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CIARA C. HENDERSON1505 West Tharpe St Apt#3323, Tallahassee FL 32303 | 352-226-4084 | [email protected]
Bachelors of Science in Information Technology, Florida State University, Tallahassee FL December 2014
Associates of Arts in General Education, Tallahassee Community College, Tallahassee FL May 2012Computer SkillsLanguages·Familiar with HTML, CSS, C++ and JavaScriptSoftware·Database: MYSQL
·Platform: Microsoft Windows XP/Windows 7 and Mac OS XApplications·Microsoft Office: Word, PowerPoint and Excel
Experience
Parking Attendant & Garage Greeter, Disability Parking Program Florida State University Human Resources, Tallahassee FL· Explained the program to new patrons· Provided customer service to patrons to ensure needs were metClarified and answered any of the patrons questions
September 2014-November 2014 September 2013-November 2013
Intern, Tallahassee Memorial Healthcare, Tallahassee FL· Created Standard Operations Procedures and Template for Field
Technician to record tasks· Collaborated with colleagues on a detailed executive summary for
knowledge base planning.· Provided printer maintenance assistance modifying spreadsheets for
monthly maintenanceCollaborated with field technician to provide troubleshooting, documenting and resolution
May 2014-August 2014
Volunteer Experience
Lutheran Social Services, Tallahassee FL· Coordinated with sponsor for group project· Refurbished computersReplace hard drives, memory, dvd drives
May 2014-August 2014
Woodville Library, Tallahassee FL· Taught participants how to email· Taught participants how to create a word documentTaught participants how to use a search engine
July 2013
iSchool Student Judicial Board, Tallahassee FL· Listened to student grade appeal· Listened to professor argumentCollaborated with colleagues on decisions to either accept or deny appeal
May 2014-August 2014
Campus Involvement
Sigma Alpha Lambda, National Honor Society July 2014
Science Technology Engineering and Mathematics August 2012
International Student Organization August 2011
Florida Georgia Louis Stokes Alliance for Minority Participation August 2010
