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Social Media: Friend or Foe to Recruiters Minnesota Recruiting & Staffing Association 04/26/2011

Social Media - Friend or Foe for Recruiters?

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This presentation was April 26, 2011 for the Minnesota Recruiting & Staffing Association. Here is the event description: It used to be staffing companies and recruiting firms were the only ones with all the information, the "Golden Rolodex" of candidates and companies. Now our clients and candidates have access to much of the same information. Social media sites are a great tool but some clients are hiring their own internal recruiters to mine these same sites for candidates. So what can we provide that they still need and how do we show our value? What are companies doing and what could we be doing? Finding people is easy, it is the information overload we all struggle with and how to best handle that. Come hear about some simple techniques that you can implement when you get back to the office.

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Social Media: Friend or Foe to Recruiters

Minnesota Recruiting & 

Staffing Association

04/26/2011

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• 13 years as an IT Recruiter

• Top 20 MN Social Media Innovator 

• HR Examiner’s Top 25 Digital Recruiters

• HR Examiner’s Top 25 Digital HR Influencers

• Local and national speaker on Recruiting/HR, Career and Social Media topics

• Co‐Founder and Coordinator of Minnesota Recruiters

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Recruiting Is Marketing, PR And Sales

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Social Media

Friend AND Foe

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Social Media Buzzwords:

TransparencyAuthenticity

EngageCommunicateParticipateInteract

Relationships

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Flashback And Forward 3 Years

Post n PrayThe “War For Talent”Baby Boomers retiringHow to recruit Gen Y

How are you preparing for the new/old employment market?

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Some Clients Are Getting More Aggressive (partial list)

Talent Pools

Passive candidate databases

Talent Community Managers

Video

Online chats

SMS (Text) campaigns

SEO/SEM/PPC

Social Media Facebook Fan PageTwitter

Linkedin 

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LinkedIn Company Profiles

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Facebook Ad

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CAUTION

If you have a Social Media presence you MUST reply promptly

Customer Service is a MUST

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Social Media Is…

FREE

But we rarely factor our time as a cost when using the phone, job boards and other “traditional”methods. Need to compare apples to apples.

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Google: Can You Be Found And If So…

• What will your clients/candidates find out about you

• Most Importantly: Would YOU call YOU back?

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“You can't stay in your corner of the Forest waiting for others to come to you. You have to 

go to them sometimes.”

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Recruiting Is A Contact Sport

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Tools In The (My) Recruiter Tool Chest

“Online”:

•LinkedIn

•Facebook

•Twitter

•Ning Groups

•Blogs

•YouTube

•RSS/Email Feeds

“Traditional”:

•Phone

•Web site

•Career Page

•Big Job Boards

•Niche Job Boards

•Newsletter

•Networking Events

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I N e e d D e e p e r R e l a t i o n s h i p s !

I D o n ’ t N e e d M o r e C a n d i d a t e s . . .

I Don’t Need More Candidates...

I need deeper relationships!

I need to be 1st on their mind!

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LinkedIn

• Headline– Include keywords that will help people find you

• Websites– Rename and link to company site, career page

• Summary– Add skill sets and job titles you are recruiting for

– Add your email address

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Facebook

• Include resume

• Create Company page

• Follow other company pages

• Join/participate in groups

• Connect with your network

• Consider making “Education and Work”public

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Twitter

• Include “real name”, nearest large city, keywords, buzzwords 

• “Follow” local “cool kids”, industry leaders, groups, those in the know

• Search/follow Skill Sets, Titles, HR & Recruiters

• Add yourself to directories

• Find others lists

• Groups: #smbmsp ‐ #mnrec ‐ #minnebar

• Twitter Search

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Invest before making a withdrawal

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Linkedin, Facebook & Twitter Updates

Share links to:

Events/conferencesSeminars/webinars

Industry articles/news/statistics/blog postsLocal business articles/news/statistics/blog posts

Ask/give adviceAsk/answer questions

Reply to othersForward others updates

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Is Social Media a “time suck” or…

Do users need to be more self disciplined?

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Is who you recruit online… will they be?

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Success in using Social Media as a recruiting tool depends on (in part) 

candidate: 

LocationSkill SetIndustry

And the Recruiter’s ability to use the tools

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Minnesota HeadhunterSearch Words

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Minnesota Headhunter Referrals

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I rarely make a “cold call”

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Analytics

Visits to your web siteCareer page

BioKeywordsReferrals

Articles & Links

Use  Google Analytics & URL Shortners

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Statistics (all opt in):

Facebook = 988Linkedin = 3802

Twitter Following/Followers = 5758 & 7450Email Newsletter = 2057

Feedburner (RSS & EMail) = 1022

*The numbers matter little: engagement, relationships and referrals are what matter

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Results:

Placements ‐ $$$ReferralsTrust

VisibilityCredibilityAuthority

Network/event/meeting invitesSpeaking requests

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Are You Engaged Or Walled Off?

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Resources for more information:

ERE.net

RecruitingBlogs.com

Fordyce Letter

RSS Feeds In Plain English