Seven Steps Towards a Mobile Collaboration Strategy

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Seven Steps Toward a Mobile Collaboration Strategy


As an organization, you probably have many of the component parts of a mobile collaboration strategy already. But they may not be working together as cohesively asthey could.

Here, we outline a seven-step process for IT leaders to implement a sustainable mobile collaboration strategy.


There are many business drivers for implementinga mobile collaboration strategy: Enabling remote working Recruiting and retaining global talent Reducing capital or operational expendituresIdentifying your business goals will help you develop a mobile collaboration strategy that will provide the greatest benefit to your enterprise.

1 Identify your business goals


The right architecture will leverage what is already in place and create efficiencies. Consider what will work within your current IT infrastructure: OS Mobile platform Network Telecom infrastructure Security Existing technologies that can be scaled or

leveraged Cloud-based solutions

2 Choose your architecture


Users will have different needs across the organization, depending on their role, tasks,and preferences. Understanding their requirements will help guide you to the right technologies for maximizing productivity and enhancing employee engagement.

3 Know your users

The Road WarriorAlways on the go. Constantly in motion. Needs to connect from anywhere.

8%of the enterprise workforceconsists of Road Warriors

Plantronics Persona Research, 2013



3 Know your users

The Flex WorkerAlways adjusting to different environments.In a state of constant change.

23%of the enterprise workforce consists of Flex Workers




3 Know your users

The Connected ExecutiveA critical decision-maker. Goes wherever needed to solve problems.

18%of the enterprise workforce consists of Connected Executives



Choosing the right devices helps ensure yourend users will actually use the technology toperform their day-to-day tasks, making themmore productive. Don’t forget about device accessories that may be helpful as well.

4 Select your devices

say their laptop is the number one tool

57%say their smartphone

is the second most critical tool

44%say their tablet

is the third most critical tool

23%say their headset

is the fourth most critical tool

22%

Plantronics Mobile Collaboration Global Survey, 2016


Virtualization of applications and desktopsoptimizes enterprise applications for mobility.Mobile Device/App Management (MDM/MAM)allows you to manage the configuration andsecurity of laptops, mobile devices, andapps.Mobile hypervisors enable you to manage apps,data, policies, and settings withouttouching any resident personal device data.

5 Choose the right management model


Before you fully enact the strategy, do a test deployment to a smaller group. Get feedback, analyze the results, and work out the bugs before deploying to the whole organization.

6 Select a pilot group


Keys to a successful implementation include: Training. Provide guidance on connectivity,

such as using apps to find hot spots or Wi-Fi and how to use UC applications.

IT support. Establish a plan that provides communication and support for mobile workers.

Ongoing monitoring and analysis. Measure user-experience gains and identify roadblocks so you can continue to improve your strategy—and drive business results.

7 Support implementation

CONFIDENTIAL

Start shaping your mobile collaboration strategy with the right audio productsand solutions for your enterprise.To learn more, visit plantronics.com/mobility

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Seven Steps Towards a Mobile Collaboration Strategy