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slide deck from presentation at Colorado Human Resource Association 2010 HR Conference delivered by joe gerstandt
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zen and the art of inclusion
diversity and inclusion strategies and tactics
overview
1. what2. why 3.
movement4. Q & A
what
diversity
is…
difference
inclusion is…
utilization
“…being at home…”“…belonging…”
“…able to bring my whole self to work…”
“…feeling that my unique contribution was valued…”
“…my perspective is always considered…”
“…I have a say in what happens…”
why
1-new competitive advantage
Change is the engine of growth.
Sustainable, profitable change is fueled by
innovation.
1-new competitive advantage
Change is the engine of growth.
Sustainable, profitable change is fueled by
innovation.
Medici Effect | Frans Johansson
2-generational transition
US Population Percent Change by Age: 1990 to 2000
3-new workforce
4-new consumers
5-better problem solving
The Difference | Scott Page
6-culture rules
7-conformity kills
8-human nature
how
foundation
•what: what it is•why: why it is of value• how: how you are going to pursue that value
additional considerations:
• steering team• leadership involvement• role of consultants• collaborative process – ost,
ai, open and closed focus groups
tools
• infrastructure: framework for guidance
• training: info and expectations
• action plan: doing now
additional considerations:
• distributed ownership / accountability• metrics• social media
strategic
Strategic Engagement• employees: past, present
future• customers: past,
present, future• partners
additional considerations
• social media• qualitative and
quantitative data• brand expertise
We are called to be architects of the future, not
its victims.-Buckminster Fuller
finding joe
402.740.7081http://twitter.com/
joegerstandt
thank you!
reading
• The Difference: How the Power of Diversity Creates Better Groups, Firms, Schools and Societies | Scott E. Page
• Blink: The Power of Thinking Without Thinking | Malcolm Gladwell
• Rise of the Creative Class | Richard Florida• Social Cognition | Ziva Kunda• The Living Company | Arie De Geus
reading
• The Heart of Whiteness: Confronting Race, Racism and White Privilege | Robert Jensen
• Privilege, Power and Difference | Allan Johnson
• Pedagogy of the Oppressed | Paulo Freire• Achieving Success Through Social Capital |
Wayne E. Baker• Fierce Conversations | Susan Scott
reading
• Leveraging the New Human Capital: Adaptive Strategies, Results Achieved, and Stories of Transformation | Sandra Burud
• The Medici Effect | Frans Johansson• The Wisdom of Crowds | James Surowiecki• Mistakes Were Made (but not by me) | Tavris
and Aronson• Changing Minds | Howard Gardner
reading
• Emotional Intelligence | Daniel Goleman• Social Intelligence | Daniel Goleman• Getting to Maybe: How the World is Changed
| Westley, Zimmerman and Patton• The Lucifer Effect | Philip Zimbardo• Competitive Advantage Through People:
Unleashing the Power of the Work Force | Jeffrey Pfeffer
reading
• Leadership and Self Deception | The Arbinger Institute
• Crowdsourcing | Jeff Howe• The Thin Book of Naming Elephants |
Hammnd and Mayfield• Informal Learning | Jay Cross• The Courage to Teach | Parker Palmer• A Whole New Mind | Daniel Pink