Increasing MTBLSWith New Relic

Jim Stoneham - VP ProductMikhail “Pancakes” Panchenko – Dir Engineering

This document and the information herein (including any information that may be incorporated by reference) is provided for informational purposes only and should not be construed as an offer, commitment, promise or obligation on behalf of New Relic, Inc. (“New Relic”) to sell securities or deliver any product, material, code, functionality, or other feature. Any information provided hereby is proprietary to New Relic and may not be replicated or disclosed without New Relic’s express written permission.

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Dynamic full-stack monitoring for modern teams

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Meatballs Team

Focused on monitoring change

Dynamic environments

Agile / rapid deployment pipelines

DevOps cultures with many hands

on resources

Increasing pace of vulnerabilities /

exploits(AWS / cloud, Docker / containers)

"Gartner believes that more than 80% of all mission-critical IT service outages result from people and process errors and failures, and of

those outages, more than 50% result from a lack of

coordination between change, release and configuration management processes."

New Relic Infrastructure: key data we collect

Highly granular metrics for host CPU, memory,

disk, network, processes

Changes made to packages, files, kernel,

processes, user sessions

Current live state of all resources

Organized like your infrastructure

Define alerting and dashboards using your

existing metadata

Leverage EC2, Automation (Chef, Puppet, etc.), or

custom tags

Everything scales up and down based on

your tags / metadata

Supports cloud, hybrid datacenter / cloud, +

traditional datacenters

Organized like your infrastructure

Increasing MTBLS: some examples

Incident triage and resolution MTTD and MTTR reduction

Fine-grained change monitoring Avoid downtime/incidents

Global search Ops and InfoSec team efficiency

Resource Optimization Save money (esp on AWS)

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Incident triage and resolution

Incident triage and resolution

Incident triage and resolution

Fine-grained change

monitoring

Global search

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Resource optimizatio

n

Health metrics, plus full live state and change history

Beyond your hosts: AWS Service integrations

ELB

CloudFront

RDS

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Full-stack visibility with New Relic

Are my apps available across all regions?

Are my apps available across all regions?

Are my critical transactions performing well?

Are my critical transactions performing well?

Is my supporting infrastructure available?

Al KemnerPrincipal EngineerPlatform as a ServiceGannett

Gannett / USA Today NetworkGannett Co., Inc. is a next-generation media company committed to strengthening communities across our network.• 500+ digital products• 116 brands• 109 local markets• 114 Million unique visitors• Serves 1.8 Billion Monthly User Minutes• Reaches 45% of the US online internet population (age 18+)

Record traffic numbers across platforms

Web Mobile web

- HTTP2- Golang- Nodejs- Couchbase- Docker- Kubernetes

Key technologies

Elections real-time monitoring

Heavy use of filters for dynamic infrastructure

New Relic Infrastructure metrics in Insights

Capabilities ESSENTIALS PROINFRASTRUCTURE KEY FEATURES

Host Health Metrics (CPU, Load, Mem) √ √

Custom Metrics and Events √ √Flexible Alerting √ √

Native AWS EC2 Tag support √ √

Docker Container Monitoring √ √Real-time, searchable inventory √ √

Live-state config-change tracking √ √

Application metrics correlation √ √

Metrics and events available in Insights √ √

Months of data retention 3 13AWS Service Monitoring √

VM

OS / APP / NR

VM

PHYSICAL SERVERS EXAMPLE (PRO)

2 VMs = 2 Hostst2.micro

m3.medium

AWS EC2 example (Pro)2 Cloud Instances = 2 Hosts

$14.40

$5.80

$1.80

$4.28

Pro: $1.80 - $14.40/host per month Essentials: $.90 - $7.20/host per month

SPECIAL PROMO PRICING

OS / APP / NR

OS / APP / NR

OS / APP / NR

PRICING BASED ON SIZE OF COMPUTE RESOURCES

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Integral to the New Relic Digital Intelligence Platform

Thank you.To learn more, attend the training session right after this!See the demo at the showcaseand visit newrelic.com/infrastructure