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Presentation by Levend Arisoy
Yesterdaaayyy…. ♪♪♪♪♪♫♫♫
The Graveyards are full with successful people
Video
Win once, you’re a winner. Win again, you’re a champion
You win or you lose. There is no draw in this game.
Always keep your eyes on the ball.
Attack is the best form of defense. Be aggressive.
Never give up!
Be strong!
Be in every part of the field
Run Faster…Faster than yourself
Never miss a good opportunity
Team Up… Team Soul
Global Rankings
Passenger Number
1 1𝑠𝑡 in Turkey
Passenger Number
3 3𝑟𝑑 in Europe Rankings
Number of Destinations
8 8𝑡ℎ in World Rankings
Passenger Number
17 17𝑡ℎ in World Rankings
Operating Fleet
22 22𝑡ℎ in World Rankings
Landing
25 25𝑡ℎ in World Rankings
Global Rankings (Quality)
Service Quality
1 Europe’s Best Airlines
Market Leader
1 Air Transport World
Market Leader Prize
in 2010 Catering
1 World’s 1st catering in
Economy Class
Best Premium Economy Seats
in the World
Quality Achievements of 2011
Service Quality
Europe’s Best Airline
Turkish Airlines Figures
Passenger Figures
Network Size, Development and Fleet Data
Network Development
1.000
2.000
3.000
4.000
5.000
6.000
7.000
90 100 110 120 130 140 150 160 170 180 190 200
2006- 103 2005- 83
2004-73
2003- 65
2007 - 101
2008 - 127
2009 - 132
2010 - 153
Aircraft
2011 - 179
Aircraft
14.1 mn passenger
16.9 mn passenger
19.6 mn passenger
22.6 mn passenger
25.1 mn passenger
29.1 mn passenger
32.6 mn passenger Landing Per Week
Destinations
214 Number of Destinations
( End of 2012)
Figures / Passenger Number
12,0
10,3 10,4 10,4
12,0
14,2
17,0
19,7
22,6
26,9
29,2
32,6
0
5
10
15
20
25
30
35
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
Total Pax ( million )
5,5 5,1 5,4 5,4 6,1 7,0 8,0
9,7 11,6
14,0 15,0
18,1
0
5.000
10.000
15.000
20.000
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011T
International (million)
6,5 5,2 5,0 5,0
5,9 7,2
9,0 10,0
11,0
12,9 14,2
14,5
0
2.000
4.000
6.000
8.000
10.000
12.000
14.000
16.000
18.000
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011T
Domestic (million)
Transit passengers
759 786 1.022 941
1.130 1.114
1.563
2.229
3.129
4.445
5.043
6,237
0
1.000
2.000
3.000
4.000
5.000
6.000
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011T
Th
ou
san
ds
International to International Transfer (000)
Fleet
69 73 66 65
73 82
102 101
127 132
153
179
0
20
40
60
80
100
120
140
160
180
200
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
4,83 Turkish Airlines
average fleet age
210
2012
Cargo
30,321 33,38 39,073 37,732 36,407 39,144 37,259
114,653 126,492 145,149 161,158 201,402
274,266 350,443
0
50
100
150
200
250
300
350
400
450
2005 2006 2007 2008 2009 2010 2011
Th
ou
san
ds
Cargo Volume ( tones )
Int Dom
Brand Value – Commercials
Brand Value – Brand Faces
Kobe Bryant Caroline Wozniacki
Brand Value – Sponsorships
Brand Value – Sponsorships
Products and Advantages
Cabin Features
New Comfort Class
Catering
Lounge Istanbul
Turkish Corporate Club
Cabin Features
New Premium Economy Cabin Class: Comfort Class
Turkish Airlines wins the award for Best Premium Economy Class airline seat at the 2011 World Airline Awards
Comfort class is the new cabin class in addition to business and economy options.
Comfort Class service is now available on Beijing, Shanghai, Sao Paulo, Tokyo, Guangzhou, Los Angeles, Hong Kong, New York and Toronto flights.
Catering
Turkish Airlines, which serves the best catering service for Economy Class, is offering Chef in Cabin concept in Business Class.
Turkish Corporate Club
TCC
TCC INCENTIVE & TCC GIFT
TCC DISCOUNT
EXCESS BAG TURKISH
CORPORATE CLUB KART
NO PENALTIES
Istanbul Lounge 650
Seat capacity of Lounge Istanbul
3.000 m2 Area of Lounge Istanbul
Our Business Class travelers, Miles&Smiles Elite card members with one guest, Miles&Smiles Elite Plus members with their family and Star Alliance Gold card members can take advantage of Lounge Istanbul
In our lounge, you will have a good time comfortably before flight and enjoy the free catering service (hot and cold soft drinks, fresh squeezed orange juice, sandwiches, croissants, pastries, tarts, tartlets, sweet and salted biscuits, nuts, and hot soup.)