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SO YOU’VE DEFINED YOUR BIG IDEA YOUR VALUES YOUR PURPOSE HOW DO YOU SHARE THEM THROUGH YOUR BRAND?

Summercamp 2013: Branding your happy startup with Brook Calverley

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Brook helps organisations become more open and deliver more authentic experiences through his company People Made. His approach brings together a deep understanding of social, brand and culture – and how these all work as one to create meaningful interactions with customers and employees.

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Page 1: Summercamp 2013: Branding your happy startup with Brook Calverley

SO YOU’VE DEFINED YOUR BIG IDEA YOUR VALUES YOUR PURPOSE HOW DO YOU SHARE THEM THROUGH YOUR BRAND?

Page 2: Summercamp 2013: Branding your happy startup with Brook Calverley

People-Made at the Happy Startup Sumercamp 2

YOUR BRAND IS NOT YOUR LOGO IT’S YOUR PROMISE YOUR CORE VALUES AND BENEFITS PSYCHOLOGY & SCIENCE BROUGHT TOGETHER WHAT PEOPLE SAY ABOUT YOU WHEN YOU’VE LEFT THE ROOM

Page 3: Summercamp 2013: Branding your happy startup with Brook Calverley

People-Made at the Happy Startup Sumercamp 3

YOUR BRAND IS NOT YOUR LOGO IT’S YOUR PROMISE YOUR CORE VALUES AND BENEFITS PSYCHOLOGY & SCIENCE BROUGHT TOGETHER WHAT PEOPLE SAY ABOUT YOU WHEN YOU’VE LEFT THE ROOM

Page 4: Summercamp 2013: Branding your happy startup with Brook Calverley

People-Made at the Happy Startup Sumercamp 4

BRAND IS WHAT THE BRAND DOES.

Page 5: Summercamp 2013: Branding your happy startup with Brook Calverley

People-Made at the Happy Startup Sumercamp 5

THE WALLS HAVE COME DOWN

Page 6: Summercamp 2013: Branding your happy startup with Brook Calverley

People-Made at the Happy Startup Sumercamp 6

TRANSLATING WHAT YOU BELIEVE INTO WHAT YOU DO

Page 7: Summercamp 2013: Branding your happy startup with Brook Calverley

1. EXPRESS YOUR VALUES THROUGH YOUR PRODUCTS AND SERVICES

Page 8: Summercamp 2013: Branding your happy startup with Brook Calverley

People-Made at the Happy Startup Sumercamp 8

AIRBNB DISASTER RESPONSE Making it easy for hosts to offer space for free and connect with those in need

AIRBNB

A COMMUNITY THAT ENRICHES THE WORLD THROUGH SHARING SPACE

Page 9: Summercamp 2013: Branding your happy startup with Brook Calverley

People-Made at the Happy Startup Sumercamp 9

“IF IT DOESN’T DO WHAT IT’S MEANT TO DO WE DON’T SELL IT”

BERTS

WE ONLY SELL THINGS WE LOVE

Page 10: Summercamp 2013: Branding your happy startup with Brook Calverley

People-Made at the Happy Startup Sumercamp 10

PATAGONIA

DON’T BUY IT

THE COMMON THREADS INITIATIVE A challenging response to Black Friday

Page 11: Summercamp 2013: Branding your happy startup with Brook Calverley
Page 12: Summercamp 2013: Branding your happy startup with Brook Calverley

2. BUILDING AN INTERNAL CULTURE THAT’S TRUE TO YOUR VALUES

Page 13: Summercamp 2013: Branding your happy startup with Brook Calverley

People-Made at the Happy Startup Sumercamp 13

INVITING EMPLOYEES TO SHARE A MOMENT Bringing together, uniting outside and inside

COKE

SHARING A MOMENT

Page 14: Summercamp 2013: Branding your happy startup with Brook Calverley

People-Made at the Happy Startup Sumercamp 14

LETTING THE RIGHT ONE IN $3,000 to leave?

ZAPPOS

HIRE FOR FIT

Page 15: Summercamp 2013: Branding your happy startup with Brook Calverley

3. OPEN UP TO YOUR CUSTOMERS

Page 16: Summercamp 2013: Branding your happy startup with Brook Calverley

People-Made at the Happy Startup Sumercamp 16

LETTING EVERYONE IN Getting closer to the action

BRIDGEWATER

BRINGS INTO FOCUS THE PEOPLE BEHIND THE PRODUCTS

Page 17: Summercamp 2013: Branding your happy startup with Brook Calverley

People-Made at the Happy Startup Sumercamp 17

CROWD-SOUCED DESIGN: THE LOVEBIRD 62 Designers 12,000 votes

MADE.COM

CUTTING OUT THE MIDDLEMAN

Page 18: Summercamp 2013: Branding your happy startup with Brook Calverley

AUTHENTIC BRANDS THAT DO WHAT THEY SAY

Page 19: Summercamp 2013: Branding your happy startup with Brook Calverley

People-Made at the Happy Startup Sumercamp 19

THANKS

Brook Calverley Founder & Managing Partner, People-Made +44 (0)7968 475666 [email protected] 27 Paul St. London EC2A 4JU www.people-made.com @wearepeoplemade