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Robert Baird President +1 215 353 0696 Leaders Standard Work 6/8/22 www.leanteamsusa.com

Standard work for leaders

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Standard Work for Leaders is a lean approach and method to enable leaders to provide daily support in both strategy deployment and culture development. The leaders follow a three step process of developing the daily standard tasks to check on strategy deployment, installing visual management at the value stream to understand the progress and results, and finally using the Gemba walk to ensure daily progress.

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Page 1: Standard work for leaders

Robert BairdPresident

+1 215 353 0696

Leaders Standard Work

Apr 12, 2023 www.leanteamsusa.com

Page 2: Standard work for leaders

A strategic list of standard tasks, performed daily by the leaders,

to achieve strategy deployment and maintain continuous improvement momentum

• Is a tiered Gemba Walk not a group Gemba Walk

• Directs the leader to check on and support key metrics

• A method to achieve Daily progress

What is Leader Standard Work?

Page 3: Standard work for leaders

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Leaders Standard Work Benefits

• Key projects become fast paced to conclusion, results sustained

• Less resources are required to obtain business results

• Strategy is known by everyone and everyone benefits and knows how to contribute

• Problems are avoided or corrected quickly• Standard work achievable

Page 4: Standard work for leaders

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Three Part Process

• Leader Standard Work• Visual Management• Gemba Walk

Gemba WalkVisual Management

Leader Standard

Work

Page 5: Standard work for leaders

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Visual Controls

• Aligned with strategy deployment• Identifies when the process is abnormal• Ownership and accountability by value stream

workers• All visuals are real time and updated manually

Page 6: Standard work for leaders

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Daily Accountability

• Leader scrutinizes visuals’ data daily – Determines what steps to take by whom

• Assigns resources, sets due dates

• Follows up• Daily, tiered Gemba walks

– If visual management is sufficient then 15 minutes• Target and Visual accountability

Page 7: Standard work for leaders

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Interconnected Relationship Tiered Gemba Walks

Supervisors

Department Managers

Site Manager

Support Managers

Page 8: Standard work for leaders

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Supervisor Daily Check List Observations Improvement Notes

Quality Control Check Standard Work 5S Score Scrap box review Machine Condition

Complete each observation daily with a value stream worker

Daily Improvements Improvement Notes

TWI Matrix Problems from Pitch Key metrics Roadblocks Opr. Project Progress Yield Levels

Complete each review daily

Page 9: Standard work for leaders

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Standard Work for Department Manager

Metric Board Review Improvement Notes

TWI Matrix Problems from Pitch Key metrics Roadblocks Opr. Project Progress Other Key Projects Yield Levels

Complete each review daily with a Supervisor (use STP Support, Teach, Promote)

Review Improvement Notes

Quality Control Check Standard Work 5S Score Scrap box review Machine Condition

Review each observation daily with a Supervisor

Page 10: Standard work for leaders

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Standard Work for Site Manager Metric Board Review Improvement Notes

TWI Matrix Problems from Pitch Key metrics Roadblocks Opr. Project Progress Other Key Projects Yield Levels

Complete each review daily with each of the Department Managers (use STP Support, Teach, Promote)

Ensure accountability for the results Ensure fast pace of key project completion

Page 11: Standard work for leaders

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Standard Work For Human Resource ManagersAn example of a Support Manager

Employee Reviews Improvement Notes

TWI Matrix Follow up with new Employees Employee Survey Actions Career Path Skill Progress Training Program Results

Complete each review weekly with all shop floor positions (use STP - Support, Teach, and Promote)

Page 12: Standard work for leaders

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What is Gemba STP

Used by the leaders as a method to support culture, strategy, and engagement development.

• Support – During the Gemba Walk support the employees by removing roadblocks and providing necessary resources

• Teach – During the Gemba Walk if employees are unsure of the strategy, Lean Sigma tool application, controls such as quality, policies, or required skills then take the time to teach.

• Promote – During the Gemba Walk promote the type of culture you want in place, continuous improvement, safety, security, learning organization, teamwork, etc. Remember the best method of promoting, as a leader, is being the model.

Page 13: Standard work for leaders

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