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Is Generational Bias Poisoning Your Company Culture?

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Insight from our June 28, 2016 #ICMIchat

© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177

Q: What are some common negative stereotypes about

millennials?

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Negative Bias Towards Millennials

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Q: What are some common negative stereotypes about baby

boomers?

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Negative Bias Towards Baby Boomers

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Q: How does generational bias impact team productivity &

morale?

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The Impact of Generational Bias

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Q: What are some ways managers can be proactive & prevent generational bias at work?

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Preventing Generational Bias

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Q: What’s the best way to embrace generational differences for the good of the organization?

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Embracing Generational Differences

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Q: What are the things that truly motivate employees, regardless of

generation?

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Finding Common Ground: Employee Motivation

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Join us Next Time!

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Check out our forum for full recaps & info on future chats:

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