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Jayesh Menon Re-Skilling and Continuously Upgrading Your HR Capability - Insights from a Global HR Leader Global Organizational Effectiveness Leader Presented at The HR Summit 2016- Singapore

Upgrading HR capability- HR Summit 2016, Singapore

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© 2015 Micron. All rights reserved. 1

Jayesh Menon

Re-Skilling and Continuously Upgrading Your

HR Capability - Insights from a Global HR

Leader

Global Organizational Effectiveness LeaderPresented at The HR Summit 2016- Singapore

• The evolving HR competencies and the need to transform HR continuously

• Tips and best practices on breaking barriers and managing change during the

transformation

• Tips and Info on capability building.

• How capability building in HR starts with the us and what we can do about it

Index

How does it feel to be in HR?

Providing strategic HR support to the business can improve business unit revenues by up to 10% and business unit profitability by up to 12%.

Source: CEB

The perceived reality however is this

Where did we hit the road block?

IT IS A LOT ABOUT THE RIGHT COMPETENCY & US!

Transition of skills

Transition of skills

Third wave: Alvin TofflerThird wave: Steve Case

The HR Competency Gap

The Evolution of HR role

Pre 1900

Owner led• HR did not event exist

1900

Industrial Revolution• Labor relations• People as Interchangeable parts

Civil Rights & Compliance• Legal compliance• Reporting• Policy police

1920

Scientific Mgt and WWII• Personnel Mgt• Efficiency experts• Highly evolved processes

Civil service and WWI• Industrial relations• Workers right more formalized

The Birth of HR• Human relations• Knowledge economy,• M&A

The Modern organization• Global• OE/OD• Human capital

The E- enabled • Tech driven• Diversity • Innovation• Disruption

1940

1960

1980

2000

2010

2020…

People driven?• Virtual HR?• Customized?

HR Competency model- 2006

Source: RBL

HR Competency model- 2012

Source: RBL

HR Competency model- 2015

Source: RBL https://youtu.be/9BdjdgySzxE

Your Thoughts?

UPSKILLING HR THROUGH TRANFORMATION

© 2015 Micron. All rights reserved. 18

The Context

Assess Capability

Build capability

Required HR Capability

• Business

landscape

• Demographics

• Political

• Social

• Others…

• Mapping your

talent

• Your internal

philosophy on

talent

• Buy vs build

• Continuous

transformation

• HR structure

• Competencies

• Diversity

• Others…

© 2015 Micron. All rights reserved. 19

How Micron builds its internal HR capability

© 2016 Micron Technology, Inc.

The Micron Learning EquationHELPING TEAM MEMBERS BUILD THEIR CAPABILITIES AND APPLY THEM EVERY DAY

| May 19, 201620 | Micron Confidential

I (AI+C+A) = >Capabilities

Acquire

Information

-Books

-Articles

-Classes

-Conferences

-CBTs

Collaborate

-Mentoring

-Feedback

-Coaching

-Consulting

Apply

-Work activity

-Personal activity

-Stretch

assignment

Investment

…of your

time, energy,

and

commitment

=>Capabilities

© 2015 Micron. All rights reserved. 21

Micron Leadership DevelopmentReality – Vision – People - Courage

Embed HR TMs in the overall leadership framework

©2015 Micron Technology, Inc. 22

Upgrading our HR capability through visual data

© Visier, Inc. All rights reserved. Visier and the Visier logo are trademarks of Visier, Inc.

22

[Simulated Data]

©2015 Micron Technology, Inc. 2323

Building cultural and learning agility through resources and assignments

Culture Wizard

• Long term assignments

• Short term assignments

• Global Projects

Welcome to Skillsoft and Books 24x7. Let’s

Grow!

Communities of practice

© 2015 Micron. All rights reserved. 24

Managing resistance during transformation

Stay relevantChange

champions

Coach in-

coach outEngage

How Building HR Capability starts with us!

ADKAR MODEL

Awareness

Reinforcement

Desire

Knowledge

Ability

Prosci CM model

Changes Examples Implications

Social

Technical

Economic

Political

Environment

Demographic

STEPED MODEL

Sourced from Dave Ulrich, Lawrence smith

Migration, birth policies..

Internet usage, New apps..

Currency valuations, Change of center of gravity

Immigration policies

CSER, NGO, Impact investment

Millennials, STEM talent

BRING OUT THE PASSION IN YOU AND BE THE HR PERSON YOU ALWAYS WANT TO BE.

WHO DO YOU WANT TO BE? – THE CHOICE IS YOURS!

© 2015 Micron. All rights reserved. 30