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D E L I V E R I N G I N N O V A T I V E T R A I N I N G S O L U T I O N S ® A division of CapitalWave Inc. © 2010 CapitalWave, Inc. | All rights reserved. FinancialTrainingSoluti ons Transforming your Training with Simulations

Transform your training with simulations speaker deck - march 2011

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The speaker Deck for a Keynote at the 'Financial Training Innovation' conference for Learning and Development professionals - March 15, 2011

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Page 1: Transform your training with simulations   speaker deck - march 2011

 D E

L I V

E R

I N

G

I N

N O

V A

T I V

E

T R

A I N

I N

G

S O

L U

T I O

N S

®

A division of CapitalWave Inc.© 2010 CapitalWave, Inc. | All rights reserved.

FinancialTrainingSolutions

Transforming your Training with Simulations

Page 2: Transform your training with simulations   speaker deck - march 2011

Page 2© 2010 CapitalWave, Inc. | All rights reserved.FinancialTrainingSolutions

CapitalWave, Inc.Delivering Innovative Training Solutions

Simulations & Technology

Page 3: Transform your training with simulations   speaker deck - march 2011

Page 3© 2010 CapitalWave, Inc. | All rights reserved.FinancialTrainingSolutions

Why use Simulations?1

Evaluating Simulations6

Simulation benefits2

Simulation Components5

Simulations in Online Learning3

Points of Discussion

Page 4: Transform your training with simulations   speaker deck - march 2011

Page 4© 2010 CapitalWave, Inc. | All rights reserved.FinancialTrainingSolutions

Simulators

Page 5: Transform your training with simulations   speaker deck - march 2011

Page 5© 2010 CapitalWave, Inc. | All rights reserved.FinancialTrainingSolutions

Simulators

Page 6: Transform your training with simulations   speaker deck - march 2011

Page 6© 2010 CapitalWave, Inc. | All rights reserved.FinancialTrainingSolutions

Simulators

Page 7: Transform your training with simulations   speaker deck - march 2011

Page 7© 2010 CapitalWave, Inc. | All rights reserved.FinancialTrainingSolutions

Simulators

Page 8: Transform your training with simulations   speaker deck - march 2011

Page 8© 2010 CapitalWave, Inc. | All rights reserved.FinancialTrainingSolutions

Simulators

Page 9: Transform your training with simulations   speaker deck - march 2011

Page 9© 2010 CapitalWave, Inc. | All rights reserved.FinancialTrainingSolutions

Why use Simulations?

It’s time to move simulations from the cockpit and out of burning buildings – and into board rooms and training rooms in a multitude of

businesses and organizations

Aspect of Execution

Learn new processes

& strategies

Team building aspect

Helps in decision making

Page 10: Transform your training with simulations   speaker deck - march 2011

Page 10© 2010 CapitalWave, Inc. | All rights reserved.FinancialTrainingSolutions

Simulators

Page 11: Transform your training with simulations   speaker deck - march 2011

Page 11© 2010 CapitalWave, Inc. | All rights reserved.FinancialTrainingSolutions

Simulation benefits

Benefit 2

Benefit 5

Learning through actions

Benefit of consistent, constant & immediate feedback

Developing Moderators or facilitators

Learning through mistakes

Enjoyable & Exciting Learning Experience

“Capstone” for training or

Certification programs

Participants are free to make mistakes, learn from them & apply learning before venturing out

Enjoyable application of knowledge helps in better retention among participants

Acting as the final step towards certification or training programs

Outcome in simulation comes through experience and not just reading, discussion & testing

Through constant feedback, participants can make corrections & move forward

Aids in developing capabilities & coverage of existing professional training staffs

Benefit 4

Benefit 6

Benefit 1

Benefit 3

Page 12: Transform your training with simulations   speaker deck - march 2011

Page 12© 2010 CapitalWave, Inc. | All rights reserved.FinancialTrainingSolutions

Simulations in Online Learning

Virt

ual I

nter

actio

nsReinforce Learning

Games & Live Interactions

Online simulation training is highly effective as it goes against the norm of isolating learners

for a geographically dispersed target audience

Page 13: Transform your training with simulations   speaker deck - march 2011

Page 13© 2010 CapitalWave, Inc. | All rights reserved.FinancialTrainingSolutions

Simulations in Online Learning – Virtual Interactions

Chat Rooms

Web & Video Conference

Discussion Boards

Second Life Applications

Based on the target audience and Organization’s technology, the structure of online simulation interventions should be chosen

Page 14: Transform your training with simulations   speaker deck - march 2011

Page 14© 2010 CapitalWave, Inc. | All rights reserved.FinancialTrainingSolutions

Simulations in Online Learning – Reinforce Learning

1 2

Simulation can be offered as a part of overall online course

Simulation can be offered to participants who are returning to the office after a classroom intervention

Virtual simulations to reinforce Learning

The focus of using simulation in online learning is to continue the knowledge process and to continue

application of that knowledge

Page 15: Transform your training with simulations   speaker deck - march 2011

Page 15© 2010 CapitalWave, Inc. | All rights reserved.FinancialTrainingSolutions

Simulation Case

Team A

Team B

Each team begins to formulate their own strategies, choices & decisions while competing against each other when simulation cases are handed to them

The moderator can check in frequently to determine where the teams are and to coach virtually

Simulations in Online Learning – Games & Live Interactions

Page 16: Transform your training with simulations   speaker deck - march 2011

Page 16© 2010 CapitalWave, Inc. | All rights reserved.FinancialTrainingSolutions

Simulations in Online Learning – Limitations

No overuse of Technology• Entire programs should not be moved

to simulation medium• Online simulation should be a

reinforcement to classroom or seminar type training interventions

Complex topics or issues to stay out of Online simulations

• Leadership or cultural simulations may need to stay in the classroom or

boardroom to encourage face to face interaction

• Concepts that can be influenced through social media can move to the

online environment

Page 17: Transform your training with simulations   speaker deck - march 2011

Page 17© 2010 CapitalWave, Inc. | All rights reserved.FinancialTrainingSolutions

Simulation Components

Realistic

Sense of Competition

Combination of Learning &

Dialogue

Targeted & not

Blanketed

Network creation

outside the Classroom

Page 18: Transform your training with simulations   speaker deck - march 2011

Page 18© 2010 CapitalWave, Inc. | All rights reserved.FinancialTrainingSolutions

Simulation Components - Realistic

Current External Forces

Current Internal Forces

Decisions

Be as realistic as possible in order to create the real world in a simulated and controlled

environment

Page 19: Transform your training with simulations   speaker deck - march 2011

Page 19© 2010 CapitalWave, Inc. | All rights reserved.FinancialTrainingSolutions

Simulation Components – Sense of Competition

Simulation Case

New thought patterns

The idea behind the simulation is to open eyes and minds to

doing things differently

Page 20: Transform your training with simulations   speaker deck - march 2011

Page 20© 2010 CapitalWave, Inc. | All rights reserved.FinancialTrainingSolutions

Simulation Components – Combination of Learning & Dialogue

Organization’s Strategy & Culture

Outcome Driven Simulation

Simulation Outcome should be evaluated against

The final result of the simulation should not be a checkmark for getting through it but to reinforce the Organization’s culture & values

Page 21: Transform your training with simulations   speaker deck - march 2011

Page 21© 2010 CapitalWave, Inc. | All rights reserved.FinancialTrainingSolutions

Simulation Components – Targeted but not Blanketed

Recruitment & Selection

Performance Appraisal

Career Planning

Training & Development

Health & Safety

Job Classification

Competitive Analysis

Site Review and Analysis

Evaluate & Refine Performance

Analytics

Marketing Metrics

Optimize site structure

HR

Str

ateg

ies

Mar

keti

ng

Str

ateg

ies

Simulation for HR executives

should focus on helping

personnel within the confines of

HR law

Simulation for Marketing executives

should focus on creating revenue

& customer relationships

An effective Simulation loses essence when not used selectively and applied all across the board

Page 22: Transform your training with simulations   speaker deck - march 2011

Page 22© 2010 CapitalWave, Inc. | All rights reserved.FinancialTrainingSolutions

Simulators

Page 23: Transform your training with simulations   speaker deck - march 2011

Page 23© 2010 CapitalWave, Inc. | All rights reserved.FinancialTrainingSolutions

Simulation Components – Network creation outside the Classroom

Sim

ula

ted

En

viro

nm

ent

(Cla

ssro

om

)

Simulation Focus

• Teamwork

• Identifying strengths of team members

• Application of learned concepts

Real World

Real World

Page 24: Transform your training with simulations   speaker deck - march 2011

Page 24© 2010 CapitalWave, Inc. | All rights reserved.FinancialTrainingSolutions

Simulation Evaluation

Delivery Method

Preferred steps for Outcome

If the simulation is a complex, computer-based operation, then the programming should also deliver an evaluation in an

immediate context

Preferred steps should coincide with applicable laws, natural phenomenon, organizational procedures, and even organizational culture

Create a matrix or rubric that shows the criterion for the evaluation so that it is useful to both the moderator and the participants Consequences

for wrong actions

Matrix Creation

Use of decision tree that maps out the right steps, the wrong steps, and the consequences. This help the participants learn and apply knowledge tothe situation.

Page 25: Transform your training with simulations   speaker deck - march 2011

Page 25© 2010 CapitalWave, Inc. | All rights reserved.FinancialTrainingSolutions

The Learning Pyramid – Current Learning

Page 26: Transform your training with simulations   speaker deck - march 2011

Page 26© 2010 CapitalWave, Inc. | All rights reserved.FinancialTrainingSolutions

Engagement

“You don’t learn because your engaged. You’re engaged

because you’re learning.”

– Nick deKanter

Page 27: Transform your training with simulations   speaker deck - march 2011

Page 27© 2010 CapitalWave, Inc. | All rights reserved.FinancialTrainingSolutions

Bryant Nielson CEO & Managing Director.

[email protected]

http://www.CapitalWave.comhttp://www.FinancialTrainingSolutions.com

Bryant Nielson, CEO & Managing Director

http://www.linkedin.com/in/bryantnielson

http://www.facebook/capitalwave

http://twitter.com/#!/capitalwave

http://www.yourtrainingedge.com

bryant.nielson

CapitalWave, Inc.Delivering Innovative Training Solutions

Page 28: Transform your training with simulations   speaker deck - march 2011

Page 28© 2010 CapitalWave, Inc. | All rights reserved.FinancialTrainingSolutions

The Learning Pyramid – Current Learning

Questions?Bryant Nielson, [email protected] t: 917-477-3221

Nick Barcia, Ph.D., [email protected] t: 917-607-3425