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Over five years Khulisa and their partners conducted over 400 performance assessments for PEPFAR using Khulisa’s Performance Assessment Tool, that measured each PEPFAR programme's efficiency, effectiveness and impact.
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K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
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K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
Rapid and Efficient Implementation of a Large-Scale Performance
Evaluation Initiative
for the US Government in South Africa
In: Proper Use of Evaluation to Impact Funders and Society
AEA Annual Meeting, October 17, 2013
Susan J. Griffey, DrPH, BSN, FNP
Social & Scientific Systems, Inc.
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
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K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
Outline
• A little background
• Key points
• What we did and what resulted
• Implications
• How you can apply this
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
A Little Background
Large-Scale Performance Evaluation Initiative
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
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K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
27 Evaluators +
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
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K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
Using Standardized Performance Assessment (PA) Implementation
• Streamlined Performance Assessment (PA) methodology
• Training
• Data collection
• Reporting for the PA and for the portfolio
• Operations and logistics
• Business and administrative processes
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
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K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
Assessed 60 Organizations
• Not-for-profit, NGO
• For profit
• Academic/research institutes
• Partnerships and consortia
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
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K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
On 3 Programmatic Dimensions
• Fiscal management (FM)
• Systems strengthening (SS)
• 1 or more technical program areas [TPA]), each with several sub-areas
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
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K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
at 263 Locations across South Africa…
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
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K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
Over 10 Months
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
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K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
Produced Rapid Performance Results
• Minimal burden on grantees and funders
• Met funder requirements for accountability and compliance
• Able to give clients relevant results
– Rapidly
– In an immediately-useful way
• Value added from portfolio-level results
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
Standardize, Streamline, Automate for Large-Scale Evaluation
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
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K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
Streamlined Performance Assessment (PA) Methodology
• Focused on critical items only
• Time-limited data collection at each organization
– 1 day each at Headquarters and 2 service sites
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
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K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
Streamlined evaluator training and Peer Support
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
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K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
Data CollectionSample Data Collection Worksheet
Availability and awareness ofpolicies, plans, procedures,and regulations
Human CapacityDevelopment & SystemsStrengthening
Organisational Administrationand Fiscal Management
Programme Management,Implementation, andLeadership
Service delivery
Referrals, Linkages,Integration
Excellent
Stro
ng
Som
e im
pro
vem
en
t n
ee
de
d
Imm
edia
te a
tten
tio
n
req
uir
ed
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
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K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
Report Templates
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
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K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
Operational and Logistical
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
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K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
Business and Administrative
Planning/SOW
becomes invoice
Expense Claim =
Reimbursement
Request
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
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K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
Scheduling Software and UNavailability Calendar
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
Findings
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
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K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
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K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
Portfolio: Strong Overall in all 3 Programmatic Dimensions
Technical Program Areas
2.57/3.00
Fiscal Management
2.69/3.00
Systems Strengthening
2.63/3.00
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
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K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
% with STRONG Scores
• Overall, FM much stronger
• SS and TPA were similar: 66% and 64%
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
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K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
We did more with less
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
Implications
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
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K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
Implications
“[The] report has provided [funder program manager] with clear indications as to what were some of the weaknesses with the just-concluded grant and has also provided them with clear guidance and the way forward with the new grant that just started in 2013.”
Funder
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
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K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
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K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
Standardize, Streamline, Automate for Large-Scale Evaluation
Managers with multiple programs of any budget level – large or small
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
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K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
K h u l i s a Management Services (Pty)Ltd Reg No.: 99 09520/07
Contact Us!
Sue Griffey, DrPH, BSN
Vice President and Director, Evaluation Center
Social & Scientific Systems, Inc.
– [email protected] @SueMentors
– www.s-3.com
Mary Pat Selvaggio, MPH, BS, Director for Research and Health
Edna Berhane, MPH, MIA, Associate Director
Khulisa Management Services
– [email protected], [email protected]
– www.khulisa.com