Transforming Performance Management

www.valuingyou.co.uk

Fiona AndersonMarian Hubbell

Diane [email protected]

0783 4209240

Transforming Performance Management

@valuingyou


Why most conversations demotivate

FOCUS ON STRENGTHS

NO

N-

DIR

ECTIVE

FOCUS ON WEAKNESSES

DIR

ECTIVE


How we define strengths

“Underlying qualities that energise us and we are great at (or have potential to become

great at).”Brewerton and Brook, 2014


Return on Investment

Gallup State of the Global Workplace, 2013

• Disengaged employees lose you customers – 70% of consumers will not forgive business following poor customer service

• Disengaged employees are not productive – they make 100 times the number of errors

• Disengaged employees take time off “sick” – they take 2.4 times more sick days

• 74% of employees rarely, or never receive praise from their managers – The number one reason employees leave is a lack of recognition and, according to a Harvard Business Review study, recognition also has the largest impact on employee engagement

• Disengaged employees have a negative impact on profitability – they cost an organisation approx. £3,400 for every £10,000 annual salary

17% of UK workforce is engaged 17%

26% actively disengaged

26%


Importance of a positive mind-set


The power of strengths-based conversations

Ref: Corporate Leadership Council



Strengthscope® individual profile


What is the right kind of stretch?


Peak performance & productivity


Weaker areas – “performance risks”

20


Using coaching:

• Awareness of strengths in overdrive

• Identify impact on role – acceptable or not?

• Using your strengths to compensate

• Using others’ strengths to compensate

• Forming new habits – being very intentional

Stretch - positive strategies to reduce performance risks


Multi-rater feedback – unique feature


Changing assumptions

Employee-driven

Aim: Improve performance, engagement and development

Agile goals

Valuing unique strengths

Rewards linked to contribution and team success

Coaching-focused to build strengths and reduce risks to performance

Top-down approach

Aim: Improve performance

Fixed goals

Prescribing competencies

Strong link between appraisal ratings and rewards

Training-focused to fix weaknesses

“Inspire excellence by positively stretching people to optimize their strengths,

reduce performance risks and achieve beyond what they thought was possible”

Brook and Brewerton, 2013


Staff

Managers

Senior Managers

Executive Board

Developing a Contagious Culture Model

MissionBrand

Vision

Nucleus

StrategyPlans

BudgetGoals

ValuesBehaviours

Symbols

Annual PlanAnnual Budget

Team ObjectivesIndividual

ObjectivesPerformance Management

EvaluateReport

Monthly one to ones

MetricsReportingAppraisalObjectivesSalary ScalesTraining and DevelopmentTalent ManagementRecruitmentInductionCompetencies

Performance ManagementRewardRecognitionCommunication and InvolvementPRMarketingITFinanceLogisticsLegalGovernance

Individual ObjectivesPersonal DevelopmentTeam GoalsMonthly one to ones

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www.valuingyou.co.uk3


• Building great place to work

• Leadership development

• Coaching

• Team development

• Recruiting best in class talent

• Succession planning

• Career/personal development

• Managing change

• Building resilience

Potential is only limited by our thinking


Questions?


Inspired to do…….


Share | Learn | InspireWelco

me


Vision: Share | Learn | Inspire

5 a year Case Study - including evidence of success

+ New technique and/or research45 minute sessions: Input, Q&A, Reflection Sponsored events, no fee to attend Virtual “committee” of 6 volunteers


Share | Learn | Inspire: [email protected] Sign up for Engage for Success

Newsletter http://engageforsuccess.org/

Building Your Business Case for Culture Change: www.valuingyou.co.uk

Slides, follow up …….

Watch for & circulate email for next event. Feedback

Contribute: If you are a proactive doer- volunteer

for our virtual “committee” A case study or technique Host an event

CIPD: Develop skills: Action Learning, am, 10th June http://www.eventbrite.co.uk/o/cipd-birmingham-branch-7902952112

What

else?

http://engageforsuccess.org/

http://www.valuingyou.co.uk/

http://www.eventbrite.co.uk/o/cipd-birmingham-branch-7902952112

http://www.eventbrite.co.uk/o/cipd-birmingham-branch-7902952112