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On behalf of IFS Forrester has written a report about the value of project-based solutions based on interviews with IFS customers and other companies on the market.
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CRM
Design
Project management
ERP/HCM
Financials
Service
management
Traditionally, project information is stored
in functional silos.Information isnot easily shared. Information is
not easily shared.
Business development
and opportunity management
Plan and design project
approach
Build and construct project delivery
Billing and
collection
Monitor and
service
Assess and analyze
•Best practices and knowledge sharing•Business process
automation•Audit and reporting
Process PBS CRM ERP Financials HCM
Sales/customerprospects/leads
X / + X
Project pipeline X +
Resource forecasting X +
Bill of materials X / + X
Project planning X +
Invoicing X X +
Project cost analysis X X / + +
Assessment and analysis X + +
Service requests X +
X = Core process functionality
+ = Supported process functionality
