CULTURETHE SEI WAY

A LOOK AT CULTURE FROM INSIDESERVICE EXPRESS, INC.

THERE ARE A FEW THINGS WE SHOULD CLEAR UP:

Service Express, Inc.is not a Chinese

delivery restaurant

Service Express, Inc.is not the name of the

local dry cleaner down the street

Service Express, Inc.is not an off-brand

version of thatpopular package

delivery and logistics company

before we dive in....

SERVICE EXPRESS, INC. IS SEI

& WE DO THINGSTHE SEI WAY

unique culture.THE SEI WAY IS HOW WE IDENTIFY OUR

heart

WE THINKCULTURE IS

THE OFA COMPANY.

SO LET’S WEAR OUR HEART ON OUR SLEEVE.

BEHOLD CULTURE:

THE SEI WAY

HOW ABOUT WE START WITH A VISION STATEMENT THAT SAYS NOTHING ABOUT THE SERVICE

BUT INSTEAD IS ABOUT THE PEOPLE WHO MAKE US WHO

WE ARE!

we actually provide...

To work with ouremployees to help them

achieve theirpersonal, professional,

& financial goals.

AT SEI OUR VISION IS:

Find great people,help them grow their passion,treat them well & they will take care of each other and ourcustomers.

simply stated:

WE STARTED WITH TWO THINGS IN MIND

2. Worry about the rest later

1. Create a great place for people

to work

THINGS STARTED TO TAKE SHAPE WHEN WE DEFINED OUR VALUES

we value:Employees with goals so BIG they challenge us tobe better

“Failing Forward”(i.e. it is only amistake if you don’t learn from it!)

That there ismore to life than work

The individual strengths thatevery person brings to our team

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3

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AND MOST IMPORTANTLY

WE VALUEOUR PEOPLE!

every day!

THEIR COMMITMENT MAKES US WHO WE ARE AND WE WANT TO MAKE SURE THEY KNOW THEY ARE APPRECIATED

RESULTS-ORIENTED& PEOPLE-FOCUSED

so we found a way to be....

And while we have shared a lot ofwarm fuzzies so far, we think it is only fair to point out we believe what gets

measured gets done.

WE ADHERE TO STRICTPOLICES INCLUDING:

Consider our employees, customers, margins and growth in every decision we make - we call this our Four Core Objectives

Have “Big Hairy Audacious Goals” (BHAGs) that you will grow into, using our performance measurement system called SR5

Don’t do something a certain way because it is the way you have always done it

Serve our teammates and our employees withexcellence

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enjoy the perks...We know how to sit back and

and we make sure ouremployees do, too!

BUT WE AREN’T ALLPOLICIES & BUSINESS.

THE PERKS OF WORKING FOR SEI:

LIFE ISN’T ONE SIZE FITS ALLWe want our employees to have work-life balance, they work with their manager to define what that means to them.

MOST BENEFITS START ON DAY 1Including medical, dental, 401K with company match and more

LET’S FACE IT, NOBODY WANTS TO WORK ON THEIR BIRTHDAY AND WE DON’T THINK OUR EMPLOYEES SHOULD HAVE TO!At SEI, we give our employees their birthday off so they can really have their cake and eat it too!

THE PERKS OF WORKING FOR SEI:

EVERYBODY NEEDS TIME TO REFRESH & REBOOT!Our new employees start with PTO in their bank and continue to accrue more each week!

GIVING BACK IS IMPORTANT TO US!We give our employees 16 additional hours of PTO each year to volunteer in their community.

GET PAID TO WORK OUT?SEI pays 50% of our employees gym membership!

Still, it doesn’t seem right to talk about culture without talking about where we are

today and where we aregoing in the future

Because what we know for sure is that passionate employees are the core of our business and part of their passion comes fromgiving them opportunities to grow their careers and achievetheir goals.

SHOW ME YOUR VISIONAND I WILL SHOW YOU

YOUR FUTURE–RON ALVESTEFFER, PRESIDENT & CEO SERVICE EXPRESS, INC.

We have grown to over 30locations throughout the US

Our goal is to continue togrow - but never at the cost ofcompany culture or service to

our customers.

(coming soon to a neighborhood near you!)

WE SEE A FUTURE SO BRIGHT...WE GOTTA WEAR

SHADES!!!

With an average of two newmarkets opening every year, we

will continue to grow at aconsistent pace and make sure to

offer our customers the

services they need.

But as we grow, we will do it thoughtfully and with TheSEI Way in mind.

After all, just because everyone is selling craft beers, it doesn’t mean we are going to jump on-trend and start brewing our own SEI IPA.

growWE WILL FOCUS ON WHAT MAKES US GREAT AND FROM THERE.

loveSO IF WE HAD TO PICK ONE THING THAT WE ABOUT WORKING AT SEI?

WE LOVE WORKINGSOMEWHERE THAT NOT ONLY CELEBRATES OUR INDIVIDUAL BRAND OF QUIRKY BUT ALSO IT!encourages

EVERY PERSON WHO WORKS AT SEI BRINGS SOMETHING THAT STRENGTHENS THECOMPANY IN A UNIQUE WAY.

HELPING PEOPLE USE THEIR STRENGTHS EVERY DAY IS WHAT MAKES US DIFFERENT!

BUT DON’T TAKE OUR WORD FOR IT:

Not that we are the type to brag, but some of the BIG GUYS thought we were worth mentioning....

• Named by Forbes as one of America’s Best Small Companies 2016

• Made the list of the Top Company Cultures by Entrepreneur.com and CultureIQ 2015

• Consistently named one of the 101 Best and Brightest Companies to Work For

• Among the Inc. 5000 fastest-growing private companies in America

If you were to walk through the halls at SEI...what might you hear?

“Culture eats strategy for breakfast”

“Work hard, have a ton of funand get great results”

and by the way...

Thank you for taking the time to learn more about what (we think!)

makes SEI so great

YESWE AREHIRING

Visit us at seiservice.com/opportunities toview our open positions and find your perfect

spot on our team!