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Thinking like a user

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Page 1: Thinking like a user
Page 2: Thinking like a user

Agenda

Introduction Project Roles Definitions Thinking Like a User Examples

2IDEAS for Building a Better Laboratory

Page 3: Thinking like a user

Introduction

McCarthy Building Companies, Inc. Science & Technology Business Unit– 140+ projects valued at $4.4 billion since 2000– Experts in labs, research and advanced

technology facilities– Varying construction delivery methods– We see numerous laboratory solutions – great

and not so great

Jim Contratto, Vice President– 28 years of industry experience– Background rooted in design & construction

3IDEAS for Building a Better Laboratory

Page 4: Thinking like a user

Purpose

Explain key concepts from a lab builder’s perspective for a successful project

Identify what end users and facility managers should know and expect going into a project

Page 5: Thinking like a user

Project Roles

CM vs. General Contractor vs. Lab Builder– Owner expectations

Designer–What types of labs?

Owner– Understanding Means & Methods

5IDEAS for Building a Better Laboratory

Page 6: Thinking like a user

Definitions

Owner’s Success Guiding Principles– Examples: estimates, respect, budget

overruns Perception is important

6IDEAS for Building a Better Laboratory

Page 7: Thinking like a user

Thinking Like a User Examples

Engaging Maintenance Staff During Design

Cleanliness: Perceptions of Users Means & Methods BIM Value Hoteling Concept Don’t Abandon the Client–Making it work: commissioning integration

Always Look for New Solutions

7IDEAS for Building a Better Laboratory

Page 8: Thinking like a user

Engaging Maintenance Staff During Design

8IDEAS for Building a Better Laboratory

Page 9: Thinking like a user

Cleanliness: Perceptions of Users

9IDEAS for Building a Better Laboratory

Page 10: Thinking like a user

Means & Methods

10IDEAS for Building a Better Laboratory

Page 11: Thinking like a user

BIM Value

MEP prefabrication Clash detection Integrated work plans

11IDEAS for Building a Better Laboratory

Page 12: Thinking like a user

MEP Prefabrication

12IDEAS for Building a Better Laboratory

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Clash Detection

13IDEAS for Building a Better Laboratory

Page 14: Thinking like a user

Integrated Work Plans

14IDEAS for Building a Better Laboratory

Page 15: Thinking like a user

Integrated Work Plans

15IDEAS for Building a Better Laboratory

Page 16: Thinking like a user

Hoteling Concept

16IDEAS for Building a Better Laboratory

Page 17: Thinking like a user

Thinking Like a User Examples

Engaging Maintenance Staff During Design

Cleanliness: Perceptions of Users Means & Methods BIM Value Hoteling Concept Don’t Abandon the Client–Making it work: commissioning integration

Always Look for New Solutions

17IDEAS for Building a Better Laboratory

Page 18: Thinking like a user

A good builder has to think like a user if you want to raise the

bar on labs and provide an excellent outcome.