HMSHOST-SKY HARBOR HIRING HMSHost is having open interviews and hiring for immediate openings tomorrow from 11am-1pm for Starbucks Baristas and Shift Lead positions. We offer competitive pay, full-time schedules, excellent benefits, free uniforms and more…

IMMEDIATE INTERVIEWS – HIRES WHEN: Wednesday 24 June 2015 TIME: 11AM – 1PM WHERE: Terminal #4, Level 1 @ the Starbucks (look for HMSHOST Sign) NOTE: Must be able to pass a felony background check to get the required airport badge. Go here to see what they requirements are – DON'T ASSUME...KNOW! http://skyharbor.com/about/securitybadging.html

SHUTTLE BUS If you are a card carrying UMOM Camper, don’t look at the map as you will be driven in the Official Tour Bus with deluxe air conditioning…You will be able to set back and study your study guide…Seating is limited to festival seating (first come – first rides). The tour bus will depart the UMOM Main lobby on WED (24 June 2015) at 10:00 AM…*Round trip seating is available at no additional cost or charge -with never a need to tip the driver.

Jump start getting hired - apply online at www.hmshost.com

THEY ARE OUT OF NEW JOB BOOKS! WHAT YOU GONNA DO? MISSED ALL THE GOOD JOBS POSTED TODAY

The UJS on LinkedIn is the only entry and re-entry job board filled with real jobs, Insider INTEL, New methodologies to getting re-started in the Phoenix Metro Labor Market…check it out… https://www.linkedin.com/groups/Auntie-Sue-Uncle-Bobs-USED-4550443

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MISSED ALL THE GOOD JOBS POSTED TODAY?

Wait…there is no need to ever be without the newest job book because they are all e-books and they are posted on an archival website where you can go back and re-read all the many tips and methods that will help us go back to work…http://www.slideshare.net/fredgwest1999

Dress to get hired here means that you wear clean clothes, a recent bath/shower as this employer is more concerned with your skills, abilities, availability, your motivation to work for them @ the airport than how well you look in a power suit or how killer your resume is.

You need to bite the bullet on this if you want this job and really “GO OLD SCHOOL” after you apply online, get yourself spruced up in your best Clean Casual Clothes (Trim any facial hair or shave…they are nice people but, they are old school too) and go over to the interview and introduce yourself while asking

them to pull your application. If you impress them with your personality, availability and your motivation, they will. You need to go over there with you “A” Game or do not waste the trip! The reason why you may want to take the time can be found at www.hmshost.com TIPSTER: Availability is a new issue here because the airport is a 24/7 operation and some actual opening may require shift work and they will question your ability to get to/from the airport. UMOM Campers have the advantage but, you must put it into play and introduce the fact that you live less than 10 MINUTES away from the Sky Harbor’s new Sky Rail terminal with the light rail (it runs almost 24/7).

The story which started all the hiring… Three years ago next month, we started to hit the HMSHOST Hiring Events and with that first group we took ten players. Nine of the ten were professional kitchen people and one was a young kid who claimed to have about three months of fast and furious Food Experience – although, I wouldn’t have sworn that to be true. The young kid had never flown in an airplane (local Greyhound Travel kid) and so he had never been to an airport either. We were at

Terminal Three that has the First World War Biplane hanging from the ceiling. The plane blew him away and walking through the terminal, he looked like a kid who had just discovered Christmas and ice cream at the same time. He just couldn’t believe that the plane was real and that people really flew it. At the Interview, the gang of nine pros did UMOM proud and presented, showcased their skills and years of experience when they were asked: “Why do you want to work for us at the airport?” To a person the HMSHOST Recruiters said: “Thank you very much, we will let you know…”

Then our young kid with questionable experience was asked and his answer reflected that sense of animation and excitement that was so different from the gang of nine. He went on to say: “WORK for you at the airport???? Why wouldn’t I want to work for you at the airport because this is the most exciting place that I have ever seen…You know they have a WW1 Airplane hanging from the ceiling! And so many interesting people…I have never seen so many people and it’s interesting to think about where they are going…you know I love working with people…I am kind of a people person and

where could I ever get such a chance to work with them all?” He claimed that he didn’t but, I know he did get so carried away that he said “I am almost willing to pay you to let me work here!”

Instead of thank you very much, he alone heard those golden words: “You are hired!” It was there that we understood that it was motivation, excitement and interest that gets you hired here because they are not looking for the Iron Chef…they will train you the cooking skills but, they can’t train you to like people.

Insider Tipster: Here are normal questions that get asked at Barista and Starbuck Interviews…

• Why Starbucks? • What made you want to work for this company? • What are your plans on staying in the area for the next couple years? • How did you make a bad work situation better? • Describe a challenging situation you have faced at a previous job, and how you resolved it. • If a customer was buying a cake, what 3 items would you recommend they buy with the cake? • What is your weakness? • Be prepared to talk about a time you helped rectify a mistake. You may get a question like: "When did you make a mistake and how did you fix it?" You can always pause, and if you genuinely don't know how to answer a question you can ask to come back to the question. • Tell me about yourself. • Why do you feel that you would be a good fit for the team? • Tell me about a time when you had to go above and beyond. • Tell me about a time when you failed to meet a job expectation-what happened, how you overcame that, and what it looked like later when you met that expectation. • Describe a time when you had to make a decision without guidance. • When you've started up previous jobs, what did you do to make sure you were successful? Tell me about a time you were put in a position where you felt that a manager's assignment was unfair. What actions did you take? What was the outcome?

Aspen Dental's Free Day of Service for Veterans Thousands of veterans will receive free dental care on Saturday, June 27, when dentists and teams at over 300 Aspen Dental-branded practices in 31 states volunteer their time and talents for what is expected to be the largest single day oral health initiative for veterans. Veterans can to find a participating location and schedule an appointment by calling (480) 630-2084. =======================================

2402E Camelback Rd. Ste 101, Phoenix, AZ 85016

Please apply online by visiting: www.cakecareers.com

Now hiring - line cooks and prep cooks Our Success comes from adding the right "ingredients," which are amazing people who foster an environment of collaboration and fun. (We stress the fun!) Come and see why people all over the world are drawn to The Cheesecake Factory. WATCH THE VIDEO HERE: http://ww3.cakecareers.com/cheesecakecc/ THIS IS A VIRTUAL WALK THROUGH BY STATION…STUDY THIS CLOSELY …TAKE NOTES! THE APPLICATION STARTS HERE: http://www.thecheesecakefactory.com/careers/careerOpportunities/restaurantHourly/restaurantHourlyCareers

Online Application is not Mobile Device Compatible CHECK OUT OUR FREE STUDY GUDE HERE: http://www.slideshare.net/fredgwest1999/z-cooking-up-a-new-future

Line Cook at Cheesecake Factory - Accepted Offer Interview Details – The interview process was very quick. It was during a mass hire. I filled my application and didn't know there was a current interview process so I figured I might as well wait. i waited about an hour and I was called to speak with the Executive Kitchen Manager, at the time I didn't know what his position was, and he asked me some questions like what I expected at the cheesecake factory and whether I wanted to do pizzas (previous experience) . Eventually I got hired on the spot. Interview Questions

• What type of dressings do you know? • What makes someone a great chef?

================================================================ Line Cook Interview - No Offer The process took 1 day Interview: The person doing the interviews was only looking for employees for the front of the house, I know this because I spent an hour watching her and everyone that came in for a server position got interviewed on the spot, whereas all the back of house employees had their applications thrown in a pile and were told "we'll call you in 24 hours, if you don't hear from us, that means your application was passed up. I could tell that she didn't know what she was doing when she told me "you don't have enough experience as a line cook, when I have seven years as a line cook, and two as a kitchen manager.* Interview Questions:

• Have you ever worked as a line cook before? NOTE: * Here is a case where he opened the interview with his years of experience including being a Kitchen Manager - this is where the interview went sidewayz...This was a case of extent disconnect with the interview as to why he was downgrading himself to an entry level job...creating the question of "What is wrong with him?" The rest of the interview, without him knowing, was trying to determine the answer to that question. He failed to ease their fears and he lost his shot. Had he downplayed his management experience and had pumped up his kitchen skills and then matched them up with what they were looking for. His conversation was too much him bragging about his great skills and not enough with what the employer needed. There should be a lesion here.

BARISTA We are currently seeking service minded staff that are passionate about food, pastries and fun!! Must love loud music and people. We are looking for personality and a hardworking attitude. Come join a team that knows how to have fun at work and

provide exceptional service. These staff positions focus on cash ringing and customer service… LOOKING FOR SERVICE BACKGROUNDS AND THOSE WHO ARE PASSIONATE ABOUT FOOD, PASTRIES AND FUN, FOR OUR CONCEPT LGO GROCERY IN THE BILTMORE/ARCADIA AREA. This location focuses on providing amazing food and service, as well as being a retail destination that focuses on gifts, wine and baked goods. BETTER KNOW WHO THEY ARE. BETTER KNOW WHAT MAKES THEM SPECIAL. IF YOU REALLY WANT TO GET THIS JOB – GO PREPARED!

http://www.lagrandeorangegrocery.com/the-grocery While you are there, check out the menu: http://www.lagrandeorangegrocery.com/menu Apply to this position in person ANY DAY between 2-4 PM at LGO Grocery (4410 N. 40th Street)

Be prepared to interview with one of our managers. We will only consider career minded candidates who have prior experience in sales and/or service and who understand how to intuit a guests needs. 4410 N. 40th St. Phoenix, AZ 85018 ==================================================================

Locations Near 85008 We have 30 locations near the 85008 zip code you entered… Note: La Boulange locations and Starbucks locations serving alcohol are denoted with an asterisk. You must be at least 21 years of age to serve alcohol. -PHOENIX, Arizona (STARBUCKS COFFEE COMPANY - 2828 N. 44TH STREET) - 0 miles -PHOENIX, Arizona (STARBUCKS COFFEE COMPANY - 4340 E INDIAN SCHOOL RD #3) - 2.19 miles -SCOTTSDALE, Arizona (STARBUCKS COFFEE COMPANY - 2785 N. SCOTTSDALE RD) - 4.06 miles -SCOTTSDALE, Arizona (STARBUCKS COFFEE COMPANY - 7014 E. CAMELBACK ROAD, #600) - 4.31 miles

-SCOTTSDALE, Arizona (STARBUCKS COFFEE COMPANY - 3300 N. HAYDEN ROAD STE 1) - 4.31 miles -SCOTTSDALE, Arizona (STARBUCKS COFFEE COMPANY - 4032 N. SCOTTSDALE ROAD) - 4.31 miles -PHOENIX, Arizona (STARBUCKS COFFEE COMPANY - 2425 EAST CAMELBACK ROAD; #101) - 4.66 miles -Phoenix, Arizona (1832 E. Thomas Road) - 4.66 miles -PHOENIX, Arizona (STARBUCKS COFFEE COMPANY - 2802 EAST INDIAN SCHOOL ROAD) - 4.66 miles -PHOENIX, Arizona (STARBUCKS COFFEE COMPANY - 1601 E. BETHANY HOME ROAD) - 4.66 miles -PHOENIX, Arizona (STARBUCKS COFFEE COMPANY - 1641 EAST CAMELBACK ROAD) - 4.66 miles -PHOENIX, Arizona (STARBUCKS COFFEE COMPANY - 3165 EAST LINCOLN) - 4.66 miles -PHOENIX, Arizona (STARBUCKS COFFEE COMPANY - 3175 E. THOMAS ROAD #101) - 4.66 miles -TEMPE, Arizona (STARBUCKS COFFEE COMPANY - 871 W. UNIVERSITY DR.) - 4.71 miles -TEMPE, Arizona (STARBUCKS COFFEE COMPANY - 420 SOUTH MILL AVE) - 4.71 miles -tempe, Arizona (1350 W. Broadway) - 4.71 miles -TEMPE, Arizona (STARBUCKS COFFEE COMPANY - 1717 SOUTH RURAL ROAD) - 4.71 miles -TEMPE, Arizona (STARBUCKS COFFEE COMPANY - 1158 W. WASHINGTON ST. #108) - 4.71 miles -TEMPE, Arizona (STARBUCKS COFFEE COMPANY - 555 N. SCOTTSDALE RD STE 109) - 4.71 miles -TEMPE, Arizona (STARBUCKS COFFEE COMPANY - 1926 N. SCOTTSDALE RD.) - 4.71 miles -PHOENIX, Arizona (STARBUCKS COFFEE COMPANY - 530 EAST MCDOWELL #109) - 4.9 miles -PHOENIX, Arizona (STARBUCKS COFFEE COMPANY - 455 NORTH 3RD STREET) - 4.9 miles -PHOENIX, Arizona (STARBUCKS COFFEE COMPANY - 5557 N. 7TH STREET) - 5.07 miles -PHOENIX, Arizona (STARBUCKS COFFEE COMPANY - 50 W. JEFFERSON STREET) - 5.35 miles -PHOENIX, Arizona (STARBUCKS COFFEE COMPANY - 650 E. OSBORN ROAD) - 5.47 miles -SCOTTSDALE, Arizona (STARBUCKS COFFEE COMPANY - 7001 NORTH SCOTTSDALE RD #101) - 5miles -PHOENIX, Arizona (STARBUCKS COFFEE COMPANY - 701 WEST MCDOWELL ROAD) - 6.03 miles -TEMPE, Arizona (STARBUCKS COFFEE COMPANY - 5000 ARIZONA MILLS CIRCLE #391) - 6.04 miles -TEMPE, Arizona (STARBUCKS COFFEE COMPANY - 4455 LAKESHORE DRIVE) - 6.04 miles -TEMPE, Arizona (STARBUCKS COFFEE COMPANY - 3223 S. MCCLINTOCK DRIVE #101) - 6.04 miles

CAN APPLY FOR ONLY UP TO FOUR LOCATIONS…. https://wfa.kronostm.com/index.jsp?seq=home&applicationName=StarbucksNonReqExt&locale=en_US

WANT TO REALLY GO TO WORK… Do like all of other successful applicants – go over at a unbusy time (like 10 am – noon or 2 – 4 pm) and introduce yourself…if certified and/or experienced, start your conversation at that point…show them a copy of your certification… Those who had the courage to do this are the baristas who have gotten hired…those who filled out applications… waited…waited and you know some didn’t get called at all!

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Line/Prep Cook - Scottsdale Fashion Square-192589 Have a high school diploma, or equivalent (preferred) •Minimum of 1 year experience in food service/hospitality desired, but not required •Must enjoy and be able to succeed in a fast-paced work environment •Ability to work a flexible schedule based on department and store needs •Food handler's card may be required

according to local and or state regulations. Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. https://nordstrom.taleo.net/careersection/2/jobdetail.ftl NOTE: This job description is beyond worthless to helping you...PLEASE!!! I know that they said that they are not requiring experience and I know you are jumping at the bits to cut-n-paste your killer resume and be done with this application. Just saying that if you do...you wasted your time and efforts and will be older than old Uncle Bob before you get called. No experience does not mean that they are not looking for skills. You get one shot to impress them and cutting-N-pasting your killer resume will not do it. You are gone need to flush out your hard and soft skillsets and drop them into this application to make the cut. You need to go visit you old BFF of your job

search...ONET ONLINE...it will make the difference between "we want you to come in for an interview" and "thanks for applying..." ONETNET 6 PAGE JOB DESCRIPTION: 35-2012.00 Cooks, Institution and Cafeteria http://www.onetonline.org/find/match/3/35-2012.00?s=cook =================================================================

Dishwasher - Scottsdale Fashion Square-190163 We are looking for talented dishwashers to contribute top tier performances in the food and beverage arena. Our operations are fast paced, high quality and customer service focused. Have a high school diploma, or equivalent (preferred) •Task and detail oriented •Must enjoy and be able to succeed in a fast-paced work environment •Ability to work a flexible schedule based on department and store need •Food handler's card may be required according to local and or state regulations. https://nordstrom.taleo.net/careersection/2/jobdetail.ftl

35-9021.00 Dishwashers http://www.onetonline.org/find/match/1/35-9021.00?s=dishwasher ================================================================ Loss Prevention Service Ambassador - Last Chance Phoenix-195181 1919 E Camelback Rd. Phoenix, AZ 85016 Working at the Rack is a team sport, and as a member of our service ambassador team, you’ll… •Greet customers and help them find the areas of the store they’re looking for •Help maintain a safe environment and respond to emergency situations •Be aware of merchandise items at risk for theft and support inventory control efforts of the store.

You own this if you… •Have a high school diploma or equivalent, as well as solid verbal and people skills •Keep a calm head when dealing with customer concerns and are skilled at resolving conflict proactively •Are all about accountability, initiative and having a high level of ownership •Embrace working a flexible schedule, which can include nights and weekends and is based on store needs. •Meet any local licensing requirements (AZ DPS CARD GUARD) https://nordstrom.taleo.net/careersection/2/jobdetail.ftl

This is a home-based position

World Travel Consultant

We are seeking experienced World Travel Consultants to assist our members with planning their vacation travel while building strong relationships and delivering excellent experiences. Whether you are an experienced agent or a sales-driven people person who loves to travel, you’ll enjoy helping people fulfill their dream vacation while being rewarded for sales and earning a great income!

• Ability to demonstrate successful sales background • Outgoing personality with expertise at developing relationships • Driven and goal oriented; focused on success • Knowledge of hotels, airlines, cruise ships, etc. to make the best travel

recommendations • Call center sales experience preferred • Passion for the travel industry • Working knowledge of Windows based computer applications and internet

proficiency • Excellent verbal/written communication, time management and

organizational skills • Key core competencies include: Collaboration and teamwork, initiative and

accountability • Pre-employment background check and drug testing are required

https://rew31.ultipro.com/AAA1000/JobBoard/ListJobs.aspx

FEDERAL WAGES FOR ECPERIENCE FRAMERS

CALL David @ 623-340-6001 We are hiring experienced framers with a minimum of 3 years’ experience.

The average pay is $18-$23 per hour. Government Project is beginning July 15th and runs until February 16, 2016. =============================================================

C.D.S. Framing, Inc. 1717 West Lincoln Street, Phoenix, AZ 85007 Looking for experienced drywall framer and hangers - all work is for commercial projects in the Phoenix

metropolitan area. Reliable transportation necessary. Work is full-time and for possible long-term employment. Hourly wages are paid depending on experience. EMAIL WORK HISTORY TO: jill@cdsframing.com Wait 30 minutes then call 602-716-0632 to get appointment time. NOTE: Before you call educate yourself about who they are, what they do and if you really want to impress them, know what makes them special. If they don’t answer, leave message of name, level of experience and a direct number (where you pick up and say “HELLO”). They will call you once and if you do not call back in an hour, they will call the next person on their list and they will get the job because they picked up. Why one hour? The employer assumes that you really want the job and if you don’t return the call immediately, they figure you got another job or that you really weren’t interested to start with. Keep your phone open and with you. --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Originally, CDS stood for “Complete Drywall Systems”. Although that description is still true, we believe that “Customer Driven Service” describes our company mission best. We focus on quality by utilizing our experience coupled with the most advanced industry methods and materials available to deliver on-schedule work at a competitive price. CDS stands apart from the competition because of our people. CDS project managers and foreman have extensive and unique experiences that add value to our company, our customers, and our projects. On average, CDS foreman bring over 20 years of commercial building experience to their jobsites. Expertise in structural - non-structural steel stud framing

Offering sign on bonuses up to $500 CALLING ALL EXPERIENCED ROOFERS American Solar & Roofing is a growing roofing company and is looking for Roofers with at least 1 year of experience. Must have reliable transportation and tools. Apply in person Monday- Friday from 6:00 am - 3:00 pm at 1230 W 23rd Street Tempe, AZ 85282. We conduct onsite interviews.

NOTE: If you currently working call (480) 994-1440 to make other arrangements or time(s). We are currently offering sign on bonuses up to $500.00 (depending on experience). Bonus is available after completing probation period and acceptable review. Employee must be employed with the company and in good standing to receive bonus. ================================================================

ARE YOU A HOUSE FRAMER? WANT BETTER? LOOK HERE! We teach the skills to be on the high rises in less than 3 months. Join us for the best pay and benefits in Phoenix. **START WITHIN A WEEK - APPLICATIONS REVIEWED - IF YOUR APPLICATION IS ACCEPTED YOU WILL THEN BE CONTACTED TO SET UP AN INTERVIEW**

Must possess the following: • 6 months +concrete laborer/carpentry experience • Read Blueprints • Ability to read a measuring tape • Knowledge of power and hand tools • Possess your own personal tools • Must be safety conscience • Have reliable transportation to and from jobsite • Prior leadership experience helpful • Must possess good communication skills • Ability to work as a team player, have a positive attitude and be motivated • Math, computer skills and plan reading ability a plus • LAYOUT TALENT we teach CAD and Revit Total Station

To Apply In Person: Monday - Friday 9AM-3PM @ Suntec Concrete, 2221 W. Shangri-La Rd. Phoenix, AZ 85029 (23rd Ave 2 Blocks North of Peoria) ============================================================== Need to start right away? Call John @ 602-568-5711

Small concrete company needs Concrete labors The work is hard, the pay is fair. No druggies. You will be tested as we do work in the jails. You must have your own transportation. ===============================================================

YA! THIS WAS A REAL AD AND YOU THOUGHT THAT YOU BOSS WAS HARD? Concrete Formsetters Crew leader - $30-35 per hr. Real men only. You probably don't have what it takes to earn this much money, but if you do we have a job for you! If you lie about your skills to get the job, which you probably will to get a taste of a real paycheck, everyone here will sniff you out in a matter of hours and send you packing, so please don't waste your time. ========================================================= We left the address (contact info) off on purpose…we like ya too much!

From the desk of Walt U. Thinkimeant Ph.D.

LOOKING FOR JOBS IN ALL THE WRONG PLACES… We have talked that eight out of ten job seekers get it wrong. As I said it is a mine field with ancient believes and notions that linger on even though the labor (job seeking) market has drastically changed in the past year or so. Much of the misinformation comes from it being out of date or that the person who is giving you the secrets of success have not been out looking for work in the year or so. Don’t blame them but, do not trust your employment future on what they tell you. We talked about the myth of the one-size-fits-all, killer resume and that its once might power to move heaven and earth to get you a job has waned to the point that it costs eight out of ten people a job. This myth was always over stated and promoted by people who usually made a living at making them or from people who spent a fortune in purchasing one. As the old man said, “you can’t ride a dead horse into town and the one-size-fits-all resume can’t get you hired anymore. OK! If you are the Iron Chef or some corporate type…yea…you still need this mighty beast…as it still welds magical powers in boardrooms across the world. But, then again, if you are reading this then we can assume you ain’t a corporate warrior. Most entry level jobs require an application and many times these are filled out after you have been interviewed and/or hired. Here a resume is a loss leader and can (if you have a killer resume) work against you to the point of you not getting a job. In many occupations a killer resume leads to comment like “you are over qualified for this job”…”you wouldn’t like this job!”…or the worse “…and you applied for this job why?” This is due to the snob factor and/or the related issue of the intimidation factor. If your killer resume is better than the person interviewing you has or worse yet, the person interviewing you doesn’t have a resume; you are not connecting on the peer level and more importantly, it just cost you that job.

THE FIVE URBAN MYTHS OF TELEMARKETING The lure of telemarketing is easy to understand…it is an easy job to get and the hours are flexible but, this is a job that comes with a battery of downsides. The biggest downside is that these are hard jobs which are not for the shy or those who personalize rejection. They are easy to get but, they are very difficult for you to keep because the jobs tend to be commission or draw against commission or require that you set “x” number of appointments or make “x” number of sales per day/week to keep your job. This is hard feat to do in good times but, in economic bad times, it becomes almost impossible. The end result for 95 out of 100 (US DEPT of LABOR) people employed in this industry is unemployment. Unemployment this time becomes harder as you were excited about a company wanting to hire you, you started to breathe the fresh air of employment and start making plans and commitments that you will not (in the end) be able to keep. The excitement of being hired and having a job gives way (quickly) to desperation, pressure put on you to meet unrealistic goals and going home every night wondering if you will have a job tomorrow. In the end you are far worse off than you were before you were hired because you may have rented a new apartment, bought a used car or made promises to your family about how your fortune was turning around. Within (usually mere weeks) you have gone from the top of the world to being in a far worse pace with new bills that you can no longer pay or having to return the car, leaving the new apartment and disappointing your loved ones. then understand why the job was so easy to get. The business plan for this industry’s success lies in their ability to bring you in, chew you up and spite you out. If your salary was a draw against commission then, you may owe them money and you will now have to deal with new bill collectors bothering you. This is an industry that you must be knowledgeable of the many myths and urban legends that they use to lure you in. This knowledge can at least help you better select a

company, if you still think that you can be one of the 5 out of 100 that are successful. We have collected a series of these to better prepare you to do employment battle and maybe, a fair chance.

TELEMARKETING MYTHS MYTH # ONE: ANYONE CAN DO THIS JOB. The truth is that anyone who can talk and read a script can get hired. This does not mean that anyone can do this job. The job is very difficult and requires great cold calling and communication skills. Not everyone has the ability to call a total stranger and convince them that they need whatever you are selling. Not many people can successful deal with constant reject, anger and rudeness without taking to heart. An old salesman once told me that you have to believe in your product. He said that if you believe in what you are selling, you have a passion for the product/service and would buy the

product yourself (or has); there is nothing you cannot sell. So the bottom line is that that most people are not in the position of selling products/services that they love, trust and use and this is (in part) why the failure rate is so high. MYTH # TWO: THE JOB WAS ADVERTISED AS CUSTOMER SERVICE. Any time you are calling people or receiving calls where you are selling a product/service this is telemarketing. A long time ago, employers found that when they ran an ad for telemarketers, no one would respond. Out of desperation and their sense of marketing, they found that when the relabeled the job as customer service, account representative or even appointment setter, they would get a big response. Today, the seasoned job seeker has learned that the employers use this trick and avoid the job category all together. This is a shame because real customer service job are many times a stepping stone to a good career with a large company. The real CSR jobs get lost in the sea of phony CSR advertisements. Real CSR jobs do not usually involve any sales or sales is a minor component of the job which usually amounts to upgrading services already have. The vast majorities of real CSR jobs are inbound (where they call you) and deal with you getting information from them, dealing with problems or addressing concerns about existing accounts or taking orders (including dispatching). If you see CSR jobs that promise you a vast, kingly salary of thousands of dollars.

MYTH # THREE: IT’S APPOINMENT SETTING – THAT’S AN EASY GIG! Appointment setting is the worse of the lot because you do all of the hard selling to get a client interested and then have to turn the sale over to a sales rep who might (usually) not feel a need to share their commission with you. Think about it and you will see what a terrible job this really is. You make the cold call to convince a total stranger that they need to make an appointment with your sales rep to buy a product/service that they do not need. People who are successful doing appointment setting are natural sales people with a rare talent that most of us do not have. Here is a sample: {Ring…Ring} Mr. Jones? How are you Mr. Jones? If you were to get hit by a bus, would your family be protected? How would they survive? I would like to introduce you to _______(to remain unnamed) insurance and I was wondering if I could schedule an appoint with our Family Security Expert to ensure that your family is well covered?” This is a real script for a real insurance company here in the valley. Can you imagine getting a call like that at suppertime? How would you feel about them interrupting your family’s dinner with this call? Thought so! See why this is such a terrible job. The problem here is that job seekers confuse (many times by design of the employer’s ad) this job with reservation agent/clerk. Again, if you are calling then you are an appointment setter and if they are calling you to schedule an appointment then you are an office clerk, receptionist (or in smaller companies you might be both). MYTH # 4: THEY ARE OFFERING ME A SALARY NOT COMMISSION. The reality of that salary is that it is tied into you generating more income to the company than they are paying you. This can be a draw against commission which means that they pay you a set salary (per hour/per month) but, it means that you have to generate enough commission (not sales) to cover the draw (salary). If you do not make the paid amount, you must repay them the difference. This is a terrible way to work as you cannot predict the commission you will receive because you cannot count on how much you will sell on any given week. Even if they are paying you $10/HR. as a salary like a regular job, you have to understand that you must meet a certain quota of sales or appointments

scheduled per day or per week. If you don’t meet your quota more than once, they then let you go. Most people are let go after 2-3 weeks because they were not making their quota (sales/appointments). MYTH # FIVE: THEY SAY THAT I CAN MAKE UP TO $5,000 PER MONTH Any sales manager worth their salt is a salary optimist. Remember a good sales manager was even a better sales person. They became a sales manager due to their ability to look you in the eye (without blinking) and tell you that you can make up to $5,000 per month in salary. They are not lying in a technical sense as they told you that you could earn “UP TO” that amount. I will tell you that you could earn “UP TO $1 MILION” and be just as truthful. “Up to means” that it might be possible to earn that much but; they didn’t say that you would. Did they? The reality is that you could make down to ZERO if you do not make enough sales. People including ourselves have a terrible habit of hearing what we want to and forgetting the rest. The truth is that if you could earn $5,000 per month that easy…you wouldn’t be reading this. The reality of what you will earn and being able to build a life or raise a family with these jobs on a steady (monthly) basis cannot be calculated nor done by the average person. ================================================================= RAY OF HOPE BROUGHT TO YOU BY THE USED JOB SHACK… There is a ray of hope in this depressing issue of the Used Job Shack and it comes from the fact that the same skill sets and abilities that are needed to be a telemarketer qualifies you for REAL Customer Service Representative (CSR) jobs that are not sales, pay REAL salaries at descent wages ($12-18/HR. plus) and that are an entry job into a real career with a major company.

Inbound Customer Service and Sales Representative (498420BR) TEMPE, Arizona (AZ) - 8440 S HARDY DR STE100, TEMPE, AZ 85284 REQUIREMENTS: • High school degree or equivalent education • Customer service experience • Sales skills • Proficiency using a computer (internet, Windows environment) • Must be friendly and polite with a professional work ethic and outstanding communication skills • Drug test and criminal history background checks conducted • Since our customers contact us for a variety of great reasons when it’s convenient for them, we are looking for associates who are flexible to work in different job functions and work shifts, will have great attendance, and can sometimes work extra hours. APPLY HERE: http://jobs.sears.com/ ===============================================================

Phoenix-based Neutron Industries is part of a corporate family that started with State Chemical Solutions, incorporated in Cleveland, Ohio in 1911 If you have a clear speaking voice, are self-motivated, enthusiastic and have a goal-focused attitude we want to talk to you!

OPENINGS FOR NEW BUSINESS DEVELOPMENT ASSOCIATE /SALES ACCOUNT MANAGERS Initial new customer contact to include sales product presentations too small to medium sized businesses. You will be responsible to build an account book of repeat buying customers, not only servicing them with existing product needs but also building market share

within the customer by introducing new product solutions to them. In the business marketplace from our Phoenix Call Center you will open, sell and service our product line nationwide. You will have full account management responsibility as you develop your account base with a 75% repeat account potential. Develop, build and retain customer account base through consistent achievement of monthly sales quotas and supporting aggressive marketing promotions to increase market share. http://www.neutronindustries.com/careers/ ================================================================

So Many Careers You may know State Farm® is a top insurance company. We hire strong employees to help us lead the pack in insurance and financial services.

NOW HIRING FOR CAREERS Employment Process Summary To apply for any job opening at State Farm, you need to complete an online application. The first step is to register. From there, just complete the required fields on the application. Everything you need to know is on our How to Apply page. https://careers.statefarm.com/employee/emp-how-to-apply.asp

HR Interview If you're contacted by Human Resources for an interview, this may be a phone or face-to-face conversation. Be prepared for the recruiter to ask you questions with regard to your skills and experience. It's also an opportunity for you to discover more about State Farm and the position you applied for.

Testing For some positions, general testing may also be part of the HR Screening process. If applicable, your Human Resources contact will provide all the information you need to help you feel informed and prepared throughout the process. Pre-employment assessments you may be required to complete are the State Farm screening batteries (SFsb) and SkilTrak batteries or Language Proficiency Assessment. https://careers.statefarm.com/pdf/SFsb-SkilTrak.pdf https://careers.statefarm.com/pdf/LPA.pdf

Hiring Manager Interview If selected, an interview with the hiring manager comes next. This is a face-to-face, competency-based interview designed to gauge how well your skills and experience fit the job opportunity. You’ll also learn more about specific job responsibilities and the actual working environment.

Additional Interviews The hiring manager may include other management in your initial interview, or you may be invited back to meet with others from the business function. Contingent Job Offer If selected, you’ll receive a contingent job offer. Pending successful results from a background check and drug test, your offer will be confirmed in writing. Confirmed Job Offer Your job offer will confirm the position, location, salary, start date, and reporting manager.

Welcome to State Farm Website Once your job offer is confirmed and accepted, you’ll be given access to a special website just for new employees. It’s designed to provide the information new employees want to know, and to help take the stress out of your first day on the job. The Welcome website is a place where new employees can: •Find out what to wear, what to bring, and all that first day kind of stuff. •Learn more about benefits, pay, time off, and other employee programs. •Check out videos featuring State Farm employees and Company CEO Ed Rust Jr. =================================================================== Gateway Operations Center 444 North 44th St. Phoenix, AZ 85008 Papago Buttes Operations Center 1500 North Priest Drive, Tempe, AZ 85281 Tempe Operations Center 2700 South Sunland Drive, Tempe, AZ 85281

CUSTOMER RESPONSE CENTER (CRC) 3:39 As an extension of the agent's office, CRC is staffed 24/7 with professional, well-trained employees who provide a personal touch with things like initiating newly reported claims, taking premium payments and resetting statefarm.com® passwords. https://careers.statefarm.com/employee/emp-customer-service.asp There’s no such thing as “normal” business hours. https://careers.statefarm.com/employee/emp-customer-service.asp

================================================================= Here’s What Employees or Associates Say about the Job “It is an exciting and ever-changing environment where you are always getting trained on how to do things better.” “Every day at the CRC is fun because it never actually feels like you’re coming to work. The people are great and the atmosphere is so inviting.” “Every customer that you work with is unique and sometimes challenging” You must meet their needs in a way that satisfies both the customer and State Farm policies.” “We alternate between very busy times and very slow times; the continual change of work levels can be challenging.” “You feel important when you have been called upon to help out in a crisis situation, such as a hurricane, Sept. 11th, or an earthquake; however, this can be stressful.” “The CRC is a structured environment, you always know exactly when to be at work, have meetings, and take breaks.” “I enjoy talking to policyholders from all over the country and assisting them when they need us the most. It makes me feel good knowing that I am able to help them when their agent is unavailable.”

CURRENT OPENINGS – CHANGES DAILY! Please Note: Successful candidates selected for this position will receive a job offer stating that continued employment as a State Farm Express Customer Associate is contingent upon meeting the requirements necessary to obtain appropriate state(s) mandated licenses. This includes successfully completing all applicable licensing exam(s), and background checks required of various state(s). Failure to do so may result in termination… STATE FARM RECOMMENDS THAT YOU DO THIS BEFORE YOU APPLY: To learn more about CCC-Service, log on to www.statefarm.com • Click on Careers, • Click on Become an Employee, Learn More, • Click on So Many Careers, • Click on Claims, • Watch the Customer Service Video (on the right side of the page) APPLY HERE: https://careers.statefarm.com/ =================================================================

54308: Claim Associate-ILR # of Positions: 30. Location may include one of the following: Gateway Operations Center - 444 N. 44th Street, Phoenix, AZ 85008 Discovery Operations Center - 2118 E. Elliot Road, Tempe, AZ 85283 https://careers.statefarm.com/ External starting salary $13.40 per hour - There is a 6 month promotional and 12-month lateral incumbency period which begins after training is completed. The mandatory Training Period begins on the start date of August 3, 2015. The schedule for the training period differs from the 20 hour assigned PT schedule. Training will be 30 hours per week, Monday thru Friday. You will be expected to be present for every day of training... You will be assigned a Part-time shift of 20 hours per week (4 days at 5 hours per day). We are only looking for candidates who are willing to work the shifts as assigned which may include weekends and holidays. Schedules are likely to change in the future and flexibility to shift scheduling is desired. This is a 24-hour operation, requiring employees to work various shifts, nights, weekends, and holidays. *

Part-time work schedules are 20 hours per week and may include weekends and holiday shifts. These positions offer part-time employee benefits and a paid-time off bank. For more information about our company, careers and Total Rewards, visit www.statefarm.com/careers You can also learn more about what to expect from our employment process here: http://www.statefarm.com/careers/emp_process.asp ============================================================

KEY HERE IS FULL DISCLOSURE WITH AN EMPHASIS UPON THE CIRCUMSTANCES The employer understands that there is a big difference between “I stole to feed my babies” versus “”I didn’t really steal that big screen TV…It was the Super Bowl and I borrowed it…If my truck hadn’t broke down, I would have brought it back…!” Also, the employer is more concerned in who you are instead of who you were. They want to know that you learned more from the experience than just not get caught again. They are interested and weigh heavily what you have done, what you have achieved and how far you are removed from the person who was in trouble. This is your mission, your job and the better you showcase your transformation, the easier it will be for them to hire you. If you have not turned your life around or feel uncomfortable discussing this, these jobs are not for you and save yourself some grief and don’t apply. It’s on you! They do not owe you. You owe it to yourself but, that is a difference conversation... ==============================================================

Interview Questions • Tell me a little more about yourself • Give a time where you had to persuade a peer or a coworker to have something go your way. What was the situation and how was the outcome? • Tell me about a time you had to multitask between tasks in a pressure environment. What was the situation and how did you overcome it? • Tell me about a time you went above and beyond for a customer. What was the situation and what was the outcome? • Give me a time when you and your coworkers couldn't agree on a project. What was the situation and how did you overcome it?

Claims Representative Interview - I applied online and the process took 2 weeks Interview Details – Applied via their website. Within 3 days, I received an e-mail asking me to complete assessments. These tests included data entry, typing, personality, and logic testing. If you pass those, you are called by a recruiter to schedule a phone interview. The phone interview is prompt, and took an hour. They ask scenario based questions... Tell me a time when, how you handled it and the result. If you do well in the interview process, they will propose an offer on the spot. There is no 1:1 interview that is face to face. Then they use a company called Hire Right to perform back ground checks, drug screening, etc. Start date is 2 months after phone interview (in my case). The also expect you to be able to handle a very strict schedule (they plan out your day from beginning to end) and you need to be flexible with times of the day for work schedule as it varies. If you miss any tasks requested by hire right through email and don’t respond or do what they ask, your offer is voided. I haven't started yet to provide office info. It is a cubical setting. Interview Question – None of the questions were really difficult. you just have to have scenarios ready and be ready to give the situation, how you handled it and the result. Some questions were: • Tell me a time you disagreed with a boss and how you handled it. • Tell me a time you worked as part of a team and they weren't pulling their weight and how you handled it, etc. =================================================================== CRC Representative Interview I applied online and the process took 2 weeks Interview Details – 1. Filled out app online 2. Signed disclosure 3. Received testing material 4. Received competitive score email. 5. HR rep Called to schedule phone interview. Had interview and received job offer the same day. I am currently in the drug screen/drug test part of it now.

LOOK THE PART I suggested that candidates for jobs think about their attire and behavior in job interviews the same way. The casting analogy might sound a little entertainment industry-centric to some of you, but stick with me. Though I have worked in the entertainment industry my entire career, and both hire for the industry and give advice to others on how to get hired in it, my advice applies to any job hunt and actually goes beyond your outward appearance and behavior once you land the interview. When you are looking for a job, every aspect of every contact you have with a potential employer communicates who you are as a candidate and whether you are right for the opening. Yes, there could be educational requirements for the position, but sometimes they are very broad and, beyond that, there is always the question of “fit.” As a hiring executive, I always want to choose someone who is “right” for the job.

So, what does that mean for you as the job candidate? If you are looking for a receptionist job, think about what the ideal receptionist would be for the places where you are applying. Beyond tailoring your resume to highlight experience the duties of the job, such retail and server jobs, use your cover letter to actually tell a story about you that makes you seem like the perfect candidate. In your letter, mention that you were voted “most likely to start a conversation with a total stranger” in high school, or that your college debate team coach told you repeatedly that even though you made good arguments for your side in matches, smiling throughout those arguments was effecting the team’s ranking. Tell me that you were always chosen to check VIP alumni in for events at your school because the organizers knew that no matter what the situation, you would handle it tactfully. Even when you had to turn people away, they walked away smiling. And then, once you are going in for an interview (of course, I’m going to want to have you in for an interview after hearing about your alumni event experience), dress professionally and conscientiously, be friendly and confident, make eye contact, smile, convey ease… You want me picturing you at my company’s receptionist desk, in this case, or in a cubicle in the finance department, or sitting outside the marketing executive’s office. As I concluded that first blog post on my site back at the beginning, I’m not saying you have to wear glasses to get the job as the librarian… but it can’t hurt. ================================================================== Summary Report for: 43-4051.00 - Customer Service Representatives http://www.onetonline.org/link/summary/43-4051.00 Even though many of these companies in today’s book have good job descriptions, the employment grail (bottom line expert) authority is the Department of Labor. Each of these companies has a computer (software) that is the gate keeper and you will need ONET to beat it! =================================================================

http://careers.bankofamerica.com/search-jobs.aspx?c=united-states&r=us

LOOKING FOR WORK?

LOOK NO FURTHER…JOBS THAT DO BECOME CAREERS… GO HERE TO LEARN ABOUT THE OPPORTUNITIES: http://careers.bankofamerica.com/search-jobs.aspx?c=united-states&r=us

THEY HIRE 16 YEAR-OLDS… How much experience does a 16 year old have? You may be over qualified because they are looking for (about) six months of dealing with the public and good money handling skills (can you count money…remember you always count twice…)

How not to be over qualified? Go over to the branch and introduce yourself 10-11AM or 2-4PM Mon-Friday. Explain to them that you living in the neighborhood and thought that you would come over to introduce yourself because you have applied for a teller position with their branch and…you were wondering if anyone would have a few minutes to talk to you about this position and/or other career options with the bank. ================================================================

HOW I GOT MY JOB @ BANK OF AMERICA… TELLER - APPLIED ONLINE AND THE PROCESS TOOK 2 MONTHS Interview Details – I had a long experience so I hope this helps someone!

I was originally contacted for a phone interview mid-May and during the phone interview I was scheduled for an interview with the banking center manager. I attended my interview no more than 3 days later and it was a typical one on one interview. She asked me a few questions, Tell me about yourself, Tell me about a situation where you fixed a problem for a customer, customer service questions. A few days later I was contacted by the background screening investigator but I missed the call on that Friday. I never returned the call because I was busy at work. The very next day I received an email saying I didn't get the job. The next Monday I got an email from my recruiter asking me to interview at a different location. I set that interview and finally spoke to the investigator and she said sometimes the recruiters pressure them to get them done quickly. All they needed was to confirm a year I started a previous job because I put in the wrong year. So I interview at the other location; this is the beginning of June now. They needed two tellers so I was pretty confident I was going to get it. It was just two of the managers interviewing me. And my screening came back satisfactory. Few days later I got the email saying I didn't get the job. I was sad but not giving up, so I emailed my recruiter letting her know I was still very interested in working with Bank of America. A few weeks later, I received an email from her asking me to interview the next day. I went in for a one on one interview and it went great. It was the best interview I've ever had. She asked me customer service questions and questions about my previous managers. I also had to role play two scenarios. The first was she was making a deposit into her checking and I had to convince her to open a savings. The second one she was wanting a bank statement for her sick brothers’ account but he was in the hospital. She didn't tell me their policies on this so I really had to wing it. If you have customer service experiences just do your best, make eye contact and you'll do fine. At the end of the interview she took me on a tour and introduced me to everyone working. My interview was at 10 and I got the phone call saying they wanted to extend an offer around 5. I'm so excited and my best advice so anyone who truly wants to work for Bank of America, look at their careers page and get familiar with career paths and products and services, don't give up and really express to your recruiter so they know you're serious about working there. Good luck!