Quick Tips for Effective Email CommunicationPRODUCTIVE WORKSPACE

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SHREYAS KULKARNI

Why effective communication?• Clear exchange of information

• No ambiguity in expected results

• Save time and effort

• Get desired results faster

Email CommunicationScenarios

• Asking information via email

• Assigning work via email

• Providing a response via email

When asking for information• Be specific when you ask for any information. Be clear

as to what exact information is needed and if in any specific format.

• Enlist your questions in a numbered bullet list. This will help others to focus on one question at a time and provide precise answers and you can refer to item by a number.

• Be specific about deadline when you must have the answer.

• Be specific as to who is responsible for providing answer in case email is being sent to several people .

When assigning any work• When assigning any work be specific as to who is

responsible for carrying out the task. Do not leave ambiguity as far as possible.

• Be specific as to what exactly needs to be done. Do not assume that the next person will always understand what exactly is expected to be done.

• Be specific as to when exactly work must be complete.

When providing response• Provide response in a way that is easy to follow for all

recipients.

• Provide a response in a way that can be reused. Next person will really appreciate you when you send a response that need little editing if it needs to be forwarded to others.

• Provide information in a way so that next person does not have to spend lot of time understanding your response.

Thank you