Upload
mobilemonday-switzerland
View
468
Download
1
Embed Size (px)
DESCRIPTION
[MobileMonday Switzerland #2 : Mobile payments and banking.] Dr Yves Pigneur is head of the Information systems institute of the University of Lausanne. His research is currently focused on information system design, requirement engineering, management of information technology and e-business. He conducted a study of PostFinance mobile payment project with Jan Ondrus. http://people.hec.unil.ch/ypigneur/
Citation preview
10/6/08
1
!"#$%&'()*$+,#-*./0$1,()2$!!"#!"$%&'('#)*#+,-#./(''#0$'-#
"#$!%$&'()!1..10#23'("-''#.4,))%#
*+,)-./$,('!5"(6-7'(+&#)*#8$3'$""-#
0$1!&.2,',$3,4!
10/6/08
2
!$0344*00$
"$5,()36*$
10/6/08
3
? why this
failure
Most research has been
focused on …
10/6/08
4
10/6/08
5
and less on …
10/6/08
6
Let’s take a look at !
3.3 million accounts!60% of payments market share!Innovator in retail banking in CH!Already 3 mobile payment schemes!
10/6/08
7
Platform
10/6/08
8
Business model !%,67*/$
5! -6)78.$#$3,!3()769,')!
5!:),')!6;!96<.=,!>?6$,)!
8,)3*$+6&9&0(:&.$
5! @,3(',!96<.=,!>#19,$7!)3?,9,!
5! A$?#$3,&!=61#=71!)3?,9,!
;.56,0/634/36*$
5! BC!=63#D6$)!E-%@F!.$!G,'$!E7'.#=F!
5!H#+.7,3!7,'9.$#=)!
5!I#7#!J#7'.K!36&,!
1(.,.4*$
5! L6)7)!E.))(.$/!#$&!#&+,'D).$/F!
5! M,+,$(,)!E7'#$)#3D6$!#$&!=.3,$3.$/!;,,)F!
PostFinance – 3 forces!
5!N!L?.3O,$!P!A//!Q!.))(,!>#'7=1!)6=+,&!A36$69.3!
5!H66&!>6).D6$!#)!=,#&,'!@7'#7,/.3!
5!%>,'#7,)!.7)!6R$!$,7R6'O!M,)6('3,!
10/6/08
9
PostFinance – 3 forces!
5!N!L?.3O,$!P!A//!Q!.))(,!>#'7=1!)6=+,&!A36$69.3!
5!H66&!>6).D6$!#)!=,#&,'!@7'#7,/.3!
5!%>,'#7,)!.7)!6R$!$,7R6'O!M,)6('3,!
PostFinance – 3 forces!
5!N!L?.3O,$!P!A//!Q!.))(,!>#'7=1!)6=+,&!A36$69.3!
5!H66&!>6).D6$!#)!=,#&,'!@7'#7,/.3!
5!%>,'#7,)!.7)!6R$!$,7R6'O!M,)6('3,!
10/6/08
10
? what went
wrong
PostFinance failed to…
10/6/08
11
10/6/08
12
10/6/08
13
What about this process in Japan?
<!!-?#),)!
BS! TUU!I6L6J6!<6(/?7!#!3',&.7!3#'&!369>#$1!
CS! U?,1!.$+6=+,&!9#V6'!9,'3?#$7)!#$&!.$7,'9,&.#'.,)!
WS! -'6+.&,&!/66&!+#=(,!76!36$)(9,')!
XS! @,7!)7#$&#'&)!;6'!7?,!9#$(;#37(',')!
10/6/08
14
<!!-?#),)!
BS! TUU!I6L6J6!<6(/?7!#!3',&.7!3#'&!369>#$1!
CS! U?,1!.$+6=+,&!9#V6'!9,'3?#$7)!#$&!.$7,'9,&.#'.,)!
WS! -'6+.&,&!/66&!+#=(,!76!36$)(9,')!
XS! @,7!)7#$&#'&)!;6'!7?,!9#$(;#37(',')!
<!!-?#),)!
BS! TUU!I6L6J6!<6(/?7!#!3',&.7!3#'&!369>#$1!
CS! U?,1!.$+6=+,&!9#V6'!9,'3?#$7)!#$&!.$7,'9,&.#'.,)!
WS! -'6+.&,&!/66&!+#=(,!76!36$)(9,')!
XS! @,7!)7#$&#'&)!;6'!7?,!9#$(;#37(',')!
10/6/08
15
<!!-?#),)!
BS! TUU!I6L6J6!<6(/?7!#!3',&.7!3#'&!369>#$1!
CS! U?,1!.$+6=+,&!9#V6'!9,'3?#$7)!#$&!.$7,'9,&.#'.,)!
WS! -'6+.&,&!/66&!+#=(,!76!36$)(9,')!
XS! @,7!)7#$&#'&)!;6'!7?,!9#$(;#37(',')!
In summary …
10/6/08
16
Based on findings, we propose a
process of the diffusion…
I1$#9.3!J6&,=!6;!&.2().6$!)7#/,)!
-?#),!B!
5!G(.=&!#$!.$&()7'1!#==.#$3,!<,7R,,$!JT%)!#$&!8.$#$3.#=!.$)D7(D6$)!
-?#),!C!
5!Y$+6=+,!7?,!),==,')!#$&!<().$,))!.$7,'9,&.#'.,)!).&,!E.S,SZ!9,'3?#$7)F!&('.$/!7?,!&,+,=6>9,$7!
-?#),!W!5!-'6+.&,!#$!#&,[(#7,!+#=(,!;6'!7?,!36$)(9,')!
-?#),!X!
5!Y$+6=+,!7?,!9#$(;#37(',')!76!)3#=,!7?,!)1)7,9!#$&!62,'!.$7,'6>,'#<.=.71!#$&!,#),!6;!(),!
=*,)$>(/"$6*?3),/&6#$(003*0$
!E',)7'.3D6$)Z!.$3,$D+,)Z!6<=./#D6$)F!
10/6/08
17
Our business model is
sustainable only with a customer
base of 20 million to 25 million.
We expect to breakeven in three
years.
Abhishek Sinha, CEO
Eko India
“
”
10/6/08
18
To be continued: http://www.janondrus.com