Sean LangtonGeneral Manager,

Software Engineering | Enterprise Services

Bankwest

Au.linkedin

Sean LangtonGeneral Manager,

ES Strategy & Planning

au.linkedin.com/in/seanflangton

5 Elements of

Every Digital

Transformation Strategy

Walpole South West WA

Houseboat

The Wilderness

Dangers

What were we hunting?

1- Demographics

1- Demographics

2 - Throwaway Tech, Harvest Data

3 - Pace

4 - Change Antibodies

4 - Change Addicts

5 – Core Capabilities

5 Tests for your Digital Strategy5 Tests of Your Digital Strategy

Demographics

Your Digital customer base is younger than

average

You have programs teaching customers and staff to

use digital products1

5 Tests for your Digital Strategy5 Tests of Your Digital Strategy

Throwaway

You have technology older than the average

employee

You’ve already retired technology introduced since

2010 and see that as a good thing2

5 Tests for your Digital Strategy5 Tests of Your Digital Strategy

Pace

Your processes still refer to paper forms and

documents

Processes are hard/impossible to execute “offline”3

5 Tests for your Digital Strategy5 Tests of Your Digital Strategy

Change

Change is hard and doesn’t sustain – focus on “old”

ways

Culture of impatience, demanding improvement4

5 Tests for your Digital Strategy5 Tests of Your Digital Strategy

Capability

Job titles are unchanged in 10 years

Half of today’s jobs didn’t exists 10 years ago5

Thanks for

listening!!

Sean LangtonGeneral Manager,

ES Strategy & Planning

au.linkedin.com/in/seanflangton