Work From AnywhereVirtualPBX Anywhere Plans are ideal solutions for lean workforces – whether mobile or distributed. Armed with industry-leading features that present a professional, world-class appearance, Anywhere Plans turn underdogs into contenders.

• Present an impressive appearance with professional Auto-Attendants – Virtual receptionist greats

callers as if they reached a headquarters for your company, regardless of if every employee is already on the line or not.

– Customize greetings, extensions, and routing options from the Auto-Attendant and give opportunities for voicemail messages if desired or if all employees are unavailable

AUTO-ATTENDANTS

• Manage employees from anywhere as easily as if you were across the hall.– TrueACD Queues

intelligently distribute calls based on a variety of criteria from which you can select.

• Even Load Distributions – – clear-cut, even distribution

through agents

IMPROVED MANAGEMENT

• Skills-Based Routing – – designate who receives calls

first or most frequently on the ranking you attribute to them

• Hierarchy Routing – – prioritize individual agents

and groups to join in certain queues when call volumes spike

IMPROVED MANAGEMENT CONTINUED

• Monitoring and support are instantaneous and seamless no matter where employees and employers are.

• Individual employees can manage their availability and routing in real time via their vConsole Extension Manager, the online communications portal

MONITORING & REPORTING

• Real time brilliant call report data is available and accessible anywhere with an internet connection. – Review information on calls

or agents for the whole team or a specific individual on demand.

MONITORING & REPORTING CONTINUED

• Never miss an important call and stay connected to work, no matter where life takes you

• Follow-me calling – Program an extension to

cascade through a series of pre-programmed numbers.

STAYING CONNECTED

• Softphones can make any computer a virtual phone

• VirtualPBX Softphone App can leverage the data plan of any smartphone to replicate an extension as well

STAYING CONNECTED CONTINUED

• Employees never have to give out your personal numbers again– Desktop VoIP phones or

personal mobile phones with the Softphone App, can be reached with a business number and masked to make outbound calls from that single number as well.

– Regular numbers can be toggled back whenever it’s time to stop working, too.

LEVERAGING THE BUSINESS NUMBER

To get started today with your own Anywhere Plan from VirtualPBX, get in touch with our expert and award winning Support Team today.