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Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

Technology Reinvents Performance Management – Accenture Strategy

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Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

THE

A new generation of workforce technologies are helping leaders guide workers in a more timely way and helping people take a more active role in managing their own performance and careers.

New tools and apps are helping people readily find learning sources and mentors, supporting just-in-time skill building, collaboration and real-time feedback.

FUTURE WORKOF

This new, technology-enabled performance management is more comprehensive and holistic. It’s focused on maximizing people development, improving the performance of individuals and the entire organization.

Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

HELPINGINDIVIDUALSHELP ORGANIZATIONS

Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

Traditional performance management approaches can’t keep up with the needs of today’s workplace.

They are not sufficiently tailored to individuals’ goals and they look backward rather than forward to opportunity.

Performance management needs to help workers adopt new behaviors in the face of change. Currently, this is not happening.

64% of workers say that the pace of change in their job is increasing due to technology advances.

Yet, only 34% of leaders believe current performance management approaches are highly effective at helping employees rapidly adapt to change.

GET PERSONALPERFORMANCE

MANAGEMENTWITH

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As work becomes more fluid, people need to reinvent themselves continuously and adapt their skill sets to stay relevant.

Technologies can support this by providing customized learning and coaching experiences.

A WORKFORCETHAT REINVENTSITSELF

81% of executives say that people who have a variety of skills, and can step into multiple roles, will be valued most in the future workforce.

A more fact-based, data-driven approach to performance management enables at least two important developments.

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It makes the evaluation process more open, fair and transparent, based on clear and understandable data.

High quality data can be used to steer people’s performance in a more powerful way.

YOUR PEOPLE BASED ON DATA-DRIVEN FACTS,

NOT OPINIONS

GUIDE

63% of leaders and employees say that relying on just one supervisor’s employee evaluation is not an accurate way to assess an individual.

1

2

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When it comes to coaching and evaluation the human touch will always be important.

But in an age when smart devices can track people’s work and machine intelligence can predict future behaviors—coaching and feedback will come real-time. And delivered through artificial intelligence apps.

MEET YOUR

AN APP NEW COACH:

71% of employees and leaders say technology that tracks performance at work would improve performance management.

Make performance management a present and future focused endeavor, with the business and its people working together toward mutually shared outcomes.

Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

1ACTIONTAKING

Reorient performance management toward the shared outcomes of people and the business

Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

Be clear with people and explain how performance is assessed in human terms.

2ACTIONTAKING

Make performance management more transparent

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New workforce technologies increase the timeliness of performance insights for supervisors to provide tailored feedback, and people to analyze and manage their own performance.

3ACTIONTAKING

Use technology to enhance the process of performance improvement

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Show your people and management that performance management, enabled by leading technologies, is a prerequisite for professional development.

4ACTIONTAKING

Build advanced digital knowledge in your senior HR leadership

Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

Arm people with their own personal digital coaches and auto-analytics apps — and make it a positive, motivating experience.

5ACTIONTAKING

Use measurement to motivate

LEARN MOREabout delivering business outcomes with technology-enabled performance management in our full report:

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Technology reinvents performance management

Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.