Solving Printer Errors and Output Management Problems

Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2011Plus Technologies LLC Company Confidential - Copyright 2012

Solving Printer Errors and Output Management Problems


For many companies, print spooling and output management are critical business components. Typical output processes include:

Check printing Label and barcode printing Report printing Form printing Records printing and many more

Output Management for BusinessesOutput Management for Businesses


Printing Inefficiency Affects BusinessPrinting Inefficiency Affects Business

All of these documents are mission-critical for day-to-day operations. Errors, downtime, and inefficiency all affect the company’s productivity – and ultimately – its bottom-dollar.

How can you get your output management under control and optimize your business?


Upgrading Output Management SoftwareUpgrading Output Management Software

The first step is in the software. The print spooling software on operating systems (O/S) is woefully inefficient and underequipped to meet the demand and sophistication of your business.

OM Plus output management software replaces your O/S spooler to provide superior functionality and problem-solving.


Printing Problems and SolutionsPrinting Problems and Solutions

OM Plus can solve many complex output management and document delivery challenges. Here are just a few example scenarios.

The Problem: Managing and supporting a large enterprise’s print infrastructure is a complex task.

With an O/S spooler there is no way to know immediately when a printer is offline, jammed, out of toner, or just swamped with too many print jobs.

This lack of a single infrastructure view leads to lost productivity.

The Solution: OM Plus provides remote status of your entire enterprise printing environment from a single screen. It allows you to easily re-print or re-route print jobs from wherever you happen to be.



The Problem: Managing an enterprise wide print environment is a Help Desk resource drain. As a matter of fact, 40% of Help Desk Calls are related to printing problems. How much does it cost your company Help Desk to manage your company’s printers and print problems? Can you pull the statistics necessary to make efficiency decisions?

The Solution: OM Plus provides remote statistics gathering and printer trouble isolation. This allows the Help Desk to better manage output management with a single view of all the company’s printing statistics. It allows printer grouping (independent of actual print servers) into manageable units and has allowed companies to reduce their print related trouble calls by as much as 50%.



More Problems: Do your users choose printers that are not appropriate for the job they are printing? Do users print large jobs on printers designed for departmental printing? Would you like to be able to balance the load amongst printers automatically, or

route around failed, empty, or jammed printers?

OM Plus Solutions: OM Plus provides advanced print automation. It can control not only who can print

to what printers, but can stop a user from printing 1000 page jobs to a desktop printer.

OM Plus can also “round robin” print jobs to groups of printers to more evenly utilize the printers.

Additionally, OM Plus can be set up to automatically re-route a print job that is intended for a printer that has failed.


Is OM Plus Right for Your Business?Is OM Plus Right for Your Business?

Every business is different, so there are many different problems OM Plus can tackle. The most common benefits include:

Increased Help Desk Productivity Through simplified, centralized control with output management software

Confirmed Print Job Delivery Through Intelligent Print Job Routing

Printer Load Balancing and Failover Route around failed printers, reduce wait time, and avoid overload

Robust Options Exceeds the capabilities of standard O/S spoolers.

See for yourself: Download a Free Trial of OM Plus Today!


Even More Print Solutions from PlusEven More Print Solutions from Plus

OM Plus DM = Delivery Manager+ Advanced Delivery and Confirmation of Print Jobs (Spooler)+ Management of queues+ Value Add Functions e.g. – Secure Print Release, Failover, Load Balancing, Redirect, Restart,

Bundling, Bursting, Tray Mgmt, Audit, Throughput Enhancement, etc

OM Plus FM = Fleet Manager + Consumable Management+ Device Alerts+ Device Meters

OM Plus RM = Report Manager + Electronic Report Distribution+ Virtual Bursting+ Archiving


Support and LicensingSupport and Licensing

Multiple Licensing Pricing Models – Examples: ILF – one time fee Subscription – 36 months Usage Based – on # of printers Custom Licensing – large opportunities

Free Customer Evaluation 30 Day Trials

Printing Support Direct access to technician 5 x 12 hrs per day (standard) 7 x 24 available Annual support renewals


Plus Tech Contact InformationPlus Tech Contact Information

Telephone Toll free in North America: 877-899-7587 Local: 937-847-0614

Email [email protected]

Website www.plustechnologies.com