CURRICULUM VITAE

Heleen van Aarde

NAME: Helena Catharina van Aarde (Heleen)

NEé: le Roux

ID NUMBER: 550117 0013 082

SEX: Female

DATE OF BIRTH: 17 January 1955

PLACE OF BIRTH: Pretoria - South Africa

DRIVER'S LICENCE: (08) First Issued: 29-09-78

RESIDENTIAL ADDRESS: 8 Birch Street

Newlands

CAPE TOWN, 7700

POSTAL ADDRESS: 8 Birch Street

Newlands

CAPE TOWN, 7700

LANDLINE : 021 761 5331

MOBILE PHONE: 082 9034322

MARITAL STATUS: Divorced

DEPENDANTS: Non

PERSONAL PARTICULARS

QUALIFICATION: Matric SCHOOL: Pietersburg High School 1972: Pietersburg SUBJECTS: Afrikaans

English Mathematics History Biology Instrumental Music

HIGHEST QUALIFICATION COURSE INSTITUTION DURATION Preliminary Theory Instrumental Music UNISA 1966 Violin Practical Grade IV Instrumental Music UNISA 1967 Final Piano Practical Grade VIII Instrumental Music UNISA 1967 Indigenous Law I UNISA 1994 Socio-Cultural Anthropology III UNISA 1995 African Politics II UNISA 1995 Project Management UNIVERSITY PTA 1995

EDUCATION

NAME COURSE INSTITUTION DURATION

Basic FOCUS (C0102) Database INFOPLAN 08/09/86-9/09/86

Advanced FOCUS (C0103) Database INFOPLAN 10/09/86-2/09/86

Total FBS (8716) Financial Control INFOPLAN 10/08/87-20/08/87

Information Centre IT INFOPLAN 25/01/88-29/01/88

DTM Salary System Financial INFOPLAN 29/02/88-04/03/88

LAN Introduction LAN user JOFFE Training 31/10/89-31/10/89

Novell Supervisor LAN Admin JOFFE Training 13/11/89-15/11/89

Tetrach 2 System Analyst System Analyses Whitehead Morris 19/02/90-23/02/90

WordPerfect 5.1 Word Processing INFOPLAN 23/04/90-25/04/90

WordPerfect 5.1 Advanced Word Processing INFOPLAN 25/02/91-27/02/91

Barefoot Engineer Technical Whitehead Morris 08/05/92-09/05/92

Harvard Graphics Graphical Processing INFOPLAN 07/09/92-09/09/92

Supporting & Managing Windows Windows Whitehead Morris 11/03/93-12/03/93

Graphical Processing INFOPLAN 28/06/93-29/06/93

WordPerfect 6.0 Word Processing INFOPLAN 30/08/93-30/08/93

Windows Academy Optimising & Configuration Whitehead Morris 08/02/94-09/02/94

Help Desk/Problem Management Problem Management DST 18/04/94-19/04/94 Novell 3-4 Upgrade Novell 4 Administration CENTERA 1996 International Certificate IT Service Management FOSTER & MELLIAR 1997 - 98

(Information Systems Examination Board (ISEB) under the auspices of the British Computer Society & National Computing Centre)

OTHER QUALIFICATIONS

NAME COURSE INSTITUTION DURATION Positive Self-assertion Personal Development ARMSCOR 01/08/93-03/08/93 Management by Effective People Skills Personal Development ARMSCOR 08/09/94-10/09/94 Management Development MDP diploma UNISA SBL June 97 - Jul 98 (School of Business Leadership)

Labour Relations Training Discipline & Grievance Management NECSA 20-23 March 2002 Advanced Labour Relations Conciliation & Facilitation Skills DIKHO 5-8 May 2009 Labour Law: Law of Evidence

TECHNICAL QUALIFICATIONS

NAME & ADDRESS EMPLOYER PERIOD JOB TITLE & TASKS SELF EMPLOYED 2000-2014 Executive PA (Senior), Travelling Companion,

Communication & liaison: CCMA, Bargaining Councils: Hospitality Sector, Motor Industry Bargaining Council, SSBC, PSCBC; Financial Administration

ARMSCOR 17/10/98 - 31/03/2000 Senior IT Service Manager, responsible for Change

Control & Configuration Management, Chairman of both Committees and founder of Decision Register to keep record of reasons for decisions made.

16/10/89- 16/10/1997 End User Consultant/LAN Administrator

LAN Administrator for all Networks First & Second Line support

Software Specialist support for Windows & Microsoft Software, Controls & Manage e-mail facility Corporate-wide.

Supports software in Cape Town offices

Presentation & documentation User Training Integration, testing & evaluation new Software Project Management & Formal Project

Documentation

Project Manager Novell 4 Implementation Manager Change Control & Configuration

Management of all components within the IT Infrastructure.

NICSYS COMPUTERS Pretoria 1987 - 15/10/1989 End User Support/ Consultant / External Client

Coordinator: Hardware and software Sales User Training

Basic Workshop Engineer: PC Hardware Maintenance

SA DEFENCE (N TVL COMMAND) 1985 - 1987 Authority Officer Terminal Room (Mainframe) DEPT DEFENCE 1974 - 1985 Senior Admin Officer

JOB HISTORY

YEAR DETAILS 1992 Recommended as a team member of Information Technology for the Chairman's Award for

Excellent Group Performance. 1995 One of Five Finalists: ARMSCOR Top Female Performer of the Year 1996 Performer of the Year Award (ARMSCOR Information Technology)

ACHIEVEMENTS