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Sebastian Preuss Managing Partner
Paul Herwarth von Bittenfeld
Head of Product
noun | [deɪʒɑː ˈvuː]
a: the illusion of remembering scenes and events when experienced for the first time.
b: a feeling that one has seen or heard something before.
„I entered the room and immediately felt a sense of déjà vu.“
FAMILIAR FEELING
déjà vu
BAD LUCK ON CHRISTMAS EVE
WHAT WE DO
//SEIBERT/MEDIA =
Intranet Implementation
WHAT PEOPLEDO ONLINEYOUR INTRANET?
WHY INTRODUCING AN INTRANET IS HARD
You don’t really know your users1
A lot of users, very diverse2
Stakeholders have their own agenda3
HOW TO INTRODUCE A GOOD INTRANET
Ask your employees for a wish list1
Do market research2
Know expectations of stakeholders3
HARD WORK
A bunch of work!
WHAT WE HAVE LEARNED
KNOWLEDGE MGMT
KNOWLEDGE MGMT - WISH & REALITY
87%ALREADY USE INTRANET FOR KNOWLEDGE MANAGEMENT
86%FIND KNOWLEDGE MANAGEMENT IMPORTANT OR VERY IMPORTANT
KNOWLEDGE MGMT -GO BIG
Wiki
Collaborative Editing
Inline Comments
Embedded Media
Dynamic Links
Rich Content
HTML5
Workflows
Permissions Management
Archiving
KNOWLEDGE MGMT - TAKE AWAYS
Don’t outsource knowledge management from intranet
1
Pimp your knowledge management - big time
2
PERSONALIZED NEWS
not important / slightly important
PERSONALIZATION -WISH & REALITY
intranets offering personalization
8%
45%
PERSONALIZATION - TAKE AWAYS
Provide relevant data1
Add technical capability2
MICROBLOGGING
noun | [ˈmʌɪkrə(ʊ)ˌblɒɡɪŋ/]
a: to post a status update in a social network and let others interact with it. b: the activity or practice of making short, frequent posts to a microblog.
"microblogging allows anyone with something to say to find an audience"
microblogging
MICROBLOGGING
MICROBLOGGING - WISH & REALITY
OF ALL MICROBLOG POSTS ARE WORK-RELATED
90%
MICROBLOGGING - PURPOSES
Sharing timely and time-relevant info„cake in the kitchen!“
1
Passing along small bits of information „must-read article on JavaScript!“
2
Facilitating company-wide conversations „how do you guys like our new product logo?“
3
MICROBLOGGING - THE ONE FEATURE
Social Networking
19%
Knowledge Management
Enterprise Search
OtherAnswers
14% 11%
MICROBLOGGING - TAKE AWAYS
Add Microblog to intranet 1
Make top management use the Microblog
2
EXPERT FINDER
70% 40%
important / very important
intranets offering Expert Finder
EXPERT FINDER - WISH & REALITY
EXPERT FINDER - LINKEDIN PROFILE
Source: de.linkedin.com/
EXPERT FINDER - TAKE AWAYS
Add an Expert Finder1
Beef-up your Profile Pages2
MOBILE - THEN
Mobile
MOBILE - THEN
“A focus on mobile intranet access ... has been slow to gain traction.”
2014
MOBILE - NOW
“Today's best intranets focus on a pleasant experience for employees that access the intranet … on a smartphone.”
2016
MOBILE - ACTUAL USAGE
40%FIND MOBILE ACCESS TO INTRANETIMPORTANT OR VERY IMPORTANT
MOBILE - ACTUAL USAGE
55%ACCESS INTRANET VIA MOBILE DEVICE AT LEAST ONCE A WEEK
MOBILE - TAKE AWAYS
Use responsive design for your intranet website
1
Offer dedicated mobile app 2
RECAP
Having an intranet is smart. 1
Introducing an intranet is hard. 2
Knowing the right approach is golden. 3
Providing key features is essential. 4
PROCESS VS. PRODUCT
Good intranet = process Good intranet ≠ product
Or, is it?
SUMMING UP
+ = LINCHPIN
SUMMING UP
KICKASS SOFTWARE
BAD LUCK ON CHRISTMAS EVE