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Contents
Overview
History
Operating division
SWOT analysis
External environmental factors
Wal-Mart strategies
2
Overview
Name: Wal-Mart Stores Inc.
Headquarters: Bentonville, U.S.
Current CEO : Mike Duke
Revenue: $ 466.950 billion (2012)
Profit: $ 15.699 million (2012)
Employees: 2.2 million (2012)
Main competitors : Dollar General Corporation , Costco
Whole Sale Corporation ,Target Corporation
3
History
Walmart is an American multinational retail corporation
that operates chains of large discount department stores
and warehouse stores
Headquartered in Bentonville, Arkansas
The company was founded by Sam Walton in 1962 and
incorporated on octobar31,1969
It has over 11000 stores in 27 countries, under total of
55 different banners
5
Cont’d…
Walmart is the world’s largest company by revenue ,
according to Fortune Global 500 list in 2014 and
maintaining it’s position from last year
It’s the biggest private employer in the world with over
two millions employees
And also it’s the biggest retailer in the world
Walmart is a family-owned business, as the company is
controlled by the walton family, who own over 50 percent
of walmart through their company holding
7
Cont’d…
In 1945, a businessman and former J.C. Penney
employee, Sam Walton, purchased a branch of the Ben
Franklin Stores from the Butler Brothers
His focus was on selling products at low prices to get
higher-volume sales at a lower profit margin
He experience set backs, because of the lease price and
branch purchase were usually high
But he was able to find lower-cost suppliers then the
ones used by other stores
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Operating division
Walmart’s operations are organized into three divisions:
Walmart Stores U.S, Sam’s club , and Walmart
international
The company does business in nine different retail
formats:
supercenters, food and drugs , general merchandise
stores, bodegas(small markets), cash and carry stores ,
membership warehouse club , apparel stores, soft
discount stores and restaurants
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Walmart stores U.S.
Walmart Stores U.S. is the company’s largest division,
accounting for $258 billion(equivalent to $279 billion in
2014), or 63.8 percent of total sales for financial year
2010
It consist of three retail formats that have become
commonplace in United States: Discount stores,
Supercenters, and Walmart markets
the retail department stores sales non-grocery products,
but it’s supercenters sales grocery items
This division also includes Walmart's online retailer,
walmart.com
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Sam’s Club
Sam’s club is a chain of warehouse clubs that sell
groceries and general merchandise, which are often in
large amount
Sam’s club stores are “membership” stores and most
customers buy annual memberships
There are three types kinds of memberships of Sam’s
Club, Sam’s Plus, Sam’s Business and Sam’s Saving ,
that each types provide benefit and convenience to
customers
The first Sam’s club opened in 1983
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Walmart International
As of 2014, Walmart’s international operations comprise
6,337 stores and 800,000 workers in 26 countries
outside United states
There are wholly owned operations in Argentina, Brazil,
Canada and the UK. With 2.2 million employees
worldwide
The company is largest employer in U.S , Mexico and
Canada
Walmart’s international division sales were $108 billion in
2014, or 24.7 of total sales
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SWOT Analysis
Strengths: 1.International operations
2.Scale of operations
3. Competence in Information system
4. Wide range of products
5.cost leadership strategy
1.International operations :
Walmart does not rely on sales from US stores only as its competitors
do
It has earned $135 billion in sales in 2013 from its international
operations
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Strengths
1. scale of operations :
Walmart is the largest retailer in the world with more than $400
billion in revenue and 10,130 stores
Due to such large scale of operations, the corporate can exercise
strong buyer power on suppliers to reduce the price
It can also have high enemies of scale because of its high size that
results in lower prices that passed to consumers
2. Competence in information system :
The corporate achieve significant cost savings because of its
extensive information system that tracks orders, inventory levels,
sales and other information
All this information can accessed , analyzed and decision made at
each store15
Cont’d…
3. Wide range of products :
Walmart can offer wider range of products than any other retailer
It sales grocery , entertainment , health and home related products
among many other categories and offer both branded and own label
goods
Wide range of products attract more customers
4:Cost leadership strategy:
This strategy helped walmart to become low cost leader
It sells products at much lower prices than competitors do , builds
warehouse style superstores that contain extensive range of
products but doesn’t offer much additional benefits or services
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Weaknesses
1. Labor related lawsuits
2. High employee turnover
3. Little differentiation
4. Negative publicity
1. Labor related lawsuits :
Walmart face this situation every year , which cost millions of dollars
It is criticized for poor work conditions , low wages , unpaid overtime
work and females discrimination
In addition corporates reputation has been damaged and fewer
skilled workers are working for it
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Cont’d…
2. High employee turnover :
The firm suffers from high employee turnover that increase firm’s
costs, as it has to train new employees
The main reason is low skilled, poorly paid jobs
3. Little differentiation :
Walmart has no differentiation compared to its competitors
Which might hurt the company in future if commodity prices or
average income would increase
4. Negative publicity :
The company often criticized for its questionable practices such as
bribery of authorities or poor work conditions
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Opportunities
1. Retail market growth in emerging markets
2. Rising acceptance of own label products
3. Trend toward healthy eating
4. Online shopping growth
1. Retail market growth in emerging markets :
Retail markets grew by at least 5% on average in emerging market
last year
The business is currently operates in Brazil, Mexico, China and
India markets
Walmart should increase its presence in these markets to sustain
future growth
19
Cont’d…
2. Rising acceptance of own label products :
The sales of private label products increased by more than 40%
over last 10 years and it shows consumer acceptance of
supermarket chain products
It is having an opportunity to increase the number of private label
products sold at its stores
3. Trend toward healthy eating :
The current trend of eating healthier food has resulted in higher
demand for grocery products that make an opportunity for walmart
to expand its grocery stores
4. Online shoping growth :
Walmart being the biggest offline retailer has huge opportunities to
expand its presence in online retail market20
Threats
1. Increasing competition from brick and mortar online competitors
2. Increasing resistance from local communities
3. Rising commodity product prices
1. Increasing competion from brick and morter online compitotors :
Competitors like Target, Costco, Amazon and Tesco ( in UK) are
putting huge efforts to eliminate price differences that walmart
enjoys
Walmart doesn’t differs from other low cost retailers and will
experience increased competition from them in the future
21
Cont’d…
2.Increasing resistance from local communities :
Walmart superstores have a negative impact on local retailers and
communities
Some of the local retailers are usually forced to closed off when
walmart superstore opens in the area and this effect not only
retailers but their community as a whole
3.Rising commodity product prices :
As price go up, the cost differences between the retailers decreases
and competition shifts from price to product and service
differentiation
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1.Political/Legal
Wal-Mart faced multiple accusations, charges , many resulting in
fines, including environmental violations, child labor law violations,
use of illegal immigrants by sub-contractors, and allegedly poor
working condition for association
Wal-Mart has become a “poster company” on political issues related
to trade , health care , the environment, discrimination , worker pay
and general anti corporate sentiment
Wall-Mart is alleged to have ‘engaged in a pattern and practice of
discriminating against women in promotions , pay , training and job
assignments
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2.Sociocultural
Eco-friendly practices. Wal-Mart launched its global environment
sustainability initiative in 2004 and has since taken action toward
several sustainability goals:
Sell 100 million compact fluorescent bulbs by 2008; reduced
packaging by 5% by 2013; buy fish from certified fisheries; sell
“more organic and environmental friendly products
Customers are more particular about purchases(people are getting
more knowledgeable and broad minded)
25
3:Technological
Wal-Mart’s legendary inventory management capability is driven by
its advanced Texlon barcode system which could track sales price,
inventory levels of each product , keep a history of quantities sold ,
record trends and predict future needs
All Wal-Mart suppliers must participate in Retail link, a computerized
system in which they plan , execute and analyze their business
Wall-Mart’s technological supply-chain sophisticated is intended to
provide “value for customers, associates and shareholders.”
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4:Economic
Increase in wall-Mart net income. (over the past decade,
Wal-Mart doubled its store count, tripled its revenue, and
nearly quartered its net income)
Customers are price sensitive. ( Shoppers likely have
lower price elasticity , a relatively lower switching cost,
but a higher sensitivity to brand reputation. )
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Wal-Mart strategies
Business level strategy :
Low cost strategy:
It offers a wide variety of good quality merchandise , the lowest
possible price , guaranteed satisfaction, free parking
Technology :
RFID enables to track inventory locations , warehouses , shelves
online service :
The Wal-Mart logistic team uses an internal-based Transportation
link system to help them to move goods
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International Strategies
Wal-Mart international includes “Wholly owned operations in
Argentina, Brazil , Canada , and UK; the operation of joint venture in
china
Wal-Mart seeks markets where it feels that there is potential for it to
become a top three retailer, an opportunity that did not exist for it in
Germany or south Korea
Wal-Mart is pursuing strategies which include sustainability efforts
and localized charitable giving to help poverty
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References
http://www.ukessays.com/essays/management/general-
environmental-factors-affecting-wal-mart-management-essay.php
http://www.strategicmanagementinsight.com/swot-analyses/walmart-
swot-analysis.html
http://en.wikipedia.org/wiki/Walmart
http://cdn.corporate.walmart.com/66/e5/9ff9a87445949173fde56316
ac5f/2014-annual-report.pdf
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