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Digital Intelligence for Business Optimization

World Brand Congress 2013 in India, Mumbai - Digital Intelligence

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At the World Brand Congress 2013 in Mumbai I was invited to give a Presentation about eCommerce Case Studies within the Web Analytics Space. eCommerce Cases included from a German Portal and from an International Fashion Brand. eCommerce, Analytics, Business Intelligence, Web Analytics, Case Study, Webtrekk, World Brand Congress, India, Mumbai

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Page 1: World Brand Congress 2013 in India, Mumbai - Digital Intelligence

Digital Intelligence for Business Optimization

Page 2: World Brand Congress 2013 in India, Mumbai - Digital Intelligence

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Page 5: World Brand Congress 2013 in India, Mumbai - Digital Intelligence

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Page 6: World Brand Congress 2013 in India, Mumbai - Digital Intelligence
Page 7: World Brand Congress 2013 in India, Mumbai - Digital Intelligence
Page 8: World Brand Congress 2013 in India, Mumbai - Digital Intelligence

Never trust feelings or unprovedstatements - Dive deep in thedata and get to the Big Data-Analytics-Treasure.

Never trust feelings or unprovedstatements - Dive deep in thedata and get to the Big Data-Analytics-Treasure.

Be a Manager andstrengthen your Soft Skills

Page 9: World Brand Congress 2013 in India, Mumbai - Digital Intelligence

C A S E S T U D Y„Driving eCommerce with TV Commercials“Company WIRKAUFENSLocation Germany

Page 10: World Brand Congress 2013 in India, Mumbai - Digital Intelligence

About wirkaufens.de

Founded 2008 100+ Employees in Frankfurt & Berlin Second Hand Shopping of

Mobile MP3 Navigation

200.000 Products added yearly Turnover €30 Million

Founded 2008 100+ Employees in Frankfurt & Berlin Second Hand Shopping of

Mobile MP3 Navigation

200.000 Products added yearly Turnover €30 Million

Page 11: World Brand Congress 2013 in India, Mumbai - Digital Intelligence

User watches TV Spot

User visits WebsiteUser visits Website

Analysis / Traffic Attribution

Page 12: World Brand Congress 2013 in India, Mumbai - Digital Intelligence

Traffic

Brand Search

Direct Entry

Newsletter

CampaignTraffic

tt0 t0 + 5 minutest0 - 5 minutes

TV SpotTV Spot

Brand Search

Direct Entry

Newsletter

CampaignTraffic

Page 13: World Brand Congress 2013 in India, Mumbai - Digital Intelligence
Page 14: World Brand Congress 2013 in India, Mumbai - Digital Intelligence

Number of TV Visitors - per Minute

Page 15: World Brand Congress 2013 in India, Mumbai - Digital Intelligence

Number of Orders - Total vs TV

Page 16: World Brand Congress 2013 in India, Mumbai - Digital Intelligence

Order Influence - per Commercial

Page 17: World Brand Congress 2013 in India, Mumbai - Digital Intelligence

Second Hand-Portal improved the Marketing Budget andsaved € in TV Spendings in first 6 months. TV is now theirpreferred channel.

Page 18: World Brand Congress 2013 in India, Mumbai - Digital Intelligence

C A S E S T U D Y„Model Selection via eCommerce“Company AnonymousLocation Hongkong

C A S E S T U D Y„Model Selection via eCommerce“Company AnonymousLocation Hongkong

Page 19: World Brand Congress 2013 in India, Mumbai - Digital Intelligence

About the Company

Founded 1970s 15.000 Employees Worldwide Fashion Shopping for

Women Men Kids

10,000 Stores/Wholesales Turnover $4.5 Billion

Founded 1970s 15.000 Employees Worldwide Fashion Shopping for

Women Men Kids

10,000 Stores/Wholesales Turnover $4.5 Billion

Page 20: World Brand Congress 2013 in India, Mumbai - Digital Intelligence

Is a blonde haired modelideal

to sell bikini online?

Is a blonde haired modelideal

to sell bikini online?

Page 21: World Brand Congress 2013 in India, Mumbai - Digital Intelligence

Fashion Brand re-structured photo shootsby analysing the model impact on sales and

increased orders by 38% to achieve a seasonalturnover increase of $960,000.

Page 22: World Brand Congress 2013 in India, Mumbai - Digital Intelligence

Google YES because

Page 23: World Brand Congress 2013 in India, Mumbai - Digital Intelligence

BIG DATA

Page 24: World Brand Congress 2013 in India, Mumbai - Digital Intelligence

No professional Service offering

Only via Partners

No guaranteed feedback by Google

Google NO because

No professional Service offering

Only via Partners

No guaranteed feedback by Google

Page 25: World Brand Congress 2013 in India, Mumbai - Digital Intelligence
Page 26: World Brand Congress 2013 in India, Mumbai - Digital Intelligence

Beginner

Expert

Rare User

CEO

Page 27: World Brand Congress 2013 in India, Mumbai - Digital Intelligence
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Page 30: World Brand Congress 2013 in India, Mumbai - Digital Intelligence

Global References

# 1 Fashion Brand Europe # 2 Electronics Worldwide # 1 eCommerce Turkey # 1 TV Italy # 1 Facebook Brand Worldwide # 3 eCommerce Russia # 1 Strongest Brands Austria # 2 Private TV Germany # 1 Media Europe # 3 Finance Worldwide

# 1 Fashion Brand Europe # 2 Electronics Worldwide # 1 eCommerce Turkey # 1 TV Italy # 1 Facebook Brand Worldwide # 3 eCommerce Russia # 1 Strongest Brands Austria # 2 Private TV Germany # 1 Media Europe # 3 Finance Worldwide

Page 31: World Brand Congress 2013 in India, Mumbai - Digital Intelligence

Global Offices

Page 32: World Brand Congress 2013 in India, Mumbai - Digital Intelligence

Thank you.World Brand Congress

Ralf Haberich, CCO | [email protected] | webtrekk.com