faith informs our response to that data. Bob Inglis tells me that the Energy and Enterprise Initiative will be a place of science that understands man cannot live by data alone, but also by awe, wonder, and action. That’s a good objective.”

Russell Moore, Southern Baptist Theological Seminary

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hierarchical

egalitarian

communitarianindividualist

What about you?

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Exercise:

Which worldview or values would you expect each story to resonate with the most?

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Part II:Applying this to science communication

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case study: vaccination

Why should I? communitarian & egalitarian

Why would I? hierarchical & individualist

Why wouldn’t I? debunking & de-biasing

Will I? choice

metaphor: seat belts

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What resonated most?

“”The part about vaccines being a _________.

I never thought about it that way.

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Exercise:

Identify a scientific topic of your choice. (the field you study, something you are passionate about, a recent article you read, etc.)

Write a brief statement about that topic & its significance for society in… four different versions: one each that appeals specifically to each of the cultural worldviews.

be brief (edit as desired: aim for a few sentences to a paragraph)

use all of your skills (storytelling? cultural cognition? your own knowledge?)

audience = general public (non-technical readers)

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How do we combine multiple framings into a unified message?

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Five canons of classical rhetoric• inventio• dispositio• elocutio• memoria• pronuntiatio

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inventio:

The system or method used for the discovery of arguments in classical rhetoric, which is considered an art of invention and discovery.

Inventio is the central, indispensable canon of rhetoric, and traditionally means a systematic search for arguments.

Inventio comes from the Latin invenire, meaning "to find" or "to come upon.“ The same Latin root later gave us the English word inventor. Invenire is itself derived from the Greek heuriskein, also meaning "to find out" or "discover" (cf. eureka, "I have found it").

Sound familiar?

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search for arguments …

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tablecloth

curtain

pizza

package

cupcake

fridge

screen

mouse

leg

stomach

dancer

nurse

nail

garden

bridge

sand

palm tree

camel

room

pajamas

socks

dog

dinosaur

subway

sandwich

record

sun

sock

television

book

magazine

bag

monkey

adult

train

chocolate

pond

river

jam

engine

bookcase

continent

planet

rocket

star

wallet

children

population

dress

lipstick

bus

sandwich

rectangle

waterfall

horse

seat belt

car

swing

sprinkler

currency

hammer

light bulb

highway

bumper cars

insulation

tree

ocean

bear

bottle

kidney

street

bowl

boot

pillow

knee

shadow

flowers

soil

daisy

fertilizer

weed

weapon

armor

spoon

elbow

watch

eye

skin

toe

frown

foot

lettuce

paper

floor

tractor

elephant

shoe

shoulder

tongue

train

lungs

toenail

child

nose

caravan

__(topic)__ is like (a) ___________ because...

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Exercise: Unify with Metaphor

After exploring as many metaphors as possible for each version of your statement, choose one with potential to serve multiple interpretations (think “seat belt” example). With this metaphor, try to unify for your message into a single piece.

Frame the message so there is room for interpretation

Avoid threatening or alienating a particular worldview

Try to appeal to all four worldviews (incorporate your previous four statements…)

p.s. This is hard! Give it your best shot… it gets easier with practice.

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Homework

Try applying these strategies to your own work and topics you are asked to communicate about, especially when there is some aspect of your message that could be controversial or polarizing.

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EpilogueKahan, Dan M. and Jenkins-Smith, Hank C. and Tarantola, Tor and Silva, Carol L and Braman, Donald, Geoengineering and Climate Change Polarization: Testing a Two-channel Model of Science Communication. Annals of American Academy of Political & Social Sci. (2014, Forthcoming).

From the Abstract:

…the logic of the cultural cognition thesis suggests the potential value of a distinctive two-channel science communication strategy that combines information content (“Channel 1”) with cultural meanings (“Channel 2”) selected to promote open-minded assessment of information across diverse communities…

…we found that making citizens aware of the potential contribution of geoengineering as a supplement to restriction of CO2 emissions helps to offset cultural polarization over the validity of climate-change science…

…we found that subjects exposed to information about geoengineering were slightly more concerned about climate change risks…

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Epilogue

“The key, then, is to clear the science communication environment of the toxin of antagonistic cultural meanings that now envelop the climate change issue. The advent of public discussion of geoengineering, the CCP study implies, can help to achieve this desirable result by seeding public deliberations over climate change with meanings congenial to a wider array of cultural styles.”

Dan Kahan

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We’d love to hear from you:

email: [email protected]

twitter: @jbriselli & @PCRcmu

facebook: /pcrcmu

thank you!

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