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An overview on employee recognition. The business, the trends, what works.
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What every business and organization needs to know about recognition and engagement
Give Everyone The Power OfRecognition To Inspire Greatness
Our Mission
Sales Presentation:
What every business needs to know about recognition and employee
engagement
The Bottom Line on Recognition
31% Lower Voluntary Turnover
27% Higher profits
50% Higher sales
50% Higher customer loyalty
38% Above average productivity
Companies with effective employee recognition and engagement programs realize:
Companies with effective recognition programs see:
than their peers with ineffective recognition programs.
The Gallup Organization 2011 surveyed more than 4 million employees, 10,000 business units and 30 industrieshttp://www.hrmreport.com/article/Recognition-Your-Key-to-Enterprise-Success/
Bersin Deloitte study based on the results of two online surveys of 834 organizations conducted between January and May 2012. : http://www.bersin.com/News/Content.aspx?id=15543
Types Of Employee Recognition
Tenure (Years of Service) Most widely used, least effective
Performance (Top Sales Rep)Works great for some, but not all
job functions
Company Values (Innovation award)
Effective method for reinforcing company values and culture
Peer-based Recognition (employees nominate/award
each other)
Most effective method for driving high employee
engagement
Employee Recognition Trends
Past Present/Future
Recognition Type Tenure/Years of Service Awards
Values-based Awards
Award decision-making Top-down Bottom-up: Peer-
based recognition
Communication Scheduled (Quarterly or Annual Meetings) Real-time/instant
Administration Manual/Paper Automated/Online
FormatPhysical Awards &
Trophies Online/virtual
Rewards Prizes/cash Professional brand & reputation building
Benefits of Peer-Based Recognition
•Gives everyone the ability to recognize; results in more recognition from more places
•Encourage employees to become active participants in driving desired behavior, not just observe
•Employees see things that managers don’t, silent stars get noticed
•Enable employees to think and act like managers. Train future leaders
Zumobi, is a fast-growth mobile technology company, named one of the Best Companies To Work For. They implemented a peer-based recognition program with MeritShare and saw a 5x lift in recognition.
I was happy to see recognition being shared in all parts of the company. Reading the recognition gave me much better visibility. The social features also made sure more people knew about key accomplishments in our growing organization.
Thanks with a
-Ken Willner, Zumobi CEO
Best Practices: Peer-Based Recognition
• Create awards based on company values
• Tell the story & the reason for recognition
•Share the recognition: amplify excellence
•Don’t wait, recognize immediately. Motivate quicker to move faster
Vungle, is a San Francisco based advertising company funded by Google Ventures. One of their key company values is persistence They created a custom MeritShare award called “The Honey Badger” for employees to nominate each other. At the end of the month, Vungle founder Zain Jaffer picks a winner.
“I love how our team interacted on MeritShare. Our Honey Badger award is a great reinforcement of our values and a fun talking piece to show new recruits our unique culture."
Zain Jaffer, Vungle CEO
•Get managers/leaders to set an example
MeritShare: Recognition made easy
•Online, no software to install, easy set up
•Customize in minutes with company logo, custom award names & design
•MeritShare works on leading desktop and mobile web browsers
•All Recognition Types: Peer, Values, Tenure, Performance
MeritShare is Easy To Use
MeritShare sets up a custom recognition wall for each company where employees can nominate and award each other
Give an award in one click
How MeritShare Works
The Award-receiver is notified by email with a link to an award page created for each employee which lists all awards received and given.
The award is published on the recognition wall MeritShare sets up for each company. Other users can comment on an award.
Weekly Recognition Highlights Email Sent To All Employees
Push email: drives awareness,recognition, and usage
MeritShare Employee Engagement Dashboard
Employee engagement analytics•Awards sent•Visits•Email interaction
Analytic-driven action•Reminders sent to non-engaged employees
Results scored against MeritShare network aggregate•Your company engagement compared to the network average index based on over 100 companies
Questions: Peer-Based Recognition
• How do you avoid abuse?
•Make peer-based nominations open for anyone in the company to see
•Let senior leader or manager pick from the best nominations
•Require nominator to share the story and specific reason for the recognition
•Track awards sent and received by employee
•Don’t attach big prizes or monetary awards that create incentives for abuse
•How much should you spend on rewards?
•Do not spend a lot of money on the prizes. There is not a one-prize fits all solution. Prize catalogs assign a dollar value to one’s contributions and can often turn the act of recognition into disappointment if not enough points are earned.
•Select a peer-based recognition system that is simple, online, and doesn’t require you to buy prizes and points.
Questions: Peer-Based Recognition
•How do you get a peer-recognition program started?
•Test it out with a large team or division first of +50 people or more
•Publish & share recognition: use email to push out weekly recognition summaries and reminders to give recognition
•Get a couple of senior leaders & employees to kick-start the peer-based recognition
MeritShare: Additional Resources
Customer Testimonials"I'm really happy with how well MeritShare has worked, it hasn't taken any time to manage, I'm definitely recommending it to my HR roundtable" Caitlin Pass, HR - Zumobi
Video Interview
Video Demonstrations30 Second MeritShare Overview
5 Minute Video Demonstration
MeritShare In The NewsVenturebeat: MeritShare finds a way to gamify employee recognitionGeekwire: MeritShare aims to help companies motivate, retain teamshttp://www.govtech.com/geospatial/GovTech-Innovators-Travis-Pearl-Co-Founder-of-MeritShare.htmlMake Their Day: Employee Recognition That WorksBoost Employee Recognition With MeritShareMeritShare: A New Way To Reward Top PerformersYahoo NewsHR.com: Top 5 Reasons You Need Peer Based Recognition