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© 2015 Micron. All rights reserved. 1
Jayesh Menon
Re-Skilling and Continuously Upgrading Your
HR Capability - Insights from a Global HR
Leader
Global Organizational Effectiveness LeaderPresented at The HR Summit 2016- Singapore
• The evolving HR competencies and the need to transform HR continuously
• Tips and best practices on breaking barriers and managing change during the
transformation
• Tips and Info on capability building.
• How capability building in HR starts with the us and what we can do about it
Index
Providing strategic HR support to the business can improve business unit revenues by up to 10% and business unit profitability by up to 12%.
Source: CEB
The perceived reality however is this
Transition of skills
Transition of skills
Third wave: Alvin TofflerThird wave: Steve Case
The HR Competency Gap
The Evolution of HR role
Pre 1900
Owner led• HR did not event exist
1900
Industrial Revolution• Labor relations• People as Interchangeable parts
Civil Rights & Compliance• Legal compliance• Reporting• Policy police
1920
Scientific Mgt and WWII• Personnel Mgt• Efficiency experts• Highly evolved processes
Civil service and WWI• Industrial relations• Workers right more formalized
The Birth of HR• Human relations• Knowledge economy,• M&A
The Modern organization• Global• OE/OD• Human capital
The E- enabled • Tech driven• Diversity • Innovation• Disruption
1940
1960
1980
2000
2010
2020…
People driven?• Virtual HR?• Customized?
© 2015 Micron. All rights reserved. 18
The Context
Assess Capability
Build capability
Required HR Capability
• Business
landscape
• Demographics
• Political
• Social
• Others…
• Mapping your
talent
• Your internal
philosophy on
talent
• Buy vs build
• Continuous
transformation
• HR structure
• Competencies
• Diversity
• Others…
© 2016 Micron Technology, Inc.
The Micron Learning EquationHELPING TEAM MEMBERS BUILD THEIR CAPABILITIES AND APPLY THEM EVERY DAY
| May 19, 201620 | Micron Confidential
I (AI+C+A) = >Capabilities
Acquire
Information
-Books
-Articles
-Classes
-Conferences
-CBTs
Collaborate
-Mentoring
-Feedback
-Coaching
-Consulting
Apply
-Work activity
-Personal activity
-Stretch
assignment
Investment
…of your
time, energy,
and
commitment
=>Capabilities
© 2015 Micron. All rights reserved. 21
Micron Leadership DevelopmentReality – Vision – People - Courage
Embed HR TMs in the overall leadership framework
©2015 Micron Technology, Inc. 22
Upgrading our HR capability through visual data
© Visier, Inc. All rights reserved. Visier and the Visier logo are trademarks of Visier, Inc.
22
[Simulated Data]
©2015 Micron Technology, Inc. 2323
Building cultural and learning agility through resources and assignments
Culture Wizard
• Long term assignments
• Short term assignments
• Global Projects
Welcome to Skillsoft and Books 24x7. Let’s
Grow!
Communities of practice
© 2015 Micron. All rights reserved. 24
Managing resistance during transformation
Stay relevantChange
champions
Coach in-
coach outEngage
Changes Examples Implications
Social
Technical
Economic
Political
Environment
Demographic
STEPED MODEL
Sourced from Dave Ulrich, Lawrence smith
Migration, birth policies..
Internet usage, New apps..
Currency valuations, Change of center of gravity
Immigration policies
CSER, NGO, Impact investment
Millennials, STEM talent