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4.5 SECRETS TO BECOMING A
Corporate Superhero
For the Port of Newcastle May 2016
Heidi Alexandra PollardCEO, UQ Power
Workplace Futurist and Company Culture Architect
We’ve been fortunate to work with many leaders looking for a better way of doing business for the wellbeing of people and planet.
We’ve worked with dozens of businesses and leaders who are passionate about redefining work for the future so that people can love their work everyday.
Better Way To Do Business
UQPower.com.au#StartWithU
As workplace futurists and culture architects, we get excited about the creation of uncorporate cultures and how business and people are adapting and creating new ways of working in order to remain relevant and be sustainable.
We’re passionate about
Work / play / living
Generosity EconomyGlobal nomadsCity based dwellersMassively mobile
EnergyDisconnectionDepression
Co-workingCollaboration
End of retirement
Cloud computingEducation reengineering
Quadruple bottom line
The dream
HERE
THERE
The reality
www.UQPower.com.au
HERE
THERE
I’m excited here I go
I haven’t gotten very
far
It feels like I’m going
backwards
Now I’m getting
somewhere
I have arrived!
HOW CHANGE HAPPENS
FACT:
The world
has changed.
THE NAKED TRUTH
• CHANGE IS MESSY• EVERY PERSON HAS DIFFERENT NEEDS• YOU CAN NEVER COMMUNICATE
ENOUGH• THERE IS NEVER ENOUGH TIME, MONEY,
SUPPORT• CHANGE IS ALWAYS UNCOMFORTABLE• YOU’LL BE F.I.N.E.
www.UQPower.com.au
IT’S OK – YOU’LL BE FINE!
•Freaked out•Insecure•Neurotic •Emotional
Most of us want to
control the change
We continue complain about the changes to anyone who will listen
We keep failing to nail the change
process and message.
We fail to bring others along with
us.
But the reality is staring at us
Shift happens.
• Hyper-connectivity• Increased Demand for CSR• Accelerating Technology • People want tailored convenience
““Heidi we’ve seen more Heidi we’ve seen more change in the last 3 change in the last 3
years than in the last years than in the last 3030.” .”
www.UQPower.com.au
Change is happening exponentially
But people think linearly
Smart Phones Personal Computers
Google Yellow Pages
Netflix Cinemas
iPods Record industry
Wikipedia Encyclopaedia BritannicaDIS
RU
PTED
NO INDUSTRY OR GOVERNMENT IS EXEMPT
The best thing about being a workplace
futurist is that I get to make mistakes
Let’s take a walk in the Let’s take a walk in the Land of Possibility Land of Possibility
and see if you can be a and see if you can be a futurist too!futurist too!
Let’s take a walk in the Let’s take a walk in the Land of Possibility Land of Possibility
and see if you can be a and see if you can be a futurist too!futurist too!
www.UQPower.com.au
PAIR SHARE - DISCUSSHow many predictions did you guess?
Which predictions surprised you the most?
How does these future trends relate to your work here at the Port of Newcastle?
?
The challenge is not to get sucked into the
Vicious vortex of change
FOR STARTERS YOU HAVE TO
#startwithU
AND GET YOUR HOUSE IN ORDER
4.5 SECRETS TO SURVIVECHANGE FATIGUE AND BECOME A
Corporate superhero
GET YOUR HOUSE IN ORDER
Remember the 3 little pigs, well you don’t want to find you’ve built your reputation, career or team out of sticks.
People who succeed and survive have solid brick foundations in their IQ and Vision and they have their windows – Body and EQ – open to the world.
Think about your own house that you live in – do you have one messy room that you don’t show guests in and tend to throw all your ‘stuff’ into?
4 secretsIQ – Intellectually focused
EQ – Interpersonally connected
Body – Physically energised
Vision – Purposefully alignedwww.UQPower.com.au
WORK IT. OWN IT. • You’re not born with it – you gotta work it.
• Generally when IQ EQ
• Before you make a change your brain must ‘see it’ in a mental picture or vision – this vision helps you harness your IQ and social intelligence or EQ.
• Change happens when it reaches the body.
www.UQPower.com.au
WITHOUT VISION POWER WITH VISION POWER
Lack of faith in self Live a life of value
Disconnected from intuition Trust intuition and gut feelings
Unable to make decisions easily Have a sense of knowing and calm
No clear direction in life Make a difference in others lives
Known as: Strategic and inspiring
Potential physical signs of a lack of Vision Power:
headaches, vision and jaw problems
Secret 1 - VISION – KNOW YOUR WHY
Who did you
want to be
when you
grew up?
WHY YOU NEED A CLEAR VISION
WHY YOU NEED A WHY
26 280 days20 years old = 19 000 to go30 years old = 15 000 to go40 years old = 11 000 to go
www.UQPower.com.au
• Find creative ways to explore your purpose
• Engage with people to co-author the future
WHAT’S YOUR VISION?
YOUR WHY
• The contribution to myself
• The contribution to my partner
• The contribution to my family (& pets)
• The contribution to my friends
• The contribution to my workplace
• The contribution to my community
WITHOUT IQ POWER WITH IQ POWER
Lack of joy and spark Perform better at work
Unhelpful mind chatter More career & promotion success
Sense of struggling Sense of groundedness
Worry a lot Stable and secure
Known as: Knowledgeable and innovative.
Potential physical signs of a lack of IQ:
headaches and stiffness in upper back
Secret 2 – IQ – KNOW YOUR WHAT
IQ Focus Practice Exercise 1 – shoot ‘em up, OK
Position 1 Position 2
Exercise 2 – the alphabet challenge
FOCUS MODEL
More Detail
Less Detail
More Detail
Less Detail
© Macklin Holdings
Stand in 2 circles one inside the other
•My life story…
•A passion I have outside of work is…
•I love working for our organisation because…
•My favourite book / movie at the moment is…
A GAME OF FOCUS
YOUR WHAT
• The books I will read
• The skills I will learn
• The qualities I will develop
• the health, fitness and stamina
I will achieve
WITHOUT BODY POWER WITH BODY POWERLack of self esteem & confidence Feel confident even in challenging
situations
Neglect own needs More assertive with needs
No ‘me time’ Say no when you need to
Out of touch with tangible feelings Radiate more energy
Known as: Energetic and magnetic.
Potential physical signs of a lack of Body Power:
Physical exhaustion, digestive problems
Secret 3 – BODY – YOUR HOW
Despite all this change one constant has remained the same – the ability to influence, engage, inspire, relate and build rapport. Ie:
The ability to communicate
THE ONE CONSTANT
So how do you effectively communicate
in times of VUCA (volatility, uncertainty, complexity and ambiguity)?
You have to #startwithU by believing in U and your message.If you don’t believe, no one else will because your body will tell them so - every one can spot a phoney!
THE BODY NEVER LIES
- 7% of meaning is in the words that are spoken
-38% of meaning is paralinguistic – the way we say it
-55% of meaning is in body language & expression
WHY YOU MUST BECOME FLUENT IN A SECOND LANGUAGE
• Feet parallel
• Knees pushed back, not locked
• Invisible string from crown of head
• Hands relaxed by your side
• Using Gestures
Body Language Practice
body language practice
www.UQPower.com.au
“It’s important we get this right.
Things must change around here.”
WITHOUT EQ POWER WITH EQ POWER
Lack of confidence Communicate confidently
Unable to build rapport Able to read social cues
Lack of boundaries – give power away
Build strong relationships
Closed off, shut down from others Open, compassionate & understanding toward others
Known as: Charming and a connector.
Potential physical signs of a lack of EQ:
Heart, circulation, throat problems
Secret 4 – EQ – KNOW YOUR WHO
Are You “Batteries Not Included”
AKA a “Drainer” of energy?
Are you “Batteries Included”?
AKA a “Giver” of Energy?
Introduce yourself to someone:
Like it’s a waste of your time
Test It In Your Body
Introduce yourself to someone:
Like you really really want to impress them but are a phoney.
Change Your Body
Introduce yourself to someone:
Like they are your long lost best friend
Lead With Love
www.UQPower.com.au
CHANGE IS GOING TO HAPPEN YOU CAN CHOOSE TO LET IT HAPPEN TO
YOU OR YOU CAN
Make It HappenAND LEAD THE WAY!
UQPower.com.au#StartWithU
BUT WAIT!What’s the 0.5?
SHHHH IT’S A secret
But here’s some clues
WHEN LEADERS FOCUS ON DEVELOPING THE 4.5 AREAS OF
THEIR PEOPLE AT WORK EVERY CULTURE METRIC IMPROVES
Source: WorkHuman Research Institute at Globoforce
U must CHANGE
U must GROW
U must GET UNCOMFORTABLE
#startwithU
REPORT BACK
UQPower.com.au
Stay in touch www.UQPower.com.auwww.linkedin.com/in/heidialexandrapollard