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www.asaecenter.o rg Connecting Great Ideas and Great People www.asaecenter.o rg Frank Fortin, Massachusetts Medical Society Jaime Nolan, IntrinXec Management Inc. Nan Dawkins, Serengeti Communications The 360-Degree Marketing Communications Strategy August 22, 2010 1:30 p.m.

The 360 Degree Mrketing Communications Strategy

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Page 1: The 360 Degree Mrketing Communications Strategy

Connecting Great Ideas and Great Peoplewww.asaecenter.org

Frank Fortin, Massachusetts Medical Society

Jaime Nolan, IntrinXec Management Inc.Nan Dawkins, Serengeti

Communications

The 360-Degree Marketing

Communications Strategy

August 22, 20101:30 p.m.

Page 2: The 360 Degree Mrketing Communications Strategy

Once Upon a Time …

Photo credit: jsbanks42 via flickr.com

Page 3: The 360 Degree Mrketing Communications Strategy
Page 4: The 360 Degree Mrketing Communications Strategy
Page 5: The 360 Degree Mrketing Communications Strategy

Photo credits: International Center for Tropical Agriculture (left); polyscene (right) via flickr.com

Page 6: The 360 Degree Mrketing Communications Strategy

Align With Business Objectives

Photo credit: DVIDSHUB via flickr.com

Page 7: The 360 Degree Mrketing Communications Strategy

No Magic Pill

Photo credit: thomasthomas via flickr.com

Page 8: The 360 Degree Mrketing Communications Strategy

Nothing Goes Away: Every Tool Has Value

Photo credit: siomuzzz via flickr.com

Page 9: The 360 Degree Mrketing Communications Strategy

They All Have to Work Together

Photo credit: MITO SettembreMusica via flickr.com

Page 10: The 360 Degree Mrketing Communications Strategy

The Funnel is Still Relevant

Page 11: The 360 Degree Mrketing Communications Strategy

The Funnel is Still Relevant

Page 12: The 360 Degree Mrketing Communications Strategy

The Funnel is Still Relevant

Page 13: The 360 Degree Mrketing Communications Strategy

Know Thy Community

Photo credit: twose via flickr.com

Page 14: The 360 Degree Mrketing Communications Strategy

Social Technographics Ladder

© 2009 Forrester Research

Page 15: The 360 Degree Mrketing Communications Strategy

Massachusetts Medical Society Members: All Ages

22%

74%

21%

15%

22%

13%

21%

74%

32%

14%

22%

9%

0% 20% 40% 60% 80% 100%

Inactives

Spectators

Joiners

Collectors

Critics

Creators 50

59

67

63

101

117

Vs. US adults=100

2008 2009

Page 16: The 360 Degree Mrketing Communications Strategy

MMS Member Survey:Preferred Communication

Modes

FTFDM

E-mailWebsite

Weekly e-newsletterMonthly print newsletter

FacebookMMS e-Comnmunity

TwitterBlogs

0 10 20 30 40 50 60 70

2005

%

Page 17: The 360 Degree Mrketing Communications Strategy

MMS Member Survey:Preferred Communication

Modes

FTFDM

E-mailWebsite

Weekly e-newsletterMonthly print newsletter

FacebookMMS e-Comnmunity

TwitterBlogs

0 10 20 30 40 50 60 70

20102005

%

Page 18: The 360 Degree Mrketing Communications Strategy

Experiment and Learn Quickly and Cheaply

Photo credit: WilliamBullimore via flickr.com

Page 19: The 360 Degree Mrketing Communications Strategy

Communicate to your outposts …

Photo credit: Shawn Allen via flickr.com

Page 20: The 360 Degree Mrketing Communications Strategy

… and bring them back home

Photo credit: syntheticpanda via flickr.com

Page 21: The 360 Degree Mrketing Communications Strategy

Cross Promote

Photo credit: peterfuchs via flickr.com

Page 22: The 360 Degree Mrketing Communications Strategy

Your Checklist Could Look Like This …

Print newsletterMagazineWebsiteEmail newslettersSearchDirect mailMedia relations

BlogFacebookTwitterYouTubePrivate online

communities

Page 23: The 360 Degree Mrketing Communications Strategy

Different Tools for Different Purposes

(Download a copy from our session handout.)

Photo credit: cmo.com

Page 24: The 360 Degree Mrketing Communications Strategy

Prioritize and Focus

Photo credit: helgabj via flickr.com

Page 25: The 360 Degree Mrketing Communications Strategy

Measure, Measure, Measure

Photo credit: redheat via flickr.com

Page 26: The 360 Degree Mrketing Communications Strategy

One Final Word: This Will Disrupt Your Way

of Doing Business

Photo credit: schlegl via flickr.com

Page 27: The 360 Degree Mrketing Communications Strategy

Contact InformationFrank FortinCommunications DirectorMassachusetts Medical SocietyWaltham, [email protected](781) 434-7099

@massmedicalwww.massmed.orgblog.massmed.org

@frankfortinhttp://frankfortin.wordpress.com