Tampere Goes Agile - Experimenting Through Change Keynote

ExperimentYour Way Through Transformation

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@jasonlittle

#trega16

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Jason, what do you think?


FFS….here we go again… Well, from a process perspective…


Great another meddler…U

NC

ERTAIN

TY M

ETER


oh, he’s not as annoying as I thought

UN

CERTA

INTY

METER


ah, ok, he’s giving us some options…

UN

CERTA

INTY

METER


That was nice…he gave up his little agile

room.

UN

CERTA

INTY

METER


ok, looks like he’s here to help us out…

UN

CERTA

INTY

METER


“Let go of certainty. The opposite isn't uncertainty. It's openness, curiosity and a

willingness to embrace paradox”

Tony Schwartz, Author: The Way We’re Working Isn’t Working


Could everyone standup please?


OMG NOOOOOO!

Eek, this might be hard.

Cool!


“we don’t need to embrace uncertainty, we need to figure out how to reduce it.”

Me, (unless someone more famous already said that)


Passive


Active


Interactive


Passive Active

InteractiveUncertainty reduction theory - Charles Berger | Richard Calabrese

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Reinforces existing beliefs

Challenges beliefs

3 Strategies, 7 axioms for reducing uncertainty


Why does this

matter?

Experiments have become fashionable.

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What is the purpose of your experiment?


Produce a measurable outcome

more certainty

blind jump

Commitment


getting to action makes our

brains feel good.

but sometimes we get there too

early.

Example


fuzzy measurements

Time-bound

shorter feedback loop

Less certainty


Explore why + what

Start with Google OKRs

Example


Start!

Experiments Show progress

early

Man, this change is

really hard

Uh-oh…

Reboot

Hey, it’s working!

Uh-oh…

E E

E

E

E

E

Intervention

WAV E O F C H A N G E


Intervention! The ‘Experiment’ was using Lego Serious Play


17 Change Canvases, multiple experiments,

Lightning talks as debriefs


Experiment: Peer-pressure

“accountability”


How’s it going?


Interventions are events that trigger change. Experiments are used to transition

people through it.

Me, again! (man, I’m on a roll…with props to William Bridges.)


start with the big picture


Co-create & make visible!


Prioritize Options


make things visible


Establish Rituals

How often should you review the big picture?

How long should you run experiments?

What’s the natural pace of change?

What’s the tolerance for disruption?


12-week year

Mastering the Rockefeller Habits

4 Disciplines of Execution

http://12weekyear.com/

https://gazelles.com/

http://the4disciplinesofexecution.com/

“BIG PICTURE” APPROACHES


1) What’s the point of the experiment? 2) Passive? Active? Interactive? 3) Involve the people affected 4) Make it visible 5) Establish new rituals


Thanks!

Business

Tampere Goes Agile - Experimenting Through Change Keynote