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Professional Objective:To contribute towards an organisation’s enhancement and be a professional and highly recognized female heavy machinery operator in a male dominated work field.
Education:
2015 Nov – Mar 2016 Youth Training and Employment Partnership Program (YTEPP) CYCLE 29
Completed a Course in Heavy Machinery Operations
2012 June The Port Authority of Trinidad and Tobago Certificate in Delivering Quality Customer Service
2012 May – 2013 Institute of Trading and Development (INTAD)(Studied)Marketing, Advertising and Public Relations
2010 Jan Telecommunication Services of Trinidad and Tobago Training School Certificate in Creating and Keeping Customers
2009 Aug Telecommunication Services of Trinidad and Tobago Training School
Certificate in Basic Telecommunications
2008 Sep Laventille Technology and Continuation Education Centre Certificate in Computer Literacy
2009 Sep – 2010 Jan South East P.O.S Government Secondary School CXC General Proficiency Principal of Business 11
ResumeALICIA MARISA CLARKE
Date of Birth: 25th February 1983#42-1b St Francois Valley Road, Belmont.E-mail address: [email protected]
Cell # 868-791-9749/626-1239
Office Administration 111
1997 – 1999 Success Laventille Composite SchoolCXC General ProficiencyEnglish Language 111
Social Studies 111Clothing & Textiles 111
Work Experience:
Eve Anderson and Associates Recruitment Agency Massy Distribution Ltd
Courier (Short Term) Sorting and distribution of all outgoing and incoming mails to
relevant persons and departments in a required time frame Collection of documents from Clients on the Company’s behalf
and ensuring that the said documents are delivered to the relevant person
Maintenance of the Company’s vehicle Daily clearance of all mail trays Maintaining confidentiality of all documents seen and stored Acknowledge and practice all safety procedures on and of all
Massy locations. Clearing of the mail boxes in both Piarco and Port of Spain Assist the kitchen attendant with the purchasing and the
unpacking of grocery items. Ensuring all cheques are delivered to the relevant custom
houses at the earliest time as possible Collect Bank Drafts, Cheques and payments and deposit it on
behalf of the Company Clear all out going documents and Mail trays in different
departments before leaving the premises. Always display and deliver Quality Customer Services on and off
the Location.
2014 Apr – 2015 Jan Statutory Authority of Service Commission Records Personnel/Courier (Short Term Contract)
Assists with the accurate filing of all documents within the department and maintains department’s filing systems;
Photocopy and Shredding a variety of documents (especially in bulk)
Maintain and secure the Company’s’ Documents and of personsEmployed under the organisation
Creation of new files and inserting it into the file register Sorting and storage of Files Maintaining confidentiality of all documents seen and stored. Maintenance of the Company’s Vehicle Distribution of all outgoing and incoming mails to relevant
persons and departments Performs general office duties as may be required
2011 Jun - 2013 Mar Port Authority of Trinidad and Tobago Junior Clerical Officer (Contract)
Operation of Electronic Cash Register Check-In passengers either Manually or Electronically for
required Ferry Sailing Ticketing and Scanning Passengers Luggage Tallying of monies paid by passengers for travel purposes at the
end of each sailing Delivering quality customer service and adhere to customer’s
queries
2009 Mar - 2011 Mar Telecommunications Services of Trinidad and Tobago LtdCustomer Service Representative (Contract)
Perform some secretarial duties and provide assistance to the Manager, Account Managers and Supervisors.
Ensure that Redknee Revenue Reports are updated Monthly
Answering and screening all incoming and direct calls Maintain filing system (paper and electronic) of all
Incoming and outgoing correspondence, regulations and Reports
Special Ledger Billing Accounts billed Logging of cheques both hard copy and soft copy Sorting and Distribution of all incoming and outgoing
Mails Raising Service Orders
2007 Aug - 2009 May Metal Industries Company LtdSecurity Officer
Safe guard the Client and his assets
Provide protection for the Client, his assets and staff Control Irate Customers and resolve problems in an orderly
manner Secure Company’s Vehicles Log all members of staff via computer and Log Book Log all visitors and members of the public in a Log Book
2003 Jan - 2007 Feb Amalgamated Security Services Ltd Security Officer
Safe guard the Client, his assets and his staff Control Irate Customers Secure Company’s Vehicles Log all members of staff via computer and Log book Log all visitors and members of the public
Skills:
Ability to operate eight (8) different heavy machines in a safe manner which includes the Excavator, Backhoe, Skid Steer, Forklift, Dump Truck, Bulldozer, Tower Crane, Mobile Crane and Overhead Crane.
Ability to utilise MS Word, MS Excel, MS PowerPoint, Internet. Ability to file and organize large amounts of documents. Ability to deal with irate and difficult clients, and work towards mutually beneficial resolution to problem. Ability to perform at a high level alone or with a team, with minimal supervision. Trained in telephone and office etiquette. Ability to lift heavy items when required in the appropriate way to avoid hazards
ALICIA CLARKE42-1B St Francois Valley Road
BelmontPort of Spain.
Contact # 791-9749/[email protected]
17 March 2016
The Human Resource Officer
Dear Sir/Ma’am,
With great willingness, I am applying for any position available within your organization.
I completed a full detailed course in the field of Heavy Machinery Operations with the Youth Training and Employment Partnership Programme (YTEPP).
My professional demeanour has allowed me to make the best use of my training, problem solving and analytical skills, especially during my training with Mr Fidel Thomas, The Managing Director of Crane Safe Technical Institute and YTEPP Instructor for The Heavy Machinery Operations Course as a trainee under his supervision.
As a skilled and certified heavy machinery operator, I have experience with load restraint procedures, planning the shortest and safest route, and working long hours. On top of this, I am a safety conscious professional who will always inspect and maintain any piece of heavy machinery by assessing oil, water and gas levels before departure. I can assure you that you will find me to be someone who will represent your organization in a professional manner at all times by being a good team player. My enclosed resume contains comprehensive details of my pertinent skills, qualifications and experience.
I would welcome the chance to meet with you and to talk about my qualifications and skills and relate them to your requirements. Thank you for your time and consideration.
Yours respectfully
Alicia Clarke
