What to Do When Things Go Wrong at Events by Frank Supovitz

@SupEvents | @BizBashLive #BizBashNY !

What to Do When Things Go Wrong at Events"

Frank Supovitz"President | Fast Traffic Events & Entertainment"


Or, When Bad Things Happen to

Great Event People"


Proper Prior Planning Provides

Professional Protection"


Proper Prior Planning Provides

Professional Protection"

Perhaps, but not perfectly


WE’RE PREPARED FOR ANYTHING!



Sup’s Do’s and Don’tsof Crisis Management!


Sup’s Don’ts"

• Don’t Panic!!


Sup’s Do’s"

• Don’t Panic!!• Lead!


Sup’s Don’ts"

• React!


Sup’s Do’s"

• React!• Assess!•  But, avoid paralysis through

analysis!


Sup’s Don’ts"

• Get caught by the predictable!


Sup’s Do’s"•  Get caught by the

predictable!

• Play “prevent defense”!


Sup’s Don’ts"

• Walk alone!


Sup’s Do’s"

• Walk alone!• Count on your team!


Sup’s Don’ts"

• Be an information hog!


Sup’s Do’s"

•  Be an information hog!

• Communicate (Who can help? Who needs to know?)!


Sup’s Don’ts"

• Take your eye off the ball!


Sup’s Do’s"• Take your eye off the ball!• Prioritize!


Sup’s Don’ts"

• Blame!


Sup’s Do’s"

• Blame!• Investigate!


A Final Ounce of Prevention"

Rehearse!


Thank You!"

Frank Supovitz"President | Fast Traffic Events & Entertainment"

Business

What to Do When Things Go Wrong at Events by Frank Supovitz