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Speaker: Francis Barel, Business Development Manager of Middle East & North Africa, PayPal
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© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
From E-commerceto Omni-channelFrancis Barel,
Business Development Manager,
Middle East & North Africa
June 4th, 2014
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
CommerceCommerce
$10 trillion$10 trillion
mobilemobile
OnlineCommerce
$1 trillion$1 trillion
The opportunity
ahead is huge
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
e-commerce is booming in the Middle East, doubling over 6 years
3Source: PayPal Insights Report 2013
2013
11.2 bn
2012
9.0 bn
2011
7.0 bn
2014 2015
15.0 bn12.8 bn
2x growth from 2011 to 2015X2
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary. 4
m-commerce in MENA is expected to represent 20% of the market in 2015
Source: PayPal Insights Report 2013
6x growth from 2011 to 2015X6
0.9 bn
2011
0.5 bn
2014
3.0 bn
1.8 bn
2013
1.3 bn
2012 2015
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
e-commerce in the GCC is also at an all-time high, with travel leading the way
5Source: PayPal Insights Report 2013
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary. 6
5%
15%
80%
15%
25%
60%Cash on Delivery
Payment cards
20152012
Payment methods for e‐commerce in the Middle East
Source: PayPal Insights Report 2013
Cash on Delivery represents a high part of online sales but is not a fatality!
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
People are changing their behavior
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
Will showrooming kill businesses?
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
Reverse Showrooming is actually more common than Showrooming
Source: Harris Poll 2013, Business Insider
46% Showroomers
69% Reverse Showroomers
% Of Americans in 2013
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary. 10
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary. 11
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
PayPal is expanding into new fast-growing markets
12
Russia
Japan
Brazil
ChinaIndia
MENA
56%of PayPal’s Q1,
2014 Revenue is non-US
>1 BillionPeople we don’t
serve yet
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary. 13
Egyptians can now use PayPal !
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
More merchants propose PayPal in the region and to visitors !
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary. 15
We’re making e-commerce easier with bank partners
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary. 16
And soon… the PayPal experience in Arabic
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary. 17
PayPal has unmatched competitive advantages
148m active digital wallets in the Cloud
Deep relationships
& data
Core competency
in risk
Global platform w/t huge
momentum
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
For more information, please contact:
PayPal MENA [email protected]