Upload
wca-ltd
View
133
Download
0
Embed Size (px)
Citation preview
ACTIVATEWITH
WCA eCommerce
SINGAPOREFEBRUARY 2017
… has some very BIG Numbers!
the Online economy
Global eCommerce Sales Forecast to surpass
4Trillion US by 2020
growing average of
30% CAGR
Online Sales are 10% of total Worldwide Retail Sales & will
double to 15% by 2020
China (38%), USA & UK accounted 68% of 2016 Global eCommerce Trade
the Global Leaders…
ASOSTesco
JD.com
AmazonFlipkart
SnapDeal
Apple
Walmart
FacebookSocial
Networks
AmazonAlibaba
TmallTaobao
eBay
2016Singles Day
US17.8BillionThanksgiving, Black Friday & Cyber Monday US12.8Billion
Omni-channel retailing, Global eTailers, Marketplaces, SME Networks Note: Amazon & Alibaba represent a large percentage of 2016 results
WeChatAmazon
OttoZalando
eCommerce – Jan 2017
Economic Growth EngineDigital economy eCommerce Shipment Process involves 5 Critical links:-
Merchant/Individual (Seller) = Product
Marketplace Platform = Amazon, Ali, eBay, SME’s, others
Purchase (Buyer) = Customer (Anywhere/Anytime)
Payment = mCommerce, Trusted Secure online options
Cross Border & Delivery = Logistics Providers
First Mile Middle Mile Last Mile
Press reported Maceys announced it will close 100 stores, Walmart 269 and Sears 230 due to drop in Store retail 2015-2016.
Amazon reported an increase of 97% & Alibaba doubled online sales same period in comparison.
eCommerce Growth KEY Countries
Chinese Cross Border online purchases
grew by 30% in 2016, US182Bn
74% of Indian’s have shopped
online from overseas in last
6mths
60-78% people purchased online in last month. Top 10 Countries, not incl China & India
The Global Shop…
2016 Leading B2C Online Shopping Countries: China (38%) & USA (30%) UK, Japan, India, Germany,
France & rest of World (32%)
Most popular overseas online
shopping destinations
Hyper-connected, Buy anything from anyone, anywhere
End-to-end information with costs accuracy and transparency
Speed of Fulfillment and consolidated ordering and delivery
“Delivered when I want, where I want” Friendly and responsive Customer Service & Communication!
Same day delivery and on-demand delivery services rising
Real-time tracking, transparency of end-to-end process, 50% of Customers actively track delivery progress.
Preference Delivery service/options
Returns/ Reverse Logistics, handled with care!
Trusted Transactions, secure & speed of payments.
New Economy is Consumer driven…
Cross Border Trade
30% 2016 GlobalOnline Sales
were Cross Border Shipments
Forecast2020 40%
1Billion2020
Cross Border Shoppers
2020
US 1TrillionCross Border B2C Sales 8-10%
Number of
Global Paymentsexpected toincrease by
each year
Cross Border Trade 2017 will see the rise of SME’s eTailers (online shopping platforms),
Social-Commerce and B2B eCommerce Marketplaces.
Stats are showing almost 60% of online potential cross border purchases are abandoned due to the following:
Barriers: Complicated purchasing process Potential for unknown additional costs Duties & Taxes (No visibility) Long delivery times quoted Cyber Fraud, unknown parties & payment methods Brand and product not trusted Poor Shipping Delivery/Logistics Network/LMD Coverage Visibility of process and communication links
eShippers are looking for: Hyper-local, “uberized” partners with strong local presence Optimized Consolidations, Fullfillment, Distribution & Visibility Closest to Market shared & strategic placement of inventories. Accurate Customs process, D&T visibility, Door to Door convinience,
speed of delivery, 360 visibility and Reverse Logistics Trusted & simplifed Payments Transparency, “uncomplicated” and pro-active Communication
Cross Border shipping partners: Harmonization of processes Unification of agreed standards Seamless Integration
Technology, Networks, People & Processes are key enablers!
Logistics Industry FOCUS
change-1076220_1280.jpgchange-1076220_1280.jpg
the Headliners… IoT, fastest growing Technology
category. Smart (embedded intelligence) & internet connected, estimated IoT spending to top US1.29 Trillion by 2020, with 50B devices (IDC).
Blockchain, Drones, Self-driving, 3D Printing, AR & AI, Robotics, Chat-Bots & more…
Crypto Payments
Fake News, Fake Products, Fraud…
Omni-channel Retailing, eTailing, online/ offline world, Shareconomy, Marketplaces, Virtual Shopping.
Major eCommerce Shopping Events- Singles & Cyber November, Xmas & NY.
eB2B only just getting started
India, ramping up fast!
Big Data… knows all... AI Marketing...
WCA eCommerce Logistics Network
WCA eCommerce Logistics Network
Membership Types:
WCA eCommerce Certification
Program
Membership
First Network of its type, facilitating global trade between merchants, vendors and LSP’s; connecting buyers with sellers and logistics providers.
Members will be able to take advantage of acting as closest-to-Customer hubs and access points for cross-border trade.
Will operate as a certified, integrated, shared-economy network and specialty platform; focussing on eCom trans border Services for B2B, B2C,C2B,C2C.
Open to ALL existing WCA Network Members Companies and NEW Logistics and non-Logistics related entities.
Contact your WCA Manager for more informationor W: www.WCAeCommerce.com
Sources: The Voice, We are Social SG, Transport Intelligence, eMarketer, ACMG, Nielsen, McKinsey, BCG, Internet Retailer, Forbes, Business Wire, Focus Economics.