The global impact of cyber crime

30.9%

MONETARY THEFT

30.2%

IP THEFT

35.1%

EXTORTION

41.5%

31.4%

INFRASTRUCTUREDAMAGE





23.9%

39%

CRITICAL BUSINESS

INFORMATION

19.9% 22.3%

EXTORTION BY REGION/GROUP EXTORTION BY INDUSTRY

AFRICA APAC ASEAN

EASTERNEUROPE

EUROZONE

G7

LATINAMERICA

NORTH AMERICA

GLOBAL

BLACKMAIL AND EXTORTION ARE TRADITIONALLY SEEN AS AN UGLY FORM OF FINANCIAL CRIME. BUT IN THE ONLINE WORLD IT IS INCREDIBLY ORGANISED PAUL JACOBS, GLOBAL LEADER OF CYBER-SECURITY

* sample size <50

Source: Grant Thornton’s International Business Report - a quarterly survey of 2,500 business in 36 economies worldwide.

© 2016 Grant Thornton International Ltd. ‘Grant Thornton’ refers to the brand under which the Grant Thornton member firms provide assurance, tax and advisory services to their clients and/or refers to one or more member firms, as the context requires. Grant Thornton International Ltd (GTIL) and the member firms are not a worldwide partnership. GTIL and each member firm is a separate legal entity. Services are delivered by the member firms. GTIL does not provide services to clients. GTIL and its member firms are not agents of, and do not obligate, one another and are not liable for one another’s acts or omissions. www.grantthornton.global

THE GLOBAL IMPACT OF CYBER CRIME

WHAT IS THE PRIMARY IMPACT OF A CYBER-ATTACK?

CYBER-ATTACKS

MOST COMMON CYBER-ATTACKS BY REGION OR COUNTRY GROUPING

EXTORTION: A GLOBAL PHENOMENON

INCREASE IN ATTACKS OVER THE PAST 12 MONTHS6%

TOTAL COST OF CYBER-ATTACKS TO BUSINESSES IN THE PAST12 MONTHS

$280bn

REPUTATIONAL LOSS29%

26% MANAGEMENT TIME

16.4% CUSTOMER LOSS OR CHURN

12% CLEAN-UP COSTS

7.4% DIRECT LOSS OF TURNOVER

3.6% COMPETITIVENESS

3.1% CUSTOMER BEHAVIOUR CHANGE

24.9% APAC

35.1% ASEAN*

21.9% EASTERN EUROPE

15.0% EUROZONE

12.5% G7

28.1% LATIN AMERICA*

14.9% AFRICA

14.4% NORTH AMERICA

GLOBAL17.1%

ENERGY23.3%

6.2% REAL ESTATE AND CONSTRUCTION

19.8% TRAVEL, TOURISM AND LEISURE*

13.0% TECHNOLOGY, MEDIA AND TELECOMMUNICATIONS

22.4% CONSUMER PRODUCTS

16.3% MANUFACTURING

11.3% TRANSPORT*

23.7% HEALTHCARE*

45.8%* FINANCIAL

SERVICES

17.9% AGRICULTURE*

4.8% PROFESSIONAL SERVICES*

22.1% EDUCATION*

THE MAJORITY OF FIRMS HAVE NO CYBER INSURANCE

13%35%

52%

YES NO NOT AWARE

21% 15%

20162015

1234567

PERCENTAGE OF PEOPLE WHO HAVE EMPLOYED PROFESSIONAL INVESTIGATORS

YES NO NOT AWARE

*

53%42%

4%