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© 2016 ALL RIGHTS RESERVED ● MATTERMARK.COM
Organizing the World’s Business Information
Small Business Web Summit - May 10, 2016The State of the B2B SaaS Market
© 2016 ALL RIGHTS RESERVED ● MATTERMARK.COM
Today’s discussion
@Mattermark @dawnpoulos
Goal: How to find and sell to high-growth B2B SaaS companies
© 2016 ALL RIGHTS RESERVED ● MATTERMARK.COM
SaaS multiples - what’s going on?
Oh crap
Just kidding lol
@Mattermark @dawnpoulos
© 2016 ALL RIGHTS RESERVED ● MATTERMARK.COM
The pain point
0
125
250
375
500
0
1000
2000
3000
4000
10/1/2013 9/1/2013 12/1/2014 5/1/2014 9/1/2014 12/1/2015 5/1/2015 9/1/2015 4/1/2016
Growth Score Employees
@Mattermark @dawnpoulos
© 2016 ALL RIGHTS RESERVED ● MATTERMARK.COM
Account based sales
@Mattermark @dawnpoulos
Using growth signals to improve: • Quality of SDR prospecting • Efficiency of Sales Execs • Profitability of Customer Success
© 2016 ALL RIGHTS RESERVED ● MATTERMARK.COM
Prospecting starts with your customers
Identify your most profitable customers
Find new ones just like them
@Mattermark @dawnpoulos
© 2016 ALL RIGHTS RESERVED ● MATTERMARK.COM
Identify your top customers
@Mattermark @dawnpoulos
© 2016 ALL RIGHTS RESERVED ● MATTERMARK.COM
Find ones just like them
@Mattermark @dawnpoulos
© 2016 ALL RIGHTS RESERVED ● MATTERMARK.COM
Key signals for B2B SaaS
@Mattermark @dawnpoulos
• Funding • Employee headcount growth • Growth score
© 2016 ALL RIGHTS RESERVED ● MATTERMARK.COM
FundingM
onth
s
14
16
18
20
22
Seed to A A to B B to C C to D D to Late
Average Number of Months Between Funding Rounds for SaaS Companies
@Mattermark @dawnpoulos
© 2016 ALL RIGHTS RESERVED ● MATTERMARK.COM
Employee headcount growth
@Mattermark @dawnpoulos
© 2016 ALL RIGHTS RESERVED ● MATTERMARK.COM
Funding & employee growth
10-14%
15-24%
25-50%
51%+
0 75 150 225 300
n=489
Employee 6-month growth rate for B2B SaaS companies that received funding within last 9 months
@Mattermark @dawnpoulos
© 2016 ALL RIGHTS RESERVED ● MATTERMARK.COM
Growth score
0
1000
2000
3000
4000
10/1/2013 8/1/2013 10/1/2014 2/1/2014 5/1/2014 8/1/201410/1/2015 2/1/2015 5/1/2015 8/1/2015 2/1/2016
Growth Score
@Mattermark @dawnpoulos
© 2016 ALL RIGHTS RESERVED ● MATTERMARK.COM
Sales is all about efficiency
@Mattermark @dawnpoulos
© 2016 ALL RIGHTS RESERVED ● MATTERMARK.COM
Prioritization based on triggers
@Mattermark @dawnpoulos
© 2016 ALL RIGHTS RESERVED ● MATTERMARK.COM
Prioritization based on triggers
@Mattermark @dawnpoulos
© 2016 ALL RIGHTS RESERVED ● MATTERMARK.COM
Growth: verticals B2B SaaS
Customer SupportFinance
Software DevelopmentHuman ResourcesCloud Computing
AnalyticsEnterprise Software
MarketingPayments
Network/HostingSecurity
AdvertisingRecruiting
eCommerce
Average Growth Score
0 70 140 210 280
Growth Score
@Mattermark @dawnpoulos
© 2016 ALL RIGHTS RESERVED ● MATTERMARK.COM
Customer success
@Mattermark @dawnpoulos
© 2016 ALL RIGHTS RESERVED ● MATTERMARK.COM
Identify your VIP customers
@Mattermark @dawnpoulos
© 2016 ALL RIGHTS RESERVED ● MATTERMARK.COM
Reduce churn
@Mattermark @dawnpoulos
© 2016 ALL RIGHTS RESERVED ● MATTERMARK.COM
The state of B2B SaaS?
@Mattermark @dawnpoulos