Embed Size (px)
Citation preview
Culture
#CultureCode
The Ecosystems
Our purpose is to make value clear.
Copyright 2016 Ecosystems 2
Copyright 2016 Ecosystems 3
Value of products and services Value of each otherValue of individual clients
Sales reps
VP of Sales
VP of Marketing
CIO
CTO
CFO
Product Marketer
Field Marketing
Sales Enablement
Sales Operations
Marketing Operations
Sales Management
Fortune 500 and emerging companies
We believe that this is our life's work—not just business.
Copyright 2016 Ecosystems 4
That belief brings an intensity and commitment to how we work.
Copyright 2016 Ecosystems 5
We also believe that WHO you are is more important than WHAT you know.
So WHO are we?
Copyright 2016 Ecosystems 6
7 Eco Qualities
Gritty
Copyright 2016 Ecosystems 7
When one strategy doesn’t work, we look for new,
creative ways to achieve our goals.
Quality #1
Copyright 2016 Ecosystems 8
What is grit?
Continually driving for results, while maintaining a high level of effort and passion
despite repeated failure, adversity, and plateaus in progress.
Results-driven
Copyright 2016 Ecosystems 9
We set ambitious goals. We want to equip you with
the resources, help, and tools you need to achieve results and meet the goals for your account.
Quality #2
Living by RICHES.
Copyright 2016 Ecosystems 10
Our values (“RICHES”) are respect, integrity, courage,
honesty, excellence, and service. We’re looking for
candidates who believe in our values.
Quality #3
Copyright 2016 Ecosystems 11
Respect
We seek out the opinions of others.
We take the time to truly understand the customer needs.
We respond to internal or external requests same-day.
We value each other’s time and take time to appreciate the work each of us does.
Copyright 2016 Ecosystems 12
Integrity
We do what we say.
We are disciplined and follow through on our commitments.
We strive to do what’s right.
Copyright 2016 Ecosystems 13
Courage
We challenge the status quo.
We hold each other accountable.
We stretch in our own professional development.
Copyright 2016 Ecosystems 14
Honesty
We communicate honestly, openly, and effectively.
We conduct candid self-assessments on our performance.
We provide the important information in addition to the requested information.
Copyright 2016 Ecosystems 15
Excellence
We produce superior quality work.
We are proactive and act with urgency to deliver results.
We are empowered, take risks, and learn from our experiences.
We measure success by our results, not our deliverables.
Copyright 2016 Ecosystems 16
Service
We go above and beyond to help our teammates and our customers.
We offer our talents and time to help others in the community.
Curious
Copyright 2016 Ecosystems 17
We ask lots of questions. We want to learn about what
works, what doesn’t work, and what we can be doing
better to constantly improve.
Quality #4
. . . You’ll hear us explore the “5 whys.”
Copyright 2016 Ecosystems 18
The 5 Whys: An iterative interrogative technique used to uncover the root cause of a success or loss, and explore cause-and-effect relationships.
Source: Wikipedia
Why?
The battery is
dead.
Why?
The alternator is
not functioning.
Why?
The alternator
belt has broken.
Why?
The alternator belt
was well beyond
its useful service
life and not
replaced.
Why?
The vehicle was
not maintained
according to the
recommended
service schedule.
Problem: The vehicle will not start.
Obsessed with great service
Copyright 2016 Ecosystems 19
We want every single one of our customers to be a “raving fan” of
our service. We will do whatever it takes to make sure our
customers have what they need to be successful.
Quality #5
Passionate
Copyright 2016 Ecosystems 20
We work with several of the best companies in the world. We are
passionate about the level of service we provide, our dedication
to our work, and our commitment to each other.
Quality #6
Copyright 2015 Ecosystems 21
join ushttp://bit.ly/1G7N7MM
