Inspired and Empowered Reps Rock Revenue and the Customer Experience.

Executives and managers who think employee engagement is “soft will likely find that retaining employees, customers and REVENUE is HARD.

So how much do unengaged employees hurt your bottom line?

Other Resources of the ROI of Agent Engagement:

• The ROI of Agent Engagement White Paper http://www.connectfirst.com/lp-roi-agent-engagement/

• 5 Tips on Providing Great Customer Service and how it will Impact your Bottom Line http://www.connectfirst.com/5-tips-for-providing-great-customer-service/