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Supply Chain Insights LLC Copyright © 2014, Supply Chain Risk Management Study Summary Charts April 2014

Supply Chain Risk Management - Summary Charts - 24 APRIL 2014

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Executive Overview Today’s supply chains are a risky proposition. The factors are numerous and rising. They include: outsourcing, complexity, global operations, demand volatility and supplier fragility. In our view, supply chains are not up to the challenge. They are fragile. Supply chain risk management is a factor in business continuity planning. Over 80% of companies see risk management as an important piece of their company’s strategy, but in over 50% of companies, the effort is buried in other processes. It is not top of mind. In another 20% of companies, leaders are just getting started on a risk management program. The reason? Many of the concepts are new. The processes are evolving, and companies are unsure. However, the risks are growing and the potential consequences for companies are large.it is growing in importance. Consider the facts: • Pervasive. In 2013, 80% of companies had a material disruption. It was not one. On average, it was three. Companies are not prepared for the challenges they face. • False Sense of Security? Today, 68% of companies feel that they are better prepared than five years ago, but their focus has been a narrow and traditional focus on supply. Few companies are attacking risk management holistically. • Foundational Gaps. Visibility in the extended supply chain--both demand and supply--is a growing risk. Demand volatility is the largest gap to companies today; and only 18% of companies have visibility to second and third-tier suppliers. Yet, the funding for companies is tied up in multi-year ERP programs that do not address the problem. In this report, we share the results from the study along with case studies from our client engagements to make the point that supply chains today are not able to withstand the risk. We believe that there needs to be a call to action.

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Supply Chain Risk Management Study

Summary ChartsApril 2014

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Agenda

Study Overview

Risk Overview

Risk Drivers and Disruptions

Risk Management Performance

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Study Overview

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Respondents Primarily Work for Manufacturers and Average Revenue is $5 Billion

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Two-Thirds of Manufacturers Are in a Process Industry,Especially Consumer Packaged Goods

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Respondents Primarily Work in a Supply Chain Roleand One-Quarter Are Vice Presidents or Higher

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Most Report That the Supply Chain Leader Reportsto a C-Level Executive or the President

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Agenda

Study Overview

Risk Overview

Risk Drivers and Disruptions

Risk Management Performance

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Definition Given to Respondents

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Risk Management Is a Relatively Low Source of Business Pain for Respondents

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Over Half Report Risk Management Is Embedded inOther Processes

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Most Consider Risk Management an ImportantPart of Company’s Supply Chain Strategy

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Over Half Driven to Risk Management Becauseof Major Supply Chain Disruption

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Two in Five Report the Head of the Supply Chain IsResponsible for Supply Chain Risk Management

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Top Supply Chain Descriptive Challenges Today:Global, Many, Controlled, & Room for Improvement

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Top Supply Chain Descriptive Challenges NEXT Year:Proactive, Strategic, Aligned, Controlled & Global

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Greatest Improvements in Positive Descriptors:Proactive and Aligned

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Agenda

Study Overview

Risk Overview

Risk Drivers and Disruptions

Risk Management Performance

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Supply Side and External Risks Are Most CommonIssues Addressed by Risk Management

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Top Three Drivers of Supply Chain Risk TODAY:Demand Volatility, Supply Chain Visibility,

and Operations Complexity

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Top Categories for Most Common Risk Drivers:Partners and Internal Drivers

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Partner-Related Drivers Expected to Decline Over Time;Internal and Consumer Drivers Expected to Increase

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Partner-Related Drivers Expected to Decline Over Time;Internal and Consumer Drivers Expected to Increase

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Drivers Most Expected to Increase: Regulatory Compliance, Operations Complexity,

and Consumer Power

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Areas of Increasing Supply Chain Risk:Operations Complexity, Regulatory Compliance and

Consumer Power

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Demand Volatility Is Only Top 3 Driver in Past, Present and Future

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Top Areas of Increased Risk vs. 5 Years Ago:Regulatory Compliance and Operations Complexity

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Top Areas of Expected Increase Risk in 5 Years:Regulatory Compliance and Operations Complexity

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Top Areas of Increased Risk in 5 Years vs. 5 Years Ago:Operations Complexity and Consumer Power

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Top Two Supply Chain Disruptions in 5 Years:2011’s Tsunami in Japan and 2012’s Hurricane Sandy

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80% Had Any Disruptions in 2013, but Only 30% Included Them in Financial Reporting

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Agenda

Study Overview

Risk Overview

Risk Drivers and Disruptions

Risk Management Performance

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About Half Report Their Company Is Performing Well on Supply Chain Risk Management

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While 80% Report Risk Management Is Important, Only Half Report Good Performance

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Over Two-Thirds Claim Company’s Risk Management Is Better Than 5 Years Ago

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Why Changes in Risk Management Vs. Five Years Ago(Open-Ended)

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Demand Volatility Is Top Driver of Risk Today, but Companies Are Most Prepared for Product Quality Issues

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Drivers Less Prepared for Compared to Risk:Computer Security and Product Quality

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Less Than One in Five Has Visibility of Their ExtendedNetwork During Supply Chain Disruptions

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82% Monitor the Financial Status of 1st Tier Suppliers vs. 44% for Extended Tier Suppliers

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Most Important Risk Management Techniques:Business Continuity Plans, Conversations with Suppliers

and Customers, and Inventory Buffers

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Overall Back-up Plans Are Most Important Type of Risk Management Technique

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Expected New Risk Management Techniques(Open-Ended)