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Supervisory Training Series: Communication & Self ManagementKevin R.Thomas, Manager,Training & Development · Office of Human Resources · [email protected] · 413-597-3542
January 2016
Manager, Training and DevelopmentOffice of Human Resources
Presented by Kevin R. Thomas
Supervisory Training SeriesTime Management &
Prioritization
Supervisory Training Series: Communication & Self ManagementKevin R.Thomas, Manager,Training & Development · Office of Human Resources · [email protected] · 413-597-3542
1) Principles2) Strategic questions3) Prioritization4) Managing attention and energy 5) One on ones 6) Action planning
Supervisory Training Series: Communication & Self ManagementKevin R.Thomas, Manager,Training & Development · Office of Human Resources · [email protected] · 413-597-3542
1.Self as instrument2.Pushing the envelope
– for you– for the workplace
Principles
Supervisory Training Series: Communication & Self ManagementKevin R.Thomas, Manager,Training & Development · Office of Human Resources · [email protected] · 413-597-3542
1.Up to 5 questions that help you test your ideas2.Should relate to critical success factors in your
role3.Should contribute to your boss’s success
Strategic Questions
Supervisory Training Series: Communication & Self ManagementKevin R.Thomas, Manager,Training & Development · Office of Human Resources · [email protected] · 413-597-3542
Example
• Does it help to strengthen HR’s reputation with directors and senior leaders?
• Does it create or strengthen partnerships inside and outside of Williams?
• Does it help me reach new audiences?• Does it make managers better at managing?• Does it help people have difficult conversations?
Supervisory Training Series: Communication & Self ManagementKevin R.Thomas, Manager,Training & Development · Office of Human Resources · [email protected] · 413-597-3542
Your Turn
Supervisory Training Series: Communication & Self ManagementKevin R.Thomas, Manager,Training & Development · Office of Human Resources · [email protected] · 413-597-3542
1.Forced choice using index cards2.Online tool
Prioritization
Supervisory Training Series: Communication & Self ManagementKevin R.Thomas, Manager,Training & Development · Office of Human Resources · [email protected] · 413-597-3542
• Choose 5 projects or initiatives• Write a subject for each
one on an index card.• Put them in order of
importance• Write it down
Forced choice with index cards
Click icon to add picture
Supervisory Training Series: Communication & Self ManagementKevin R.Thomas, Manager,Training & Development · Office of Human Resources · [email protected] · 413-597-3542
Online tool for prioritization
Supervisory Training Series: Communication & Self ManagementKevin R.Thomas, Manager,Training & Development · Office of Human Resources · [email protected] · 413-597-3542
Activities
Supervisory Training Series: Communication & Self ManagementKevin R.Thomas, Manager,Training & Development · Office of Human Resources · [email protected] · 413-597-3542
1.Attention as a limited resource2.Focusing strategies3.Energy and attention boosters
Managing Attention and Energy
Supervisory Training Series: Communication & Self ManagementKevin R.Thomas, Manager,Training & Development · Office of Human Resources · [email protected] · 413-597-3542
Attention is a Limited Resource
Supervisory Training Series: Communication & Self ManagementKevin R.Thomas, Manager,Training & Development · Office of Human Resources · [email protected] · 413-597-3542
• If you respected attention as a limited resource, what would you do differently?
Attention as a Limited Resource
Supervisory Training Series: Communication & Self ManagementKevin R.Thomas, Manager,Training & Development · Office of Human Resources · [email protected] · 413-597-3542
• Lower the stakes• Give your brain
instructions• Time-limited work
periods• Centering Exercise
Focus
Click icon to add picture
Supervisory Training Series: Communication & Self ManagementKevin R.Thomas, Manager,Training & Development · Office of Human Resources · [email protected] · 413-597-3542
• The brain evolved to deal with concrete situations.• For your highest
priority activity, what specifically do you need to do next?• Camera check.
Giving the Brain Clear Instructions
Supervisory Training Series: Communication & Self ManagementKevin R.Thomas, Manager,Training & Development · Office of Human Resources · [email protected] · 413-597-3542
• Notice what happens when I say:
– “Go to your office and don’t come out until you finish your report.”
– “Go to your office, turn on your computer, open a web browser, and spend 30 minutes starting the research for your report. Then get outside and go for a walk around the block.”
Time-Limited Work Periods
Supervisory Training Series: Communication & Self ManagementKevin R.Thomas, Manager,Training & Development · Office of Human Resources · [email protected] · 413-597-3542
Productive Self TalkCounterproductive Productive
I have to.I must finish.
This project is so big and important.
I must be perfect.I don’t have time for fun.
I choose to.
When can I start?
I can take one small step.
I can be perfectly human.I must enjoy myself.
In Sum: I have to finish something big and do it perfectly by working hard for long periods of time without ever having fun.
In Sum: I choose to start on one small step, knowing I have plenty of time for play.
Supervisory Training Series: Communication & Self ManagementKevin R.Thomas, Manager,Training & Development · Office of Human Resources · [email protected] · 413-597-3542
Increasing Focus in 12 Breaths
• 3 breaths: letting go of the past• 3 breaths: letting go of the future• 3 breaths: coming into the present moment• 3 breaths: arriving at the right level of energy, creativity,
concentration, etc.
Supervisory Training Series: Communication & Self ManagementKevin R.Thomas, Manager,Training & Development · Office of Human Resources · [email protected] · 413-597-3542
Activity BenefitExercise Greater energy, increase sense
of agencyNutrition Increased energy, better mood,
lower stress, Meditation Increased concentration, lower
stressNaps Increases productivity and
alertnessWalking Boosts creativityBreaks (brief diversions) Increases task focusExperience of nature Reduces fatigue, decreases
stress
Energy and Attention Boosters
Supervisory Training Series: Communication & Self ManagementKevin R.Thomas, Manager,Training & Development · Office of Human Resources · [email protected] · 413-597-3542
1.Value2.Format
One on Ones
Supervisory Training Series: Communication & Self ManagementKevin R.Thomas, Manager,Training & Development · Office of Human Resources · [email protected] · 413-597-3542
You Write the Slide: Value of One on Ones
Supervisory Training Series: Communication & Self ManagementKevin R.Thomas, Manager,Training & Development · Office of Human Resources · [email protected] · 413-597-3542
• Weekly or biweekly• 30 minutes• 10 minutes for you• 10 minutes for
them• 10 minutes for
development
Format for 1:1s
Supervisory Training Series: Communication & Self ManagementKevin R.Thomas, Manager,Training & Development · Office of Human Resources · [email protected] · 413-597-3542
1.Stages of change2.Choosing a goal3.WOOP Model
Action Planning
Supervisory Training Series: Communication & Self ManagementKevin R.Thomas, Manager,Training & Development · Office of Human Resources · [email protected] · 413-597-3542
Stages of Change
Supervisory Training Series: Communication & Self ManagementKevin R.Thomas, Manager,Training & Development · Office of Human Resources · [email protected] · 413-597-3542
Instead of trying to suppress an unwanted behavior, focus on new, desired behaviors
Goal Setting
Supervisory Training Series: Communication & Self ManagementKevin R.Thomas, Manager,Training & Development · Office of Human Resources · [email protected] · 413-597-3542
• Wish – What is you wish when it comes to time management and prioritization?
• Outcome – the best outcome you can imagine.• Obstacle – what might get in the way of achieving your wish?• Plan – make a plan to make it happen
WOOP Model
Supervisory Training Series: Communication & Self ManagementKevin R.Thomas, Manager,Training & Development · Office of Human Resources · [email protected] · 413-597-3542
Think of a new behavior you’d like to try between now and the next time we meet.
Complete the WOOP worksheet.
Your Turn
Click icon to add picture
Supervisory Training Series: Communication & Self ManagementKevin R.Thomas, Manager,Training & Development · Office of Human Resources · [email protected] · 413-597-3542
Links coming via email:
Contact Kevin Thomas at 413-597-3542or email [email protected]
Supervisory Training SeriesCommunication & Self-
Management
Questions?
• Course page link to all course materials• Program evaluation link, feedback welcome