11 - 1© 2011 Pearson Education, Inc. publishing as Prentice Hall

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Supply-Chain Management

Group members

M. ARIF ANWER

SHOAIB HASHMI

SHAKIR ULLAH

ANILA

MADIHA MUSHTAQ

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TCS (Pvt). LimitedTCS (Pvt). LimitedIntroduction TCS is working from almost 3 decades; TCS is brand is now a symbol of trust and

reliability for customers. TCS provides domestic and international services to

consumers, corporate businesses and households regarding pickups and

deliveries.

TCS pioneered has leaded the courier industry in Pakistan in the past 26 years

and what actually drops this success was the realization that “business is simple”.

Simple enough to appreciate that the organization must be built around the

customer needs and wants and at time, latent demand. TCS simply chased those

customers’ desires and built the organization around it. Today TCS is dynamic

robust yet flexible business model that continues to attract business and

continue to render strength and success to the united cause of 6500 TCS people

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TCS ExpressTCS Express::1. Over Night Express

2. Second day delivery

3. Same day express delivery

4. Fragile and special handling

5. Out of services area delivers

6. Holiday deliveries

7. 2, 5, 10 AND 25 KG ECONOMICAL RED BOXES

TCS (Pvt). LimitedTCS (Pvt). Limited

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TCS Express Operation: TCS Express Operation:

South region North region Central region

Further south region divided into following four areas,Karachi Hyderabad Sukhur Quetta

North region is divided into three areas which are,Lahore Faisalabad Multan

Central region is divided into three areas,Rawalpindi Gujranwala Peshawar

TCS Express logistic process which is divided into three regions in Pakistan that and further 3 regions divided into 10 areas

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Figure 11.1

Karachi is divided into four major hubs which are,

•Airport hub

•PECHS hub

•Gulshan hub

Badri hub (Saddar)

TCS Express Operation: TCS Express Operation:

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Table 11.1

TCS Express Operation: TCS Express Operation: Airport hub is main hub located near old airport Karachi

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TCS ConnectTCS Connect

• Cash On Delivery

• Cash @ Door Step/Express centers/Bank

• Cheque @ Door Step/Express center

• Credit Card online

• Credit Card offline Door step/Express center

• Internet Banking

• UBL Omni

• Easy Paisa

Customer made payments to TCS Connect through below listed payment modes.

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TCS LogisticsTCS LogisticsTCS logistics has been fortified with three divisions which have been formed to cater to all the logistics need of its customers, which are as under:

•Overland Express

•Ware housing and Distribution

•Fleet solution

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Overland Services Overland Services

LCL ( less than container load)

FCL ( full container load)

Door to door delivery

Hub to door delivery

Pallet boxes of 50 kg

Movers and packers service Table 11.2

Beneficiaries:Large companies and service industries are being benefited from TCS overland service.

Services:

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Movers and packers service Movers and packers service

© 2011 Pearson Education, Inc. publishing as Prentice Hall

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Warehousing Process:Warehousing Process:

Table 11.4

Dispatching Of Docks

storage:

Receiving Of Docks

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THE ENDTHE END

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