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MOHAMED MOUSTAFA

PERSONAL INFORMATION

Name: Mohamed Moustafa Hassanain

Date of Birth: 23rd Jan.1989.

Place of Birth: Cairo- Egypt.

Nationality: Egyptian.

Marital status: Single.

Languages: English - Arabic.

Mobile: +971569334401 / +971553748536

E-mail: mohamedmoustafa.h1@gmail.com

Driving Licence: Dubai - UAE.

Visa status: Resident.

CAREER OBJECTIVE

To secure a challenging and responsible position where I can utilize my strong Legal

background, Public Relations skills and customer’s service experience, I am interested in

joining a reputable organization and providing legal support as well as re-assess the legal

dossiers of the firm.

WORK SUMMARY Legal & Business Development Officer MAH Advocates & Legal Consultants 2016 – Present (Dubai _ UAE)

Responsibilities:

Researching organizations and individuals online (especially on social media) to

identify new leads and potential new markets.

Drive recruitment process and training & Legal firm development.

Planning and overseeing new marketing initiatives.

Attending conferences, meetings, and industry events.

Preparing PowerPoint presentations and lawyer’s displays.

Contacting clients to inform them about new developments in the law firm.

Developing quotes and proposals.

Monitoring team attendance and performance.

Supervise and motivate staff.

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Customer’s Services Auditor RTA (Dubai Airports) – Department of Business development 2015 – 2016(Dubai _UAE) Responsibilities:

Audit all facility agreements and contracts.

Audit all the Communication with all clients, staff, and vendor.

Audit on the customer service agents tasks and performance.

Assist with special projects.

Daily working with Civil Aviation Dep. and Terminals Operations meetings regarding

the arrival passengers to Dubai.

Organizing the RTA services to Dubai Airports.

Reporting to RTA management the daily audit reports / personnel when required.

Investigation Team Leader RTA – Department of Franchising& Enforcement 2014 – 2015(Dubai _UAE) Responsibilities:

Delegating tasks.

Follow up the inspector’s reports, smuggling cases, accidents and any legal

irregularities.

Follow up and further investigation with employees.

Handling complaints (from both staff and customers).

Monitoring the investigation team attendance and performance.

Assisting the team by performing the investigation tasks with them.

Helping with training and development.

Reporting to senior management the daily reports / personnel when required.

Investigator RTA – Department of Legal Affairs 2013– 2014 (Dubai _UAE) Responsibilities:

Receiving all the complaints from the customer service department via J.D Edward

system.

Reviewing the complaints and the comments from all relevant sources.

Studying the case and collecting more details from customers and employees.

Follow up and further investigation with employees.

Managing all aspects related to the investigation by utilizing concepts learned during

the training on Investigation skills.

Completing paperwork (yes, there’s always admin to do).

Making the relevant decision referenced to the company’s legal list.

Sending reports including all the details and information about the case and the

decisions for my direct super visor.

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Legal Advisor Tariq Al Sirkal Advocates 2012– 2013(Dubai _UAE) Responsibilities:

Follow up the court hearings (and doing the preparation beforehand).

Drawing up contracts and other legal documents.

Negotiating (not all cases will end up in court).

Explaining the law and giving general legal advice.

Settling disputes and supervising any agreements.

Researching and gathering evidence.

Analysing legal documents.

Legal and Collection Officer Consulting Group for Accounting & Auditing 2011 - 2012 (Cairo _ Egypt) Responsibilities:

Study the appropriate law and provide expert legal advice.

Follow up the Dequincy customers before any legal action.

Make certain the client receives the benefit of all their rights under the law.

Not do anything which might jeopardize the client's interest.

Conduct the client's case so that it will be decided on the merits.

Render the highest fidelity toward the rights of the client.

Protect the client's confidentiality.

Obey the law and adhere to professional ethics.

Lawyer Scientific Establishment for Trading Legal Department 2010 - 2011 (Cairo _ Egypt) Responsibilities:

Attending court hearings (and doing the preparation beforehand).

Drawing up contracts and other legal documents.

Negotiating (not all cases will end up in court).

Explaining the law and giving general legal advice.

Settling disputes and supervising any agreements.

Researching and gathering evidence.

Analysing legal documents.

Event's Organiser& Open Water Diver Cairo University & American University in Cairo& PADI 2007_2010 (Cairo _ Egypt)

I worked as an event's organizer in different universities.

Conferences, Parties, Meetings, Education class, Graduations parties, Open days,

Annual festivals.

Certificated Diver in PADI for open water diving.

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PERSONAL STRENGTHS

I'm a self-motivated, hardworking, success oriented & highly organised person with the ability to

prioritize, plan & achieve goals.

I have effective interpersonal communication skills and I am enjoying working with people with

the ability to easily establish relationships based on trust & respect.

I perform well under pressure and have the ability to execute all expected goals & responsibilities

with outmost honesty & integrity and take pride in excelling at my work.

I'm a quick learner, team player & I can easily adjust myself to changes and new situations.

SKILLS

Computer: Microsoft Office (Word, Excel, Power Point, Outlook), Internet.

Other: CRM (Customers Relation Management), UAE Courts& Public Prosecution systems,

Dispatcher 8 system And J.D Edward system

TRAINING COURSES& CERTIFICATES

Arab Political Diplomatic from Arab States League.

Criminal Law in Court Mania model from Cairo University (B)

Merit from Cairo University in Women's Rights.

Events Organise Certificate from Cairo University& American University.

Egyptian Bar Association member.

Experience Certificate from Scientific Establishment for. Trading.

Experience Certificate from Consulting Group for Accounting & Auditing.

Investigation Skills from RTA Legal Department.

Merit from Dubai Taxi Corporation for the excellent coordination.

Merit from RTA Legal Affairs for the Excellent Investigation in the accidents and

customers complaints.

Merit from Dubai Government for handling Dubai Event’s.

Merit from Dubai Taxi Corporation for the Customer Services handling.

QUALIFICATIONS

Bachelor degree in law2011 Cairo University (Cairo –Egypt)

Thank you for taking the time to review my resume. I would

welcome the opportunity to discuss how my work experience and

skills would qualify me to be a member of your company.

REFERENCES – AVAILABLE ON REQUEST